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“Excellent service and location, bathrooms need an upgrade”

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Vintages Accommodation
Ranked #2 of 10 Hotels in Margaret River
Certificate of Excellence
Reviewed June 30, 2013

As popular as the Margaret River region is, I'm surprised there are not more choices for accommodation. Checking in was a breeze, we received a map of the area and some excellent suggestions for wineries, eateries and other general establishments in the area. This was greatly appreciated and gave me a great idea of how to plan for the next couple of days touring the area. The room itself was quite a decent size (room 2) but the tv was in an awkward position for watching on the couch and/or the bed.
The bathroom is in a dire need of a refurb, some people may find it charming, I find it old, and considering how much money must be made off the rooms all year round, I would think this would be within the budget. Water pressure in the shower was the worst I'd experienced through WA, not sure if all hotels in Margaret River have a similar issue.
Even though the local Coles is just a short walk away, a Woolworths is in the final stages of development on the very next block to the hotel, so location is definitely a plus here. Would stay again due to the exceptional service but the price is slightly overrated for the quality of room.

  • Stayed: June 2013, traveled as a couple
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1  Thank cutieb00tie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenysMargaretRiver, Owner at Vintages Accommodation, responded to this reviewResponded July 1, 2013

Thank you for taking the time to review us, your comments are listened too. I loved your comments with the service. Vintages Accommodation has just won the South West Small Business 2013 - Customer Service Award and have been nominated to represent our region in the WA regional awards to be held in Perth..

Yes we agree our bathrooms are very clean and well maintained but are getting a bit dated. We are in the process of refurbishing right now, two units at a time... (back to back units)... most of the tiles are to be replaced with beautiful granite.

The new Woolworth's complex is now open and so wonderfully close but not in our faces.

The water pressure I am sorry is Margaret River.... again with the bathroom refurbishment we are replacing valves etc, so fingers crossed.

Would love you to return for your review on the new bathrooms.

Regards
Glenys

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Reviewed June 26, 2013

Stayed 2 nights recently and were very happy with the accommodation. Nice king size comfortable bed, spa bathroom (which is going to receive an upgrade starting next week). Robyn and her husband were very friendly and helpful with suggestions for dining out, sight seeing etc. Nice quiet locations and just a short stroll down the hill to the main street with shops, cafes etc. Stayed there about 8 years ago and were pleased that it had the same atmosphere and all that we required.

Room Tip: We had Room 8.
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  • Stayed: June 2013, traveled as a couple
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Thank Olive B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenysMargaretRiver, Manager at Vintages Accommodation, responded to this reviewResponded June 29, 2013

Thank you for your lovely review.
Yes some bathrooms will be upgraded soon... You need to come back !
It is always great to receive some dining and sightseeing suggestions when travelling.
Hope to welcome you again.

Regards

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Reviewed June 25, 2013

We stayed at Vintages for 3 nights in a triple room containing a king bed and a single bed. On arrival we were greeted by the hosts who gave us a map of the area and gave us pointers on places to visit and dine. Our room was clean and smelt fresh due to a locally produced Vasse Virgin air diffuser in the bathroom. The gardens are lovely and lush. There was a small kitchenette in room with kettle, toaster and crockery. Decor is a little dated but that is a minor issue. Location is conveniently one block from Bussell Highway

Stayed: June 2013, traveled with friends
Thank Michjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

The rooms and beds were very comfortable and seemed to have a lot of thought put into them, including incense sticks in the bathroom. In contrast, the kitchen and bathroom areas were a strange orange melamine kinda thing, which lowered the tone and contrasted poorly with the upmarket feel. It wasn't bad - they were perfectly clean and functional, but diminished the good work in the rest of the room. Similarly, the flat screen tv mounted on the wall was done as a afterthough.

Also the kitchen area in our room was over carpet and there were signs up warning about doing or not doing various things. For the peace of mind of the owners a rework to make the kitchen area in particular more "crashproof" would probably be good. I'm not a big fan of signs everywhere - they were not too over the top here, but they were heading towards becoming obtrusive.

