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“Lovely food with very bad mannered staff”
Review of Big Mouth St Kilda

Big Mouth St Kilda
Ranked #55 of 297 Restaurants in St Kilda
Price range: $6 - $27
Cuisines: Wine Bar
More restaurant details
Restaurant details
Good for: Bar scene, Large groups
Dining options: Breakfast, Late Night, Reservations
Description: We serve our food like a good local pub, plenty of food and lots of choice. Our menu is as multi cultural as Melbourne. We look to the Latinos for poppers and pickles, Tex Mex for tacos & chilli, the Americas for BBQ ribs & deep fried chicken, Asians for pork belly & noodle salad & back home for the classics like Parma’s and Burgers. At breakfast, we start the day, with Genovese coffee, free range eggs and plenty of sides, we are famous for our hash browns, baked eggs, breakfast burritos and most certainly for our Bloody Mary Menu. One menu serves lunch through to dinner, with an additional breakfast and brunch menu till 3PM
Reviewed November 5, 2013

Table of 15 people very let down by the surprise birthday we had here.
Staff were extremely rude, 2 of the girls had an attitude like they would rather have been anywhere else. When I had an argument with 1 of the staff members about the experience, she was in no way apologetic & stormed off to the back room to 'high five' her work colleague.
This was such lovely food that was let down by how rude the staff were. There is no way that I would go here again or recommend other people to. Too many other great places on acland street that deliver great food with a smile.

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1  Thank Janey_4190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 - 93 of 121 reviews

Reviewed October 27, 2013

I've gone for drinks and for dinner a few times, and have been very pleased each time. They have an excellent deal before 7pm on weeknights from a limited menu. It's got a great vibe and if you can grab a window spot it's got truly fantastic people watching too.

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Thank RachKarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

We visited as group of 5 and we all enjoyed the food, service and wines
The Beef Cheeks and Lamb Shanks were some of the best we have had in a long time

Thank Charsal_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013 via mobile

Booked for 11 people .... 8 turned up and the other 3 cancelled at the last minute. The waitress really had a go at us at the table and threatened to charge for the 3 who cancelled. Felt like we were walking on egg shelves. We were charged to cut a cake also I think not sure about it but the waitress mentioned it. Weird staff.

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Thank Orangepinklemk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msanniefine, General Manager at Big Mouth St Kilda, responded to this reviewResponded August 19, 2013

Hi Orange,
We have a policy for bookings that if more than 3 people don't turn up once your booking is confirmed, we charge a $10 fee. We do this to help with accuracy so that we don't have a room full of no shows. For example if we had 5 bookings with 3 no shows thats 15 people we could have had seated.

We, like many many restaurants charge a small charge cakeage fee, ours is $2.50 per person. This is an option for people who choose not to have a cake made by us, or eat our dessert. For this very small fee we present the cake with candles/sparklers, take it away, cut it, cream it and serve it.
Big Mouth, like a lot of venue, offers customers really good quality food for a great price. We think its reasonable that if you dine out in our venue you respect the fee structure. I'm sorry if you took offence at this, but perhaps my explanation helps you understand our side of the story.

Maree

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

Good breakfast, good price compared to some places on acland st, nice service, been back a few times

Thank Nikki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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