calder caravan park mildura victoria australia
We were extremelly disgusted with this park
We stayed in two bedroom delux cabin (not cheap)
It was absolutally filthy and the people who run this park would have to be the rudest people i have ever met in my life.
I could not believe that the racv have rated this park as 4 1/2 star
the first thing we noticed was when we went to go up the stairs to get in the cabin the stairs were broken and they swung sideways to the point were they were dangerous
Then we had trouble opening the door because the door handle was half hanging off
after we finally got in we started to unpack i placed my 12 month old grandson on the floor he crawled around for about 5 min until i noticed his knees hands and tops of his feet were absolutally filthy (and i mean black)
I went to open one of the bedroom doors and the handle fell off
I looked in the bathroom and around the bottom of the walls and in the corners of the showers there was clumps of old dried up hair and gunge
Then to my disgust i looked at the bed and there was dried feaces on the doona cover.
As we had already paid for two nights i went to see the owners and asked if they could send a cleaner to clean our cabin which did not happen so we cleaned it ourselves this was the beginning of the nightmare i though i was already in.
I was wrong because it got much much worse after this. As we had gone to mildura on holiday because we have family living there they came to the park it is very hot in mildura so we all sat outside our cabin to have a few drinks and catch up at 10.30pm a security gaurd turned up and asked our visitors to leave he said he had recieved a phone call from the owners that there were a group of people in the park who did not belong and all visitors to the park have to be out by 10pm mind you our visitors were my daughter and her husband a four year old who was asleep in the cabin and a six week old who was asleep in a pram beside us. We were not making any noise and the next day i asked the other people staying around us if we had disturbed them and they all said they did not even hear us at all even the security gaurd said he did not understand why they had called him he said usally the only time he gets called is when there are people causing trouble and being loud
After this i read through the rules of the park from cover to cover and not once did it state guest must be out of the park by 10pm so i asked the owners the next morning and they said in the rules it states all noise must cease at 10 pm and that means the same thing as all guests must leave by 10pm they also said they didn’t call the security gaurd they just do random checks on there own. I explained that he had told us that they had called him so they amended there statement and admitted that they had called. I couldn’t believe it i didn’t understand why they didn’t just come and see us themselves instead of calling security.
It gets worse though at 5pm we were sitting at the pool with my daughter and her family who had come back to see us when the owner comes in and starts abusing us his words were whats your [--] problem mate dont you understand what rules are. Are you stupid or something pack your stuff up and get out of my park your out get out right now i have called security they will be here soon to escort you out now [--] mind you he was yelling at the top of his lungs it was very embarassing
You see we had broken the rules my daughter had taken my grandaughter swimming and they were not paying guests and the rules stated no non paying guests to swim in pool
And my husband was consuming a beer at the pool and there was no alcohol allowed in pool area which we admit was wrong but he was not intoxicated and we were not loud or causing any problems
Yes we had broken the rules and the security guard turned up and we were made to leave we asked for our money back for the night we still had left but they refused to give our money back and they were not polite about it either he likes to swear alot. $220 of our money down the drain and not a thing we could do about it we left the park
One positive note though i am so proud of my husband after being sworn at being called stupid and totally embarassed in front of other guests in the park he kept his cool i could see he was fuming with anger but he stayed polite and never raised his voice even when this horrible person was waving his finger in his face and yelling. In my book that makes him a better man than that monster who runs the Calder caravan park in mildura victoria.
My conclusion is that this all happened because we complained about how filthy our cabin was.
Thank you for listening. writing this has made me feel a sense of release this would have to have been the worst experience i have ever had it was very traumatic for myself and my family
Sincerlly Leanne may