This was our first time in Warrnambool and were passing through for the night driving along the great ocean road. We selected Quality Suites Deep Blue online because it looked reasonable and appeared to have availability for the night. We researched some prices and deals that were available online first so we had an idea of the approximate price. We approached the front desk to ask whether any rooms were available for the night. This is where it went sour. The young lady who was working at the reception was distracted and uninterested in assisting us at all. We inquired about a particular deal we found available online but was given a much higher quote for a lower standard room. After questioning the receptionist whether this deal was actually available, she became very defensive and confronting and told us she hadn't "updated" the system yet. So we decided to take our business else where, which was a great decision in the end. We didn't even stay here and would recommend others not too. First impressions count, and unfortunately Quality Suites Deep Blue need to work on having a pleasant welcoming person to greet their potential customers.
- Official Description (provided by the hotel):
- Welcome to Quality Suites Deep Blue - Warrnambool (Previously The Sebel Deep Blue).Less than three hour's drive from Melbourne, Quality Suites Deep Blue offers luxurious accommodation, perfectly positioned on a peninsula between Lady Bay and Stingray Bay in Warrnambool, also known as 'The city by the Sea'.Comprising 80 guestrooms including eight deluxe suites with spa baths there are also five 2 & 3 bedroom fully self contained penthouses. All accommodation features magnificent vistas and the resort's unique positioning on top of a natural mineral aquifer, 800 metres underground, enables to provide geothermal room heating, as well as supply to 4 mineral rich, private hot deepwater pool rooms in the Bath House and gymnasium.Other features include individual balconies, air conditioning as well as ceiling fans, flat screen TV and cable, work desk, broadband and wireless internet and CD player.Our very own Day Spa - Deep Water Baths & Spa (providing mineral geothermal hot water) includes a large indoor heated pool, an open mineral pool, 4 private hot mineral pool rooms and adjoining day spa offering a range of specialty body treatments, signature facials, massages and beauty treatments, including spray tanning. Quality Suites Deep Blue Warrnambool hotel's signature restaurant, The Water Table boasts a casual yet stylish ambience complemented by a seasonal menu of the finest local Victorian produce showcasing local cheeses and an extensive wine selection. ... more less
- Reservation Options:
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- Also Known As:
- The Sebel Deep Blue Warrnambool Hotel Warrnambool