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“Mecure Horsham”

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Horsham International Hotel
Ranked #2 of 12 Hotels in Horsham
Certificate of Excellence
Brisbane, Australia
1 review
“Mecure Horsham”
Reviewed March 22, 2013

The hotel was clean and nice atmosphere. The restaurant was nice and the service excellent. The hotel does not have a lift, at least one was not offered, and carrying baggage up 2 flights of stairs could be difficult for some so check before going if lifts are available if affected. The pillows were not at all comfortable and would have liked a variable choice considering star rating and cost.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank mentora743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, March 29, 2013
Dear mentora743
Thank you for taking your time in writing a review of the Mercure Horsham. We appreciate your feedback and look forward to seeing you again in the near future.
Kind regards
Marcus Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Melbourne, Australia
Level Contributor
274 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed March 19, 2013

Although it can be done, the drive from Adelaide to Melbourne in one day is rather long. That is why we booked The Mercure Hotel in Horsham. Just to break up the journey. Normally we travel from Melbourne to Adelaide in the opposite direction, but this time we decided to things differently. Horsham is the ideal town to stop for the night. It means we do not have to rush in the following morning to complete our journey. Because of this, we have not stopped for the night in Horsham before. Not knowing exactly where the hotel is situated, it took us a few minutes to find it. Once we spotted a road sign for Baille St, we knew we were not too far away.
Our check in was quick and easy. the only thing was that when we phoned Accor to make the booking, they failed to pass on that we wanted a room away from the main road. The receptionist accommodated us in that respect, so we cannot complain in that regard. In fact, the only complaint we have, is that we were on the first floor. The hotel does not have any lifts, so my better half, who cannot walk without the aid of a stick found it difficult to climb the stairs. That is our only complaint. However! We managed. The room was very clean and airy. It was certainly large enough for us to be comfortable. If we decide to follow the same route again next time we are on holiday in Adelaide, we will certainly stop for the night in this hotel.
The restaurant was fully booked that night, so the friendly receptionist gave us one or two suggestions.

Room Tip: Try to choose a room away from the main road at the back. choose a ground floor room is climbing sta...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ianb111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, March 29, 2013
Dear ianb111
Thank you for your review of the Mercure Horsham. We appreciate your feedback and look forward to seeing you again in the future.
Kind regards
Marcus Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2013

New, comfortable & pristine. Reception staff extremely helpful and friendly. Free WiFi which actually works. Centrally located. Heaps of off-street parking. Have stayed here twice and will go back again!

Room Tip: No elevator, so if you can't climb one set of stairs make sure to ask for ground floor appartmen...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THVerster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, March 15, 2013
Dear THVerster
We appreciate you writing a review of our Hotel very much. Our complimentary Wi-Fi is available free of charge and one of the perks of staying at the Mercure Horsham so we are pleased we were able to exceed your expectations.
Kind regards
Marcus Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 11, 2013

Excellent place to stay, comfortable, clean and quiet. The staff were friendly and helpful. We enjoyed dinner in the downstairs restaurant and a really good nights sleep, would highly recommend this hotel and would stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheryl1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, March 15, 2013
Dear sheryl1978
Thank you very much for your review of our property. We were pleased to be at your service. I will certainly share your excellent comments of our facilities with the rest of the team here at Mercure Horsham. We look forward to seeing you again in the future!
Kind regards
Marcus Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 28, 2013

Thank you again for another great stay. We are travelling between Adelaide and Melbourne a lot at the moment on business and this is the only place we will stay in any place in between to break up the trip. We have 2 small children so having the family room is great and the room service is fantastic both for the kids and for us later in the evening. It was so comfortable the kids actually slept almost an hour longer than normal so we hot the road a little later than planned (great for us though!) Clean, friendly - can't fault it! See you again next week on the way back.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingmacgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, March 15, 2013
Dear travellingmacgirl
Thank you so much for your excellent review! We certainly enjoy having you stay with us too as we know that according to your review, you enjoy our hotel and our service! We would be pleased to see you again in the near future.
Kind regards
Marcus Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2013

The hotel is on the main road with heavy semi trailers going past however we did not hear a sound. They must have very good soundproofing. our room was ground floor with easy access and very clean and modern. Recommend as a halfway stop off enroute between Adelaide & Melbourne .

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, February 27, 2013
Dear Roger S
A lot of people don't realise we have double glazing on our front roadside rooms and therefore, this eliminates any highway noise. It is always a pleasure to receive such a great review and we would look forward to seeing you again soon.
Kind regards
Marcus Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Horsham International Hotel

Property: Horsham International Hotel
Address: 118 Baillie St, Horsham, Victoria 3400, Australia (Formerly Buloke on Baillie)
Location: Australia > Victoria > Grampians > Horsham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Horsham
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Horsham International Hotel 4.5*
Number of rooms: 51
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