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Ibis Styles Swan Hill Resort
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Reviews (305)
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All reviewsmini golfresort facilitiescontinental breakfast was includedoutdoor poolpioneer settlementgames roomdefinately stay herean upgradebar fridgestaff were friendly and helpfulgreat stopgreat accommodationin townan overnight staybed was comfortablegreat place to staymain room
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195 - 200 of 305 reviews
Reviewed November 10, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this reviewResponded November 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 8, 2013

I recently stayed 1 night at this motel for work. I had a room on the first floor.

This hotel is quite dated in style and decor. The room was large. I found the bed too soft for my liking.

One thing that was fantastic about this motel was the cleanliness. The room and bathroom was cleaned within an inch of its life, much better than many 4-5* hotels I stay in.

I had breakfast in the hotel dining area and I would describe it as average. The staff were not present most of the time and the orange juice dispenser was empty and not refilled while I was having breakfast.

If you were staying here with children I should image that they would enjoy it as the pool and surrounds looks wonderful.

Not sure what other motels are on offer in Swan Hill, however I would happily stay here again based on the cleanliness of the rooms.

  • Stayed: November 2013, traveled on business
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1  Thank Curfew156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this reviewResponded November 13, 2013

Thank you kindly for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. Thank you kindly for commenting on the cleanliness of our rooms - this is something that we pride ourselves on. I apologise about the issues at breakfast; please rest assured that I have spoken with the appropriate staff in relation to this.

Thank you once again for your feedback - we look forward to seeing you again in the future.

Kind regards,

Ben Storer
General Manager

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Reviewed November 8, 2013

Stayed one night in a 'deluxe queen' room, on the first storey at the back of the hotel. Did not use the resort facilities so can only comment on the premises as accommodation. Efficient reception, both on check in and out. The room was a good size, not large but certainly not cramped, with pleasant neutral decor. The bed was comfortable and the room extremely quiet so a most refreshing place to stay. Everything was clean. The grounds are well kept, and the outlook with the palm trees and native frangipani very pleasant. Only grumble is that this is one of those establishments which provides a toaster but no plates or knives, giving the impression the appliance is put there to tick a box on a ratings system rather than for use (they prefer you to buy any food from their dining room no doubt). This is very irritating and must be utterly infuriating if you wish to make toast!

Very good value for the price charged, would happily stay again (with or without toast).

The hotel is about 600m from the centre of the CBD and half that from the river.

  • Stayed: October 2013, traveled solo
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Thank SMTas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this reviewResponded November 13, 2013

Thank you kindly for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. We appreciate you sharing your feedback. Please note that we are able to provide plates and knives upon request.

Thank you once again for your feedback and we hope to see you again in the future.

Kind regards,

Ben Storer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this reviewResponded November 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 2, 2013

The Ibis is situated within easy walking distance of the Pioneer Settlement. The renovated room was very spacious, clean and well-appointed. We enjoyed breakfast daily in their restaurant. Nice pool area and no road noise considering it's on the main road. BUT we were unfortunate enough to stay over a sporting weekend and on two nights were disturbed by partying drunks staying at the motel and generally running amok. This went on for several hours and as they weren't challenged it appeared there was no duty manager resident at the motel. If we were going through Swan Hill again we'd stay again but only after checking if any groups were in-house at the time.

  • Stayed: September 2013, traveled with friends
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Thank LaughingKookaburra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this reviewResponded November 13, 2013

Thank you kindly for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. We appreciate you sharing your feedback. I apologise that you had problems with noise on this occasion - please be advised that we do have an after hours number to call for an on-site Manager. Apologies again for the inconvenience. We hope you will choose to stay with us again in the future.

Kind regards,

Ben Storer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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