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“Warrnambool's secret”
Review of Quest Warrnambool

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Quest Warrnambool
Ranked #4 of 28 Hotels in Warrnambool
Certificate of Excellence
Melbourne, Victoria, Australia
1 review
“Warrnambool's secret”
Reviewed October 4, 2013

Great rooms, friendly service and fantastic location. Couldn't be better. Just a short walk down to the foreshore where today they had a great show by the Chrysler Restorations Club with heaps of facilities for families.

Room Tip: Upstairs on the east side overlooking the main street are the best.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, October 7, 2013
Dear Mike W

Thank you for your positive review; I really appreciate your time. Good to see you enjoyed the short walk down the hill to the foreshore and beach. We are lucky to be located in the middle of town, yet close to the ocean as well.

Thanks again and look forward to seeing you again at Quest Warrnambool.

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Taupo, New Zealand
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 2, 2013

Having stayed at Quest locations elsewhere, I was looking forward to seeing how this one compared. I wasn't disappointed, in fact, the Warrnambool place surpasses the others I've stayed at. The service is easily the friendliest - first name terms are used here - and the apartments are very well appointed and maintained. On top of that, the numerous local watering holes and eating places are almost literally right outside the front door. Overall, a place not to be missed.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaymondH646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, October 7, 2013
Dear Raymond H

Excellent to see that you had a great stay at Quest Warrnambool and thank you so much for your fantastic review.I will definitely pass your comments on to all of our staff who will no doubt be happy for the positive feedback.

Thank you again and hope to see you again next time you travel over to Warrnambool!

Kind regards,
Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mildura
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2013

Having been a regular visitor (weekly) in years past, when returning to the property after some 2 years absence there is no better feeling than when you go to check-in that you are remembered by name by all staff; testimony to their excellent customer service.

As a Quest Corporate Client across Victoria, I can say that this is the best Quest property that I have had the pleasure of staying at. Access to ammenties and restaurant/dining options is a huge bonus due to location. Housekeeping is A+. Highly recommended to all genres.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, October 8, 2013
Dear Wayne H

It is great to have you return to Quest after a few years; we all missed having you around! Hopefully you will come again more often. Our team works very hard to ensure all guests are treated as a part of the family.

It's a pleasure to have you stay and I look forward to seeing you again.

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo, Victoria
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 19, 2013

Very convenient spot to stay, walking distance to lots of eating places, five minute drive to great gym and swimming pool which can be used free of charge, foxtel and DVD player, room has all that you need, good parking. Ten dollar breakfast kit with muesli bar, cereal, milk, juice and fruit.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaz41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, October 8, 2013
Dear Kaz41

Thank you for you time in completing a positive review for Quest Warrnambool. Its fantastic that you were able to utilise our complimentary access to the Aquazone centre with its large indoor pools and gymnasium. I'm also happy that that you enjoyed our room and location.

Hope to see you again soon.

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepparton
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 19, 2013

Great place to relax. Excellent facilities. Excellent service. The Quest is minutes from everything and Warrnambool has a lot to offer. A five minute walk gives you great ocean views and the Warrnambool Hotel is one of the best pubs I have been in.

Room Tip: One bedroom apartments have everything you could possibly need!
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holler49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, October 8, 2013
Dear Holler49

I appreciate your review. It is fantastic that you enjoyed your visit down to Warrnambool. We are lucky to have a fantastic beach and waterfront precinct, as well as a thriving CBD with excellent restaurants and dining options.

It will be great to have you back again!

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
1 review
Reviewed September 13, 2013

We booked at 4pm on a Friday and were pleasantly surprised to find a great deal called ' Studio weekend escape'. On arrival we found out no studios were available so we were upgraded to a one bedroom apartment! The Apartment was great. Clean, comfy bed and a washer and dryer which is handy when you are travelling. The staff were friendly. We definitely recommend this place.

Room Tip: The one bedroom apartments have a washer and dryer.
See more room tips
Stayed September 2013, traveled as a couple
Helpful?
Thank ATMack2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, September 16, 2013
Dear ATMack2013

Thank you for your excellent review. Sometimes we do complimentary upgrades to larger apartments so our guests get to experience more of our many different room types.

It is great to see you enjoyed our staff and comfortable beds!

I look forward to seeing you again at Quest Warrnambool.

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 13, 2013

Stayed here recently when in Warrnambool for work. Good central location in main street just up from the water. I was in a studio apartment which was quite small but comfortable, it was all I needed. The bed was very very comfy. The only downside is that the walls are paper thin.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raspberrybullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, September 16, 2013
Dear rasberrybullet,

I appreciate your time in completing a positive review on Tripadvisor.

We have a predominately corporate cliental during the week and are purpose built for business travellers, with a great location and complimentary wi-fi internet access. Happy to see you found the beds comfortable. We have thick duck-down mattress toppers on all beds which are very popular.

Hope to see you again next time you are in town!

Kind regards,

Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Warrnambool

Property: Quest Warrnambool
Address: 15 - 19 Liebig Street, Warrnambool, Victoria 3280, Australia
Location: Australia > Victoria > Warrnambool
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Warrnambool
#2 Family Hotel in Warrnambool
#4 Business Hotel in Warrnambool
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Warrnambool 4.5*
Number of rooms: 41
Official Description (provided by the hotel):
Rated as 4 stars, Quest Warrnambool is the only accommodation provider on Liebig Street, Warrnambool's main street. Surrounded by restaurants and retails stores, we are only a minute's walk to the beach, parklands, Flagstaff Hill and just 25 minutes drive from Port Fairy and Tower Hill.Can other accommodation providers in Warrnambool offer these complimentary services? ♦No credit card surcharge; 1 nightly rate, no hidden charges ♦Complimentary WiFi ♦Complimentary use of our local gym & aquatic centre ♦Complimentary onsite car parking ♦Complimentary FOXTEL & DVD hireOur stylish, modern apartments cater for both corporate and leisure travellers. All studios, apartments and townhouses are air conditioned, with LCD televisions, Austar and complimentary wireless internet access.The apartments feature separate lounge and dining areas, fully equipped kitchen and laundry. With a solar heated swimming pool, BBQ area and two multi-purpose conference rooms, your stay at Quest Warrnambool is bound to be an enjoyable one. ... more   less 
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Also Known As:
Quest Hotel Warrnambool

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