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“The best hidden secret in town!” 5 of 5 bubbles
Review of Comfort Inn Western

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Comfort Inn Western
Ranked #2 of 28 Hotels in Warrnambool
Certificate of Excellence
Melbourne
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The best hidden secret in town!”
5 of 5 bubbles Reviewed January 24, 2013

Over the past few years we've gone on a road trip down the Great Ocean Road, which usually ends up in Warrnambool. We've stayed at different places and it seems you get very little for the same price. This year was different, we found a place that was great value, while offering upper shelf quality. The room was large and very modern with all the best fittings. The price included a very large bed, TV and a very good A/C. The location is great and close to all the essentials. At night the area was safe and very quiet. The staff were also very friendly and highly helpful. This certainly will be our first choice, whenever we are in town.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcus801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, February 7, 2013
Marcus

Marcus, thank you for your review, we are happy when our guests are happy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

264 reviews from our community

Traveler rating
    166
    85
    12
    1
    0
See reviews for
38
125
14
51
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

After reading the reviews online, we decided to stay in this motel.
We stayed in this motel on our way back from Melbourne, driving
through the Great Ocean Road.

This motel is very clean and the fittings are trendy, the photos online
is exactly the same in the room ,the only two things they do not have
is the microwave and foxtel.
The beds and linens were very comfortable. The shops in town/city at
Warrnambol closes at 5pm, only Coles, Woolworth + fast food outlets
stay open beyond 5pm.

Wireless internet is only for 4 hrs - front desk will give you a receipt
with password and login. if you need more hours for wireless internet,
ask the host. Its a budget motel - more wifi hours have to be charged.
I totally understand and I will pay for it, I am not sure about the price
though, maybe $1 an hour?

Overall experience - VERY GOOD! I would recommend this motel,
the host were very friendly, helpful and understanding.
I would stay in this motel again.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PowerGoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 21, 2013
CNMAK

We are pleased tripadvisor helped you decide on Comfort Inn Western, and that your stay was enjoyable.
We woul like to let you and others know, we do have microwaves, and these can be placed in the rooms on request.

Many thanks for your kind review,

Bob & Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

We stayed three nights. The staff were helpful and friendly. They offered attraction advice.
The room had a huge bed and modern light design.
Chocolates on bed after service. Extras in bathroom such as tooth brush. Free Wifi for two hours.
A/C Plates and cutlery. Jug and toaster.

Room Tip: Its off the road so it doesn't matter which room. Tapas bar nearby was noisy Friday night.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LennieNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 21, 2013
LennieNZ

Its great to hear from our guests, and even better when they have had a good stay. We always hope, that what is placed in the rooms is benificial to the guest.
Sorry, the Last Coach Wine Bar next door was a bit noisy, it is relaxing place, and music only plays until 10.30.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
apollo bay
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

Stayed for a night on a short trip to warrnambool. Position, position,position.we could park the car and leave it for the duration. Walking distance to everything.fabulous knowledgable and friendly management. Nothing was too much trouble and all recommendations were accurate. Room was impeccable with everything we needed.would definitely stay here again. Like a home away from home.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lyniApolloBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 24, 2013
LyniApolloBay

Thanks Lyni, for taking the time to let us know your stay was enjoyable and comfortable, we hope to see you next time you are up this way.

Bob & Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 8, 2013 via mobile

Super friendly husband and wife team run this motel which looks normal from the outside our room was a very pleasant surprise & more like a nice business hotel then a motel. Excellent value for money. Very helpful hosts and a really nice pub with food next door that are happy to do take away for your room if you like.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colin252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 11, 2013
Colin252

We very much appreciate you taking the time to review our accommodation, its lovely to hear good reports on what we are offering visitors to Warrnambool. Thanks Colin.

Regards Bob & Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 2, 2013 via mobile

Was surprised how great this little motel was. Didn't look like much from the front but rooms were fantastic. Really comfortable bed, good TV and good location. perfect for a few nights stay! I would be back next time im coming through warrnambool.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 6, 2013
Dan v

We hope to see you back in Warrnambool, and staying at Comfort Inn Western at some later date
Dan, thanks for your nice review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

What a lovely surprise! From the outside, this motel doesn't give much away, but inside it's lovely. The rooms have very recently been refurbished and are the most stylish of any motel I've stayed in before.

Staying here was much like sleeping in a quality hotel ewith the personal service of a good motel thrown in. The man who checked us in was very friendly and extremely obliging too. He helped us with free wifi (which seems to be a very rare thing in Australia), gave us laundry powder for the local laundromat and even left little Christmas chocolates on the bed. For the price we paid, this was excellent value and the personal touches turned a four star stay into a five star one for us. Highly recommended!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsExpat_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 1, 2013
Thank you for the kind words about our motel, we would like to think all our guests are happy when they leave us, and their stay has been as satisfying as yours.

Regards Bob & Debbie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Western

Property: Comfort Inn Western
Address: 49 Kepler St, Warrnambool, Victoria 3280, Australia
Phone Number:
Location: Australia > Victoria > Warrnambool
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#2 Romantic Hotel in Warrnambool
#6 Business Hotel in Warrnambool
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Western 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Fully refurbished executive CBD Motel near the train and bus stations. Onsite tapas restaurant/wine bar, 'The Last Coach'. FREE Wi-Fi and Foxtel with in room Mini-Bar. 1Km to Lady Bay beach. Suitable for corporate and leisure guests, as well as groups. ... more   less 
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Also Known As:
Comfort Inn Warrnambool
Warrnambool Comfort Inn

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