We took a 3 night Indulgence Package which included breakfasts and dinner at Stefanos Restaurant plus some vouchers and picnic hamper. Sounded great. We arrived at front of a the hotel. Unloaded our luggage and took into Reception. No porter at that time. In fairness there was one shortly after. Weather was cold, So was Reception. The gas fireplace was not on, nor was it for our three days. Reception area large and had sofas with potential to be comfortable but wasn't inviting due to coldness. On asking I was told fireplace didn't work. We went to room which was described as the pick of rooms. Room 50. It had balcony with 2 chairs overlooking pool and window overlooking rose garden. Sound nice? The pool setting backdrop is the back of the pub. The rose garden we glimpsed at. Really that view was the back of the motel type rooms. The room itself was tired and basic, consisting of a sitting room with a couch and TV and air con plus bedroom with TV. It just didn't cut it, the description didn't fit. No privacy with curtains open. So we asked to see other rooms and James showed us willingly. The tower room was difficult to access due to stairs like a lighthouse so we didn't go up. It may have been great to be fair. Then the presidential suite. Massive. One window overlooking pool. Not pretty. Grubby carpet next to dining table. Smell of stale cigarette smoke. Bedroom was able to be closed off and big bathroom. But really just a big unappealing space. Calling it Presidential is a joke. The rooms seem to be arranged in a rabbit warren style as addtiions occurred. So we went back to Reception and asked for anything else. Were taken to Room 49. At least it was at the end of the upstairs long balcony. We could go outside and look over the rose garden. Separate sitting room with couch and table. Basic. Air con had an annoying rattle which maintenance did come and fix by wrenching it away from the wall a bit. He said the air cons had been there a while and needed replacing. Bedroom basic with air con which was ineffective to heat room. No electric blanket although there was a spare blanket. No full length mirror in room. Bathroom large with spa bath but I couldn't think of anything worse than soaking in that tub looking at the toilet. Ceiling light globe didn't work and maintenance man found it was wiring fused. No one ever came to fix it and it was a weekday. There was just no wow factor, or cosy factor in the rooms. You couldn't sit and relax in there. We've stayed in better 3 star rooms in Europe. Staff were friendly and obliging but if you haven't got much to work with.....? I'd be interested in what the refurbished rooms looked like, unless we were staying in one. While the location is great, there's a lot of other places to stay in Mildura. We left after three nights with our picnic hamper, which was lovely and headed back to Adelaide. We wouldn't stay again. The owners need to spend some serious money getting what could be a lovely hotel into the 21st century. Now the hotel restaurants are another story, very good. I'll review these in the restaurant review section.
- Official Description (provided by the hotel):
- The Quality Hotel Mildura Grand is an historic landmark with a contemporary outlook. A cross-section of services and facilities have been designed to suit individual guests needs. There is an extensive range of accommodation from specialty suites to simpler, yet equally comfortable rooms. Located within Quality Hotel Mildura Grand are six varied dining outlets. These include the award winning restaurant, Stefano’s, Spanish Bar & Grill, Seasons, Pizza Café, the Mildura Brewery Pub and Stefano's Cafe Bakery. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, Evoline ltd, Priceline and HotelQuickly so you can book your Quality Hotel Mildura Grand reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Hotel Mildura
- Quality Inn Mildura
- Grand Mildura
- Quality Hotel Mildura