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Reviews (121)
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Reviewed July 5, 2013

Right next to the beach yet still nice and sheltered if you choose your spot well. We had 2 weeks here and it did get busy over Easter but they open up huge extra areas and it had a great atmosphere for families. Great walking and cycling path along the beach to the pavilion cafe best in warrnambool, and a walk up large hill to the town centre. Also directly across from lake pertobe so can't ask for better location.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Marg95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mordi35, General Manager at Surfside Holiday Park, responded to this reviewResponded July 12, 2013

Thank you for the review.

Weare about to open our new Beach Chalets that are right next to Simons resturant and the main beach and they are 6 star energy rated cabins that we will be very proud of.

I am gald to hear you enjoyed your stay and its a great place for families.

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Reviewed April 6, 2013

We have been to this park heaps of times but last time didn't like it couldn't get the site we wanted they said it was booked we were there a week and no one came to that site till the day we left wasn't happy they sent us right down the park the wind was awful I had ants in van all I did was work trying to get rid of them I had to throw out food I went to have a break not work we have never had to book before we would arrive and go and pick a site we liked I loved this park if I can't get the site we want next time want be coming back and as for the security I have never seen anyone walking around and yes the sites are pricey up till the last time we stayed we have had no problems with the park

Stayed: February 2013, traveled as a couple
2  Thank 690AnneP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

Booked well in advanced 6 powered camp site that is close to and adjacent to each other. Arrived on the day of booking only to find out that 1 of the camp site that I booked was given to someone else. Talk about professionalism! They even have a sign in their office that once you enter their premises, you are part of their family. Is that how you treat your family? Or is that how you treat asian customers? I WILL NEVER COME BACK!!!

  • Stayed: March 2013
    • Location
    • Cleanliness
3  Thank Jabaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mordi35, General Manager at Surfside Holiday Park, responded to this reviewResponded April 6, 2013

hello

I am happy to investigate this issue for you. From your review I think you mean you booked 6 sites and you wanted to be adjacent to each other?

We never run out of sites apart from 3 weeks of peak season over summer so I am not sure why we couldn't get you together.

If you provide us with more details I will investigate for you. I have messaged you asking for more details and happy to provide an answer and check which staff member handled your check in.

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Reviewed February 21, 2013

Powered sites are a bit pricey but they are beautiful grassed areas. Right on the beachfront , but hidden behind the dune for protection from the wind. Surf club next door. Lake / park within walking distance. Close to town centre.

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank DebDaveGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

We stayed here with our caravan. The beach is the key focus if you're staying here and is great if the weather is pleasant. We were lucky with beautiful days and very little wind during the week we were there.
Pros - central location right on the beach, has some facilities including toilets, showers and a laundry.
Cons - LOTS of children riding their bikes around all the time, through your site and although the 'camp rules' state helmets will be enforced they aren't. Also if your site is near the amenity blocks you will get foot traffic through your site.
Interesting - there is security people working overnight. They park near the entrance and keep an eye on things over summer nights. They are pleasant enough but seldom leave the entrance area. (One of these guys has a personalized plate on his car 'HIMBAD' hysterical!

Stayed: January 2013, traveled with family
1  Thank geoffdemanser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mordi35, General Manager at Surfside Holiday Park, responded to this reviewResponded January 22, 2013

Thanks for your comments.

Just to clarify - Security are stationed permanently at the boom gates through summer peak season, with other security also roaming the grounds through the evenings. We station a security officer at the boom gates so all campers know there will always be one at the boomgates.
Others roam inspecting toilet blocksand facilities at random times.

Yes we have lots of kids in the park and we are targeting the family markets through the peak season. Lots of kids after Christmas testing out the new bikes that santa gave them.

Helmets are of course law in Victoria that are enforced by police.

Hope you had a great relaxing holiday.

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