There was talk of possible renovations, and if the kitchen area was improved, the "add-on" look of the tv fixed, these would be really great rooms. As it is they are very cosy and have some lovely aspects.

Location is very good, just up the hill from the main strip in Margaret River.

  • Stayed: May 2013, traveled as a couple
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1  Thank cpagia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenysMargaretRiver, Owner at Vintages Accommodation, responded to this reviewResponded June 21, 2013

Thank you for your review, all comments are welcome. Yes I agree the yellow in the bathroom and kitchen area's have to go... the renovations are happening this winter....

Happy travelling

Glenys

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Reviewed June 14, 2013

The place is perfect for a family travelling with kids. It is manned by helpful staff with a service mindset. I was hoping to extend my stay for another night but the place was fully booked for the weekend. The staff, Noel (I hope I get her name right) offered to help and found me another accomodation within the next ten minutes. I could have found the place on my own at the visitor centre nearby, but her service attitude was commendable.

  • Stayed: June 2013
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1  Thank PeteChew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenysMargaretRiver, Owner at Vintages Accommodation, responded to this reviewResponded June 16, 2013

Thank you for your review. The staff we have are great.... as they say the best asset a business can have is its staff. We travel a lot and we marvel at great service, what a difference it makes..... I will pass your comments back to our team and Narelle.

Regards

Glenys

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Reviewed June 8, 2013 via mobile

I have stayed here once a year for the last 7 years with a group of six girlfriends. We have stayed in a number of different rooms. The sleeping configuration is always the same but the kitchen area varies is size. The units all have a queen in one room and two singles in another. The service is awesome - they definitely go out of their way for their guests. The units are clean and everything in town is within easy walking distance. Highly recommended

  • Stayed: June 2013
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Thank kcsun71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenysMargaretRiver, Owner at Vintages Accommodation, responded to this reviewResponded June 16, 2013

The girls weekend !!!, what fun you all have. It says a lot to us that you come back here each year.

See you again soon...

Glenys

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Reviewed June 3, 2013

We were in Perth last week and did a night stay at Margaret River. I had pre-booked this motel based on reviews on tripadvisor. I wasnt dissapointed at all!
The caretakers were very friendly, i remembered his name Ray. He gave us tips on where to shop and eat. The room was very clean, as you enter the room, it was filled with a nice frangrance. we learnt that it was from a shop called Vasse Virgin. (more on that in another review). Overall a nice place to stay and would recommend this motel to anyone coming to Margaret River.

  • Stayed: June 2013, traveled as a couple
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    • Rooms
    • Cleanliness
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1  Thank Hyder M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenysMargaretRiver, Owner at Vintages Accommodation, responded to this reviewResponded June 16, 2013

Thank you for taking the time to review us, it is greatly appreciated. Vasse Virgin is one of my favourite places in Margaret River.... They really know their stuff on what's good for your skin. Louis is a judge on olive oil at the Perth Royal Show...

When travelling the most important thing for me is CLEAN.... Yes Ray is great at showing guests what there is to see in our beautiful region. Makes your stay so much easier

Regards

Glenys

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Additional Information about Vintages Accommodation

Address: 31 Le Souef St | PO Box 1620, Margaret River, Western Australia 6285, Australia
Phone Number:
Location: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Free Parking Kitchenette Shuttle Bus service Spa Suites
Hotel Style:
#1 Family Hotel in Margaret River
#2 Luxury Hotel in Margaret River
#2 Romantic Hotel in Margaret River
Price Range: $131 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vintages Accommodation 4*
Number of rooms: 12
Official Description (provided by the hotel):
Tucked away and just an easy stroll to Margaret River's main street with its diverse range of restaurants, cafes, shops and local parks, yet only one street back from the natural forest and river walking paths - close enough to be part of the action whilst still enjoying the tranquility away from the hustle and bustle.Each unit is unique, ranging from a Deluxe Spa suite, to Queen size bedroom units,2 bedroom fully self-contained apartments, all set amongst beautiful gardens. All units have reverse cycle air-conditioners as well as ceiling fans. Off-street car parking is available. ... more   less 
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Also Known As:
Vintages Hotel Margaret River
Vintages Accommodation Margaret River

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