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“Service with a smile!!”

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Novotel Melbourne St Kilda
Ranked #7 of 19 Hotels in St Kilda
Reviewed July 25, 2013

We have stayed at a few motels in Melbourne but I must say this absolutely stands out from the rest. Simply because from the moment we entered the Novotel St Kilda we encountered a friendly service with SMILES.The girls behind the counter have been taught good ol' customer service - not a hard task but it is so few & far between nowadays. Good on you girls & Novotel you will succeed just by continuing with these smiles and not allowing things to be too difficult.
We will definitely stay again, our room had a bay view, was clean & provided all we required. (even if it was one night)!!
Sandy &Greg Darwin NT

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Sandy0835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,040 - 1,046 of 2,327 reviews

Reviewed July 23, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank FunwithFamily269
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 21, 2013

Stayed for one night, got upgraded to a spa room with a view of the bay. The room was quite large (for a hotel) and the bed was very very comfortable (on the firm side, which I like) and the pillows were good in that they didn't disappear to nothing when you lay your head on them. We had a great nights sleep, especially with the block out curtains keeping the morning light out. The shower had lots of hot water with good pressure and the bathroom was not tiny like many hotels. My only peeve is that they still use the old type of TV remote that does not have a sleep function. The check in/out staff were very friendly and efficient who provide a good first and last impression of the hotel.

  • Stayed: July 2013, traveled as a couple
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Thank caggsMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank johsan_ing
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this reviewResponded July 22, 2013

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Reviewed July 18, 2013

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Fifey58
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 12, 2013

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank FandB518
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Sydney, Australia
2
Reviewed July 12, 2013

Great location - close to the city and good access to the suburbs.

It's a pity WiFi is not part of the package - a small charge of $10.00 per day wouldn't be noticed. Better still free for Le Club Accor members.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne St Kilda

Address: 16 The Esplanade, St Kilda, Port Phillip, Victoria 3182, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in St Kilda
#4 Family Hotel in St Kilda
#7 Luxury Hotel in St Kilda
Price Range: $106 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Melbourne St Kilda 4*
Number of rooms: 211
Official Description (provided by the hotel):
The 4-star Novotel Melbourne St Kilda is the city's premier beachfront hotel. Ideally positioned facing St Kilda beach and surrounded by some of the city's finest attractions, Novotel St Kilda is the perfect escape for the business or leisure traveller. Situated 6km from the city centre and 28km from Melbourne Airport, experience all this unique St Kilda hotel and its cosmopolitan surroundings have to offer from this hotel's prime position on The Esplanade. Novotel Melbourne St Kilda provides a great choice of St Kilda accommodation, offering 211 rooms and suites, many featuring spa baths with spectacular bay view over Port Philip Bay. The Novotel St Kilda can cater for a variety of events including residential conferences, team building exercises, annual meetings and gala dinners. Choose from 12 versatile function spaces for up to 300 delegates. Many of the rooms offer stunning ocean views and outdoor terrace areas for informal networking. Walk to some of Melbourne's finest attractions such as Luna Park, experience the famous Sunday art and craft market on The Esplanade or discover the many shopping options and bustling nightlife on nearby Acland and Fitzroy Streets. If you need to park the car, there is a secure, undercover parking (extra charge), whilst a tram stop at the front door ensures easy and convenient access to Melbourne city centre only six kilometres away. ... more   less 
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Also Known As:
Novotel Melbourne St Kilda Hotel St Kilda
Accor St Kilda
Novotel St Kilda
St Kilda Novotel
Novotel Melbourne St Kilda Greater Melbourne

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