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“Lovely Service”

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Rydges Kalgoorlie Resort and Spa
Certificate of Excellence
Perth, Australia
Level 6 Contributor
196 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Lovely Service”
Reviewed June 10, 2014 via mobile

The rooms are lovely and spacious and very clean with a bathroom with the biggest one person spa I have ever seen! The service is lovely and everyone has been very helpful. The buildings are set up in a tropical garden surrounding a large pool. While I have been here it has been very quite and no road noise at all. There is also a complementary secure car park.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Perth, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 30, 2014

high quality friendly place to stay. great layout, big rooms top in house resteaurant.
plenty of space in rooms to work, wifi connectivity very effective,
secure parking is a bonus if you have lots of gear stowed on utes, 4wd etc.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicholas p, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review, June 1, 2014
Dear John,

Thank you for staying at the Rydges Kalgoorlie. I hope on your next visit you will able to further comment on new spa treatments and new menu items we are working on! All our guests have access to our secure parking and a real plus when your 4wd is laded with travel or work gear.
Thank you again, see you soon.

Nicholas Parkinson-Bates, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
166 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 26, 2014

Located a little way out of town about 2 klm however it seems a safe walk. The rooms are beautiful and spacious fitted out with loverly bedding and some have a spa. They rooms also offer a kitchen area.The units face an inner court yard which is a loverly setting. The stay can be expensive but generally worth it. The carpark has a security access.
They offer a Resturant whose prices are in line with its glitzy offering. Yes for a nice relaxing get away its worth a stop. Bonus the local picture theatre is across the road,another bonus for long stay or catch up an excellent laundry.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank winmac01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicholas p, Manager at Rydges Kalgoorlie Resort and Spa, responded to this review, May 28, 2014
Dear Guest,

Thank you for the review. Our garden is developing well even in the conditions Kalgoorlie is famous for. We do want our guests to feel that with in the hot dry days comming back to the Rydges Kalgoorlie they can feel cool in the surrounding of our gardens. We have some exciting plans over winter / summer to implement for the garden, such as new night lights and some feature plants giving colour and texture and anew wedding event area.
Our Team, are looking forward to your return and futher comments about our oasis and service.

Kindest regards, Nicholas Parkisnon-Bates General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
130 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed May 17, 2014

The Rydges is located approximately 2 km from the centre of Kalgoorlie. This is a little out of the way if you don't have a car, however, it is well located if you are in town for the horseracing or wish to also have easy access to the neighbouring town of Boulder. This is my second stay at this hotel and it deserves the reputation as the best choice in the area. The rooms are located in a number of wings and there is attractive, native garden and paths between the buildings. We had a room on the exterior of the complex. Friends claimed this was a better choice as you are not woken by the birdlife that is attracted to this little oasis in the dry countryside. I enjoyed what I could hear of the bird calls but was not so taken with our noisy neighbours who sat on their balcony, talking for most of the night. This problem wouldn't occur in the internal wings. The rooms are modern, very spacious, clean and well maintained. The bed is very comfortable. Our room had a spa bath and separate shower and a kitchen area that included a microwave and bar fridge. There is a safe in the room, however, only big enough for a wallet and jewellery. We had one breakfast and a dinner in the dining room. Breakfast was a little pricey. Dinner was excellent and there was a good choice of food and drinks. Make sure you leave room for one of their beautiful dessert which are big enough to share. The staff are very helpful and friendly.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review, May 18, 2014
Dear SusanPerth.

Thank you for taking the time to leave detailed feedback regarding your stay. Certainly the gardens and bird life create a tranquil atmosphere.

I do hope you return again soon!

Kind Regards

Edward Brennan
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Perth, Australia
Level 6 Contributor
197 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 17, 2014 via mobile

One of many return visits here for a business stay. Was good as always, great service and good food, although a bit expensive. One issue was the hot water in my room, cold shower first morning (not fun at 6 in the morning...), and had to let it run (all 3 taps) for about 5 minutes prior to having a hot shower, terrible waste of water! Very comfortable and clean rooms. Will still recommend it.

Stayed May 2014, traveled on business
Helpful?
Thank 40yoStudent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review, May 18, 2014
Dear 40yrOld Student,

I am sorry you experienced the lack of hot water, I do understand that it would have been an inconvenience. When we discovered the issue we worked hard to resolve it as quickly as possible, and as such this is now fixed. It is good to hear in general that you enjoyed your stay

Sincerely,

Edward Brennan
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Sydney, Australia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 16, 2014 via mobile

We had a great stay here! The bed was comfy. The bathroom was spacious and clean. The room service food was good and a reasonable price. We are traveling with a baby and the room had all the things we needed to make our stay an easy one - microwave, fridge, sink, bath. The only thing I would criticize would be the snotty woman we got at reception who took exception to the fact that I didn't want to haul all our luggage and baby gear up a flight of stairs (there is no lift). Luckily she was the only bad staff member. Everyone else was lovely and nothing was too much trouble!

Stayed May 2014, traveled with family
Helpful?
Thank Suzie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review, May 18, 2014
Dear Suzie R,

I am pleased you enjoyed the facilities and services throughout your stay. It is disappointing and concerning that you did not experience the friendly customer service we normally provide, and I will certainly be addressing this to minimise it happening again

Sincerely,

Edward Brennan
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Adelaide, Australia
Level 5 Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 11, 2014

The bed was the most comortable we have ever slept in - my husband took a photo of the label and is going to see if he can find one similar. The bathroom was very large and luxurious. The garden and pool area are just lovely - very relaxing.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review, May 12, 2014
Great to hear you enjoyed our Rydges Dream Bed, as we get great comments about the comfort.

I am pleased to say you are able to purchase them from Rydges.com at a great price!

Sincerely,


Edward Brennan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Kalgoorlie Resort and Spa

Property: Rydges Kalgoorlie Resort and Spa
Address: Broadwater Hotel 21 Davidson St, Kalgoorlie-Boulder, Western Australia 6430, Australia
Location: Australia > Western Australia > Kalgoorlie-Boulder
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 15 Hotels in Kalgoorlie-Boulder
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Rydges Kalgoorlie Resort and Spa 4.5*
Number of rooms: 91
Official Description (provided by the hotel):
Rydges Kalgoorlie offers the traveller a 4.5 star oasis conveniently located close to the Kalgoorlie town centre in the heart of the historic Western Australian gold fields region. Offering the only hotel in Kalgoorlie with all rooms featuring couples spa baths, 92 studio, one bedroom and two bedroom accommodation rooms, indoor and outdoor resort style swimming pool and heated spa, versatile function areas, a contemporary all day dining restaurant Prime West Grill Restaurant' and an al fresco dining area all surrounded by native Australian gardens. The hotel is the perfect destination to complete your business needs and as a getaway to relax and take in the history of the region. Come and experience the newly opened Alleya Day Spa. ... more   less 
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