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Darby Park Serviced Residences
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Reviews (471)
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All reviewsstudio roomthe main streetheated poolgreat locationsecurity gatesecure parkingtourist centrewasher and dryerfull kitchencentral locationinformation centrethese apartmentsbalcony overlookingfirst floorsettlers tavernwithin walking distanceforest view
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Reviewed August 22, 2013

I am really impressed with Darby Park. It's in an excellent location, has very friendly + helpful staff, and it has high quality rooms + furnishings. It's very clean, and has some neat tidy landscaping too, and all at reasonable prices. I've stayed there a few times now, and I'll stay there again, I am sure. Well done to all at Darby Park Margaret River !

  • Stayed: August 2013, traveled on business
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Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tsosti, Manager at Darby Park Serviced Residences, responded to this reviewResponded August 26, 2013

Hello tom s and thank you for taking the time to post your complimentary review. We look forward to your next stay with us.

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Reviewed August 16, 2013

Clean, modern, quiet and close to everything. Good security and secure parking. Studio room just right for two but bed had a lumpy mattress in rm 16A. Make sure you visit the Margaret River Bakery for breakfast!!

  • Stayed: August 2013
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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tsosti, Manager at Darby Park Serviced Residences, responded to this reviewResponded August 17, 2013

Thank you jimb for the review and for the mattress feedback, we have turned the mattress and the issue is resolved. I agree the Margaret River bakery is superb and just across the road with comfy couches and a great outlook to the main street as well as healthy and tasty food. Our location offers you a choice of all the eateries in the town and there are many excellent places. We hope to see you back here soon.

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Reviewed August 11, 2013

We stayed here after ringing to enquire about a few things, was going to book on the internet but Lou the receptionist was so delightful in helping us out we decided to book through her. Moments after the phone call we were sent an email about our confirmation, much to my horror it said that we had to pay an extra $35 a night for my 5year old daughter to sleep on the sofa bed! After ringing back I told them I was paying for the apartment and not beds! (Mind you, that in itself was not cheap!) I was also told that my payment was non refundable! But...after awhile they called me back and said they will wavier the sofa bed cost, much to our relief. Anyway went down and the apartment was very nice and clean. Thank you to Lou for putting us in a quite area as we have a baby as well. We had a deal pay for 3 nights and get the 4th night free. (we stayed for 5 nights) Everything was great and the housekeeping was fantastic, that was till our 4th night when I went to reception and asked for fresh towels as housekeeping must of forgotten to replace our linen. I was told by RONNIE that we were never entitled to housekeeping in the 1st place as we had the deal, pay for 3 and the 4th night free. Much to my amazement (and friends of ours that also stayed there) I thought SERVICED APARTMENTS meant SERVICED APARTMENTS!!! Whether you pay full price or are getting special deals etc..isn't that what SERVICED APARTMENTS mean???SERVICED. If you travel anywhere in the world (and we have) if the apartments that say serviced, it means that? But in saying all this, we thank you to the lovely girls who did service our apartment everyday, it was lovely to come back to a tidy and clean apartment and we were totally grateful. Hopefully you didn't get in too much trouble with your management. Overall location was good and quite, the rest of the staff was great too, especially the other receptionist who went and got the extra linen for us. No wifi in the room,had to go to the reception area to use your Ipads etc. Would recommend this place but please do service the apartments if that's what you say you are.

  • Stayed: July 2013, traveled with family
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Thank maypark68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tsosti, Manager at Darby Park Serviced Residences, responded to this reviewResponded August 17, 2013

Thank you for the detailed review. We are pleased you gave us a 4/5 rating, although we aim for 5/5. Please accept our apologies for the mix up regarding the housekeeping issue. We have addressed and resolved the issue with all staff. We are a serviced property with the best location in Margaret River and we thank you for choosing to stay with us. We hope to see you again when you return to spend your Darby dollars.

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Reviewed August 6, 2013

We stayed there for three nights, and we were charged if we wanted to surf internet from our serviced apartment, $12/day, which is ridiculous. Nowadays, internet is free and part of benefit/ facilities, furthermore this serviced apartment is not cheap.
The first day, they cleaned our room but simply ignored the wet handtowel we put in the bathtub and the second day, they didn't come to do housekeeping.
The kitchen is average with limited facilities, and glove was dirty with full of stains.

  • Stayed: July 2013, traveled with family
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1  Thank huihuitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tsosti, Manager at Darby Park Serviced Residences, responded to this reviewResponded August 11, 2013

Thank you huihuitravel for your review. We are disappointed with the comments about Housekeeping and have addressed the matter with the team. We have free WiFi in the guest lounge and installation of Free WiFi across the resort will be complete by the end of August which will make us the only property in Margaret River to have free WiFi for guests.

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Reviewed August 2, 2013

Stayed in an upstairs studio for 2 nights. Ample space. Very clean room and complex. Bed was quite hard which wasn't a problem for us but others may not be so keen. Room contained a microwave, bar fridge and toaster with cutlery and crockery so if you felt like eating in, you could. Location is right in town so you can walk to shops, restaurants and cafes nearby - handy if you are enjoying a few drinks! With pool and tennis court, would be good for the warmer months. We also received a couple of discount vouchers for our next stay so will definitely be back. Heating and lamps were on for our arrival and given it was cold and pouring with rain when we arrived, it was a warm welcome.

  • Stayed: July 2013, traveled as a couple
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Thank BlueLag00n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tsosti, Manager at Darby Park Serviced Residences, responded to this reviewResponded August 4, 2013

Thank you for choosing Darby Park Margaret River and thank you for the 10/10 review. We are all thrilled. We wish you safe and happy days and hope to see you back here again.

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