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“Consistently Good” 5 of 5 bubbles
Review of Horsham International Hotel

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Horsham International Hotel
Ranked #2 of 12 Hotels in Horsham
Certificate of Excellence
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329 reviews from our community

Traveler rating
    122
    152
    40
    10
    5
See reviews for
55
127
24
94
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
adelaide
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed December 15, 2012

Unfortunately our stay was spoilt by a proliferation of ants - in the living area, and on the bed. After notifying staff, it was dealt with using surface spray. However, the following morning we found them in the bathroom. On leaving, we again mentioned it to staff, so hopefully it will be solved with professional help.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MeppyAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, December 18, 2012
Thank you kindly for taking the time to write a review about your recent stay at Mercure Horsham. I apologise sincerely for the problem that you encountered during your stay and would like to assure you that this has now been rectified. We hope to see you again in the future.

Kind regards,

Marcus Leigh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 bubbles Reviewed December 10, 2012

A very professional and spacious hotel. I've travelled through Horesham in the past and generally seen it as an unavoidable stop on the way to Melbourne - however I was very impressed by the hotels comfort and the quality of the restaurant. We travelled with an 8 month old who made the trip a challenge. A challenge the staff were very able in alleviating!

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Snark72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, December 18, 2012
Thank you kindly for taking the time to write a review about your recent stay at Mercure Horsham. We are glad to hear that your stay was enjoyable and we look forward to seeing you again in the future.

Kind regards,

Marcus Leigh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greystanes, New South Wales, Australia
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

this is by far the newest and best motel in Horsham. A nice restaurant on the premises with Spanish influences (try the seafood Paella) and a short walk to central Horsham for other food alternatives.

Room Tip: try and get a north facing room you will be filtered from the road noise which is not excessive
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wayne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, December 18, 2012
Thank you kindly for taking the time to write a review about your recent stay at Mercure Horsham. It is always a pleasure to receive positive feedback from our guests. We look forward to seeing you next time you travel to Horsham.

Kind regards,

Marