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Best Western Aspen & Apartments
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Reviews (201)
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134
56
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134
56
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3
1
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All reviewsmotor innmini barone nightlazy boyfoxtel channelsgreat place to staycomfortable bedfriendly managementamazing customer servicereclining sofamodern motelquiet accommodationbreakfast deliveredbooked a bedroom apartmentlarge flat screen tvowners are greatshort drive
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144 - 149 of 201 reviews
Reviewed November 10, 2013

Friendly staff but the accommodation was a bit claustrophobic, not helped dark decor and a strange layout; it had a screen to separate the wash basin which was located in the main room and not in the bathroom. There was a fully stocked mini bar but with no space for additional own items. However, it was of a good standard being above average in its class. Free WiFi link was reasonably fast.

  • Stayed: October 2013, traveled as a couple
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Thank Ray P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013 via mobile

Clean tidy and comfortable but the tiny bathroom had no where to put anything??? The wash basin was in the main room on a desk shared with the clock radio and lamp beside the bed (odd/dangerous mix when water runs toward them) the frosted glass separation panel just added to the oddity. Kettle did not fit beneath the taps and had to be filled in the shower. Fridge was the size of a shoe box and (initially) filled with mini bar junk. Okay for a one night stay but should not be City prices at $130.00 a night.

Stayed: October 2013
Thank FalconerIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at Best Western Aspen & Apartments, responded to this reviewResponded December 6, 2013

Thank you for taking the time to pen a review, unfortunately at the time of stay you were in one of our un renovated rooms, but we still believe them to be clean and comfortable, so gain thank you for your review.
The only part I might question, is the pricing, we in the Country do not understand how people question the City versus Country with pricing as we can assure you it makes no difference apart form the fact we have 30 rooms and not 100 and you will find that we pay our staff at a greater rate thatn what they do in the City, as they use Contract Cleaners and it definately shows.

Regards
Craig Caddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

We paid only $126.50 per nite for two in this motel in an "executive" room. We found a superb bed - slept like logs - very important. Plus it had (wait for this) 2 luxury recliner chairs - complete with foot rests, which were great to sit and read in and watch the TV. Never had those in a motel like this before - brilliant, so comfortable. And there was a desk with two executive chairs at it which were adjustable in height - fabulous - as one of us was at work and needed to work at the desk, the other on holiday. Again not found this in similar priced motels. Two more great things - one all the receptionist staff and the owner we very friendly and very helpful and there was FREE wifi. Also there was parking right outside our door making packing and unpacking easy. PS they even provided us with peppermint and chamomile tea as an automatic inclusion - they have gone out of their way to try and add extras to a normal motel. We stayed for 2 nites and thought for the price it was exceptional in supplying all the essentials and more.

Room Tip: Get executive - we were in room 15. They have several different offers we got the 14 day advanced purchase and saved money.
  • Stayed: September 2013, traveled on business
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Thank RachelGreenTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at Best Western Aspen & Apartments, responded to this reviewResponded September 21, 2013

Thank you for your review of your stay with us, we appreciate your comments and we are glad that you enjoyed your stay. We do try to make it an enjoyable experience and we are about to embark on renovations to hopefully make your next stay even more enjoyable.

Again, thank you for the great feedback.

Craig and Marianne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

Not having stayed at a motel (as opposed to an hotel) for a while, my memories led me to expect a minimally-furnished, well-worn establishment. But my expectations were dashed- the room was better furnished than most 4 star + hotels: two arm chairs and two "office" chairs, and more than ample desk space at which to work. Comfortable bed, crisp clean linen completed the "upmarket" feel. Welcoming and helpful hosts were good, too.

Definitely recommended!

  • Stayed: August 2013, traveled on business
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1  Thank Daryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at Best Western Aspen & Apartments, responded to this reviewResponded September 5, 2013

Dear Daryl,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad that we exceeded your expectations, since your stay with us we have completed renovations to half of the rooms in our motel. We hope you will come back and see us again soon and try out one of our new rooms!

If I can be of assistance in the future, please don't hesitate to contact me at 03 5144 3888.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Craig Caddy
Proprietor
BEST WESTERN Aspen Motor Inn

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Reviewed August 24, 2013

This was our second trip to Sale Vic where we stayed at the BEST WESTERN Aspen Motor Inn and it was again really great.

The people who manage and own the motel remember you and are very welcoming and helpful.

The motel is really clean and well appointed, and it is easy walking distance to all the shops, cafes and pubs.

It has a great a great feel to it and there is free wi fi and you also have access to Foxtel.

Rooms have really comfortable recliners to watch tv from and enjoy your snacks and the bed is comfortable.

The shower is fantastic, the towels are soft and fluffy and all toiletries along with great hairdryer are really good to use.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Quickbeds
Thank veronica b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at Best Western Aspen & Apartments, responded to this reviewResponded August 26, 2013

Thank you for taking the time to write a response, we really appreciate the time you have taken to tell people out there about your stay with us at the Best Western Aspen Motor Inn. We do hope that you will stay with us for a third time, again thank you for taking the time to write your review.

Regards

Marianne & Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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