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“Double booked”

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Hidden Valley Forest Retreat
Certificate of Excellence
perth
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Double booked”
Reviewed December 16, 2007

Far from being relaxing, we arrived at hidden valley only to find that they had forgot to record our booking (made more than 6 months in advance) and so we did not have the accommodation we had booked.

4 hours traveling to get stressed out!

Very very poor - don't take the risk

Stayed December 2007
Helpful?
2 Thank advman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
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    13
    6
    2
    2
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2
82
1
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0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
London, England
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 11, 2007

Our 'Eco Lodge' was immaculate and quite luxurious - we were made very welcome with a fridge full of goodies, a roaring wood burner going (we arrived on the first day of the Australian winter and it was just starting to get a bit chilly at night), candles lit and music on - the setting was fantastic, very romantic, and being set right in the forest it was very private - it was amazing waking up to the sounds and sights of the forest and the glass panels all around really made you realise you were right in the forest - it was really something special. We booked a private chef to come and cook for us at our on our first night (both the food and the service were great), we also cooked for ourselves on the BBQ on our terrace on another night during our 3-night stay. (We were visited by wombats each night!). All in all we had a fantastic stay at Hidden Valley and the service and accommodation was faultless. We’d definitely recommend it to anyone looking for a romantic hideaway, wanting to get back to nature in style and comfort and expecting to splash out a bit.

  • Liked — Surroundings
  • Stayed May 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cup-K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 28, 2006

The small cottages are located in a fabulous, wooded and private setting. You can’t see nor hear your neighbor. That is the good news. The bad is that our unit was rundown and neglected. For example, in the bathroom there was a ceiling leak that had been there for some time and stained the wall – there were even rust stains running down the wall that could have at least been wiped off before we checked in. There were also missing tiles from the bathroom and every crack near and around the shower was either very stained and/or extremely old looking. There was an excellent deck leading to the outdoor tub, but there were no deck chairs as was shown in the advertising material for the cottages. So, to go out onto the deck to enjoy nature you had to take one of the two in-door chairs outside or just sit on the wood. The outside grill was also dirty. A very nice location but not the standard that one would assume from the very high price. We would not stay there again.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank sww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hidden Valley Forest Retreat

Property: Hidden Valley Forest Retreat
Address: Haag Road | Margaret River Wine Region, Margaret River, Western Australia 6285, Australia
Location: Australia > Western Australia > Margaret River Region > Margaret River
Hotel Style:
Ranked #17 of 51 Specialty Lodging in Margaret River
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hidden Valley Forest Retreat 5*
Number of rooms: 4
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