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“Great Hotel, great location”

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Novotel Melbourne St Kilda
Ranked #5 of 19 Hotels in St Kilda
A TripAdvisor Member
“Great Hotel, great location”
5 of 5 bubbles Reviewed March 1, 2013

One of the best hotels in the area, staff are kind friendly helpful great rooms great meals best views in town top spot to stay, easy access to shops cafes restaurants close to beach trams quite location top staff very helpful rooms A1

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,243 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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gosford-newcastle nsw
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed February 28, 2013

ST KILDA is THE BEST place to stay for nightlife, cafes, arty stuff and fun! This Hotel is centrally located, tram stop to and from Melbourne city is out the front, walk accross the road to the beach and the famous "ST Kilda Pier". On checkin at hotel (for 2 nights) we were upgraded to spa room, big space with king bed, lounge. chair desk etc. Restaurant has small menu, but interesting choice, staff excellent. Breakfast was OK, good value if you are an Accor member and utilise the discount. All hotel staff were happy and cheerful. The best house maid we have ever come by in a Hotel, RINA.
Rina fussed over us and our room, especially when my roomcard wouldn't work, she went above and beyond any room staff person to make sure we were able to get a new card, then rechanged our towels later in the day, and then came in and really cleaned up our room so well , gave us friendly "no worries" with a happy smile. Lovely lovely lady.! Would stay again at any price!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank judy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
325 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed February 28, 2013

We have been staying here regularly since 2006 mostly because of the location, oceanfront and close to the St. Kilda shopping streets, there is a garage etc. The service is friendly and effective.
Room decor is sad and not very tasteful but what else to expect from a Novotel.
The restaurant has the atmosphere of a hospital canteen, but surprisingly, we had an excellent dinner there lately. Must admit that the service was very friendly and effective and the food was perfect. If they would invest a bit more into a total interior make over, it would become a very pleasant hotel. They certainly have the location and the staff already !

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelStKildaGM, General Manager at Novotel Melbourne St Kilda, responded to this review, March 3, 2013
Thank you for your positive feedback regarding our service & food. We were sorry to hear that our decor was not to your liking. This will be taken into consideration when upgrading or renovating in the future.

We hope to welcome you back again sometime soon!

Regards.

Erkin Aytekin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belconnen
2 reviews
4 of 5 bubbles Reviewed February 26, 2013

Stayed many times, good location, friendly staff, tram stop out front, safety zone now so much safer. Only downside is outside pool that was quite cold. However St Kilda baths are close. Family rooms are really good, queen plus two singles, spa and plenty of space. Would be nice if TV could be swivelled so it could be seen from the bed.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swan Hill, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

Met all family needs. Restaurant service in hotel excellent. Close to city. Enjoyed the beach and Sunday market. Great variety of restaurants within walking distance. Close to parkland where extended family could meet.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo1424230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I honestly can't say a bad word regarding this hotel, and we have stayed in many all over Australia America and Europe.The Front Office Manager Anthony Caw was amazing ! we were made to feel very' Special'. This young man obviously has a passion for his job and knows how to make his guests happy.Arriving at the hotel we asked the receptionist if we could have an upgrade through our Accor membership card,no trouble we received an upgrade to partial Ocean Views .The location is excellent a stroll from Luna Park ,step away from the beach ,shops,entertainment ect:We were booked in for two days, on arrival we received Champagne to celebrate our Anniversary. We also booked one night in the sister hotel 'The Soffi'tel" on Bourke Street. I told Anthony both my husband and myself were so impressed that we decided to cancel and stay with them.He was delighted and asked our room number and we were upgraded to a full Ocean View room "Wow"the room was fantastic with the best views, he even helped us to move our luggage! Then a few minutes later personally delivered a bottle of Champagne and wished us a lovely night. I hope this review encourages other managers to take note,It was not the upgrade that impressed us the most it was Anthony's smile and genuine attitude to please his guests ."Thank You" Anthony and the front desk staff we are coming back.
Regards Linda Gavin

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladds_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne St Kilda

Property: Novotel Melbourne St Kilda
Address: 16 The Esplanade, St Kilda, Port Phillip, Victoria 3182, Australia
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in St Kilda
#4 Family Hotel in St Kilda
#5 Luxury Hotel in St Kilda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Melbourne St Kilda 4*
Number of rooms: 211
Official Description (provided by the hotel):
The 4-star Novotel Melbourne St Kilda is the city's premier beachfront hotel. Ideally positioned facing St Kilda beach and surrounded by some of the city's finest attractions, Novotel St Kilda is the perfect escape for the business or leisure traveller. Situated 6km from the city centre and 28km from Melbourne Airport, experience all this unique St Kilda hotel and its cosmopolitan surroundings have to offer from this hotel's prime position on The Esplanade. Novotel Melbourne St Kilda provides a great choice of St Kilda accommodation, offering 211 rooms and suites, many featuring spa baths with spectacular bay view over Port Philip Bay. The Novotel St Kilda can cater for a variety of events including residential conferences, team building exercises, annual meetings and gala dinners. Choose from 12 versatile function spaces for up to 300 delegates. Many of the rooms offer stunning ocean views and outdoor terrace areas for informal networking. Walk to some of Melbourne's finest attractions such as Luna Park, experience the famous Sunday art and craft market on The Esplanade or discover the many shopping options and bustling nightlife on nearby Acland and Fitzroy Streets. If you need to park the car, there is a secure, undercover parking (extra charge), whilst a tram stop at the front door ensures easy and convenient access to Melbourne city centre only six kilometres away. ... more   less 
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Also Known As:
Novotel Melbourne St Kilda Hotel St Kilda
Accor St Kilda
Novotel St Kilda
St Kilda Novotel
Novotel Melbourne St Kilda Greater Melbourne

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