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Quest Warrnambool
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Reviews (428)
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All reviewsgreat locationstudio roomart gallerylighthouse theatrethe main streetno liftrestaurants and shopsshort walkcentral locationground floorstaying longerwasher and dryerfree wifirooms are modernfull kitchencentre of townnight's sleep
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356 - 361 of 428 reviews
Reviewed July 22, 2013

great, simple amenities for work. easy walk to local eateries and cafes, great space and wireless connection to work from the spacious rooms. front desk were very helpful when I realise I forgot my toiletries.

  • Stayed: July 2013, traveled on business
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1  Thank CJA20013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this reviewResponded August 4, 2013

Hi Darren r

Thank you for the great review. We always enjoy having you come down and stay with us and look forward to seeing you again in the future. We regularly upgrade our regular guests so they can see our different room types, from the studio rooms up to the huge 3 Bedroom Executive Townhouses. We also have a very particular housekeeping department and a constant refurbishment and improvement program to ensure our property is always at the best possible standard.

Thanks again and kind regards,

Justin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

This is now my 8th stay at the Quest Warrnambool! Each stay i have been greeted by warm and friendly staff that are only too eager to satisfy with a quick and efficient check in. i have experienced a wide selection of rooms on offer at the Quest and each time all rooms have been clean and comfortable. Obviously the size and standard varies between studio to 3 bedroom townhouse...but all are very well appointed and maintained, and all rooms are decorated with warm and neutral tones! ( not to forget the mandatory wifi and tea/coffee facilities )
The Quest apartments also offer a very convenient charge back system from a wide selection of hotels and restaurants in the town, which makes business nice and simple!
Very happy with my experiences at the the Quest and look forward to future visits again!

Room Tip: either townhouse or front of building room!
  • Stayed: July 2013, traveled on business
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1  Thank darren r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this reviewResponded August 18, 2013

Dear Darren r

Thank you for the fantastic review of Quest Warrnambool. It is always a pleasure to have you stay with us. It is great that you have been able to experience all of our room types from the smaller studio rooms to the large 3 Bedroom Townhouses. I will forward your comments onto our staff who will no doubt be pleased.

Thanks again for your time Darren and we will see you again.

Kind regards,

Justin

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Reviewed July 12, 2013

We had a very comfortable stay at the Quest apartments in Warrnambool during July, even got to see the whales at Logan's Beach! My husband I had a one bedroom apartment and our son decided he would come down to join us for 2 days. I rang Quest and asked for a pull out bed for him, as this was unavailable they upgraded us to a 2 bedroom apartment for the price of the one bedroom. Just another way they have looked after us over the years.
Room was very clean and comfortable, located close to restaurants, shops and the beach, with Port Fairy a short drive away. Highly recommend Quest, enjoyed our stay, hope to be back again in January.
S & V Yarraville Vic

  • Stayed: July 2013, traveled with family
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1  Thank Sheri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this reviewResponded July 14, 2013

Dear Sheri S

Thank you for the great review Sheri! I really appreciate your time.

We have had a great year with the whales visiting Warrnambool; hopefully this will continue for a few more months. Good to see you were happy with the complimentary upgrade to the Two Bedroom Apartment.

Cant wait to have you back in January!

Kind regards,

Justin

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Reviewed June 28, 2013

Clean and tidy in a great location, but the highlight was the service. The night reception/manager was super helpful, even gave us some of his own teabag( I'm a peppermint tea addict) to save us from driving to the nearest supermarket.

  • Stayed: June 2013
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Thank nzkirsty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this reviewResponded July 1, 2013

Dear NzKirsty

Thank you for your great review of Quest Warrnambool. It always good to pass feedback like this on to our specific employees who are all empowered to go above and beyond. We stock beautiful T2 teas in our conference rooms and have given these out to guests when the need has arisen.

Kind regards,

Justin

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Reviewed June 17, 2013

Let me start off by saying that we got a deal for this hotel on a discounted website amd stayed one night in a studio room, so certainly not a great room.

Upon arrival the reception worker was lovely and very pleasant. Also got us a check in a few hours earlier than normal.

Room was ok, being a studio it was very small, but clean and had all the requirements you would expect. Parking was also good.

The problem with this place was the noise, the walls seem to be made of tissue paper. Whenever anyone came in and was talking, it was like there were no walls. When our neighbours came in at 3am, they woke us up and they weren't being loud, they were just talking. Don't think I could stay there again, was just way too loud, not the other peoples fault, just very poor and cheap walls.

Room Tip: Make sure you get a room away from the entry and if possible one without a joining door.
  • Stayed: June 2013, traveled as a couple
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Thank coutsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this reviewResponded July 1, 2013

Dear Coutsa

Thank you for taking the time to review our hotel. I appreciate your positive comments on our service, cleanliness and early check in.

I am really disappointed you did not have a good experience in our studio room. For your next stay, I recommend staying in our one bedroom apartment. They are huge and have full kitchen, laundries and living / dining areas.

Kind regards,

Justin

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