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Grand Mercure Basildene Manor
Ranked #1 of 10 Hotels in Margaret River
Certificate of Excellence
Reviewed September 8, 2013

My friend treated my very tired husband and myself to a night at Basildene Manor. It was absolutely delightful. THe young lady Juliette on reception who greeted us couldn't have been more lovely. She gave us a guided tour of the facilities and a brief history of the building and then showed us to our room. The staff were all wonderful. The rooms wonderfully clean and though done out in modern tones they perfected a fine balance between old and new and the decor really worked with the building.
Such a comfortable bed and great attention to detail. I would thoroughly recommend this place. One of the loveliest places I have stayed. Beautiful breakfast and gorgeous views from the breakfast room. Will definately be returning. Wish we could have stayed longer. Next time we will!!

Room Tip: Ask for a ground floor room if you don't like climbing stairs. The balconey was beautiful with a...
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  • Stayed: September 2013, traveled as a couple
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Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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575 - 581 of 731 reviews

Reviewed September 4, 2013

We spent a delightful week at Basildene Manor, a beautifully maintained old home with magnificent gardens. Breakfast each morning looking out over the gardens and watching the ducks and rabbits whilst enjoying a cooked breakfast was a treat. The staff cannot do enough to help you and the nice gift of scones on departure just completed a wonderful stay.

  • Stayed: August 2013, traveled with friends
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Thank Russell V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded September 15, 2013

Dear rvscreen, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. It is great to hear that you enjoyed your stay, from admiring the gardens which are lovingly attended by our award winning gardener to the farewell gift of fresh scones to enjoy on the journey home.
We look forward to welcoming you again soon.

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Reviewed September 4, 2013

Just had a wonderful 7 night stay at this historic site, built in 1912, it has old world charm with modern ensuite and comfortable beds. The area is entertaining, with vineyards and cafes, artisans and gourmet produce all around. The Manor was a restful home base.
The staff were fantastic, nothing too much trouble, including hampers for the BBQ, and the breakfast menu was superb.
Really touched by a takeaway pack of home made scones as we checked out, highly recommend this beautiful part of WA.

  • Stayed: August 2013, traveled as a couple
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Thank Joanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded September 4, 2013

Dear Joanne D,
Thanks so much for your wonderful review. We are so pleased that you enjoyed your stay, made all the more memorable by the takeaway Devonshire Tea - yummy!
Again, we thank you and look forward to welcoming you again soon.

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Reviewed September 2, 2013

After reading the reviews I was really excited to stay here and I was not disappointed! They really have thought of everything and made the whole experience relaxing - nothing was a problem !
We arrived 30 mins early and were checked in straight away - The wineries they recommend were great AND the also recommended restaurant Morries was amazing !! To top it all off - the complimentary breakfast in the morning was to die for ! All in all I would highly recommend Basildene Manor

  • Stayed: August 2013, traveled as a couple
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Thank Sammi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded September 4, 2013

Dear Sammi K, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted to read that you enjoyed your stay and that the Manor lived up to your expectations. We look forward to welcoming you again soon.

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Reviewed August 28, 2013

High Tea at Basildene Manor is well worth trying, the High Tea consisted of lovely freshly made cakes, scones, savouries, sandwiches tea or coffee was delicious ! added to that is the lovely staff and the glorious gardens well worth a visit. As everything is made fresh on the day you will need to book the price is $29.

  • Stayed: August 2013, traveled with friends
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Thank janefoxAlbany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded September 4, 2013

Dear janefoxAlbany,
Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. The Devonshire Tea certainly is a firm favourite with all guests.
Thank you for your lovely review and we look forward to welcoming you

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Reviewed August 21, 2013

Firstly, I just wanted to say that the hotel staff, especially Danielle and Jenny, where just a pleasure to meet! And thank you Jenny for getting us to the bus just on time! We wouldn't of been able to catch it without your kind offer of taking us into town! Everything at Basildene Manor was that little bit extra! My Mum and I stayed here for 2 nights. We always felt welcome and everyone was so helpful and wanted to make our stay as memorable as possible. The Manor is a beautiful old homestead(/CASTLE!!!) overlooking a valley of immaculate gardens... Really spectacular. We stayed in the Merlot room (I think), which had wonderful views of the front garden. As we arrived late, they had kindly put on the heating for us, so the room was lovely and toasty when we arrived. The bed was the most comfortable and largest king size bed I've ever slept in, with no annoying dip in the middle where often two singles are joined - If this bed was made up of two singles, I had no idea, it was just devine! And the pillows were super comfy too! The bathroom and room were sparkling clean and really well designed. Definitely had the wow factor when you walked in. Also - one thing that really surprised us, is even though we stayed in the main house, we did not hear any of our neighbours or any other noises for that matter - and every night was peaceful. Just one thing for Basildene Manor to note, when we arrived we noticed that one of the lampshades on the right bedside was badly damaged - which was the only tarnishing thing really - maybe a good idea to replace this one - but other than that - it was perfect! The breakfast bar has every local produce you may desire, as well as hot breakfast cooked to order. We dined in the Margaret River township both nights, at Morries - which not only had amazing food, but knowledgeable staff that were always willing to assist with your choice of local wines and a tapas plate to match. Plus, Basildene Manor have these little cards that provide you 10% if you dine at Morries - great bonus! Really a lovely weekend away! A must if you are heading to the Margaret River!

  • Stayed: August 2013, traveled with friends
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Thank WorldlyTraveller87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded September 4, 2013

Dear WorldlyTraveller87,
Thank you so much for your wonderful review. Danielle and Jenny will be thrilled with your comments. The whole team work tirelessly to go above and beyond guests expectations and comments like your make all that hard work all the more worthwhile. We will have the lamp looked at straight away.
Again, we thank you and look forward to welcoming you again soon.

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Reviewed August 17, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Elaine F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded September 4, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Grand Mercure Basildene Manor

Address: 187 Wallcliffe Rd, Margaret River, Western Australia 6285, Australia
Location: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Margaret River
#1 Luxury Hotel in Margaret River
Price Range: $248 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Basildene Manor 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Margaret River's Finest - Welcoming today's discerning traveller with the promise of luxurious solitude & ensuring a relaxing, memorable stay. Basildene Manor, is an historic elegant country manor, set on 14 picturesque acres amidst the rich tapestry of renowned Margaret Rivers vineyards. Nineteen recently refurbished and beautifully appointed rooms are available. Our renowned Basildene Breakfast includes a full cooked a la carte breakfast and fruit buffet, all from the Manor restaurant. Nestled in the valley you will discover our heated outdoor swimming pool and secluded sun deck (avail in summer months), tennis court & lakeside pergola. ... more   less 
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Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Basildene Manor Margaret River

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