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“Accommodation oasis”

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Horsham International Hotel
Ranked #3 of 12 Hotels in Horsham
Certificate of Excellence
Reviewed June 5, 2013

We stayed for an overnight during the weekend and found the facilities equal to any first class accommodation locally or overseas. The rooms were ample for a couple along with excellent meal availability.
The location was close to the town centre and the highway but noise was never a problem.
Staff were friendly and accommodating.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Oztrav11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded June 10, 2013

Dear Oztrav11,

Thankyou for your lovely review.
Here at Mercure Horsham we strive to make our guests feel comfortable and welcome, so I'm glad you enjoyed your stay with us, and I look forward to having you visit us again.

Kind regards
Jaye Rogers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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209 - 215 of 355 reviews

Reviewed May 7, 2013

Highlights:
- great location, easy walk to the city centre
- Newish, good fittings
- Easy parking
- Quiet

Lowlights
- no lift, but its only two stories so ok, unless u have heavy luggage
- long wait on room service, chef doesn't start cooking till 6pm
- Food ok, but found it pricey
- Booked full breakfast with the room - the continental buffet is small. For cooked meal, there is a menu of about 5-6 items and u can choose one. Probably not worth the $29.

Overall, great place to stay. Got an free room upgrade. I would stay here again....

Room Tip: Choose ground floor if u have heavy luggage.
See more room tips
  • Stayed: May 2013, traveled on business
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Thank Shee80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded May 12, 2013

Dear Shee80,

Thank you for taking the time to write a review, we appreciate all feedback and look forward to your next visit.

Kind regards
Jaye Rogers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

Have stayed here on two occasions now for work. The hotel is well located, clean and convenient to Horsham town centre. On both occasions I have arrived late (reception closes at 11) but hotel have called me to ascertain my ETA and have arranged for room keys to be left for me.

  • Stayed: May 2013, traveled on business
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Thank ozvpm_andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded May 12, 2013

Dear ozvpm_andy,

Thank you for taking the time to write a review.
We are glad you have enjoyed your stays with us here in Horsham, and we are always happy to assist in any way we can. We look forward to your next visit.
Kind regards
Jaye Rogers

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Reviewed April 30, 2013

We stayed here on our way to Adelaide from Melbourne. The hotel was easy to find and staff were helpful. The restaurant was reasonable but be aware that last orders are at 8.30 PM. There is also no lift so ask for a ground floor room if you have heavy luggage.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank MikeDav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded May 12, 2013

Dear MikeDav,

Thanks for taking the time to write a review.
We are glad you enjoyed your stay, and will be happy to be your stop over place next time you are travelling through.
Kind regards
Jaye rogers

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Reviewed April 20, 2013

Horsham Mercure was an excellent stay, with fine service, friendly and helpful staff and the bistro served very decent meals. Its a short walk to the shops, services, and alternative places to eat,with Hprsham having a number of excellent pubs.
Despite being on a main truck bypass route the room I had ( an executive upgrade) was quiet as well as being very well appointed and spacious.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Accorhotels.com
Thank Tim3456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded May 12, 2013

Dear Tim3456,

Thank you for taking the time to write a review. We are glad you enjoyed your stay with us and appreciate the feedback. We look forward to seeing you again in the future.
Kind regards
Jaye Rogers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Due to a muck up in the booking by this hotel and the arguing of the girl on the other end of the phone that it was my fault that they had booked me in on Friday night when she clearly admitted the paperwork said Saturday night, I withdrew my booking and stayed at the May Park Luxury Apartments which I would highly recommed to everyone!

Stayed: April 2013, traveled with family
Review collected in partnership with Accorhotels.com
1  Thank Stackhat729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded April 12, 2013

Dear Stackhat729
We are disappointed that you weren't able to stay with us as you would have experienced the high levels of Guest Service that we offer here at the Mercure Horsham. It is unfortunate that you decided to write a review based on a telephone call where your expectations weren't met. We pride ourselves on our service as you will see from our previous reviews.
Kind regards
Marcus Leigh

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Reviewed April 8, 2013

Nice and clean hotel. Friendly reception staff, very welcoming. Rooms modern and comfortable, if a little cramped with furniture. Stayed on the second level, very little noise from the traffic so slept very well. I didn't know there was free wi-fi until reading another review on this site. Room service was pretty average for the price, pork rack was tough and overcooked and the veg and 1 potato needed a little love. Overall a nice stay, might just try other items on the menu.

  • Stayed: April 2013, traveled on business
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1  Thank Dial_9_for
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this reviewResponded April 11, 2013

Dear Dial_9_for
Thank you for taking the time to write a review. We really appreciate all Guest feedback and we hope to see you again in the near future!
Kind regards
Jaye Rogers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Horsham International Hotel

Address: 118 Baillie St, Horsham, Victoria 3400, Australia (Formerly Buloke on Baillie)
Location: Australia > Victoria > Grampians > Horsham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Horsham
Price Range: $115 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Horsham International Hotel 4.5*
Number of rooms: 51
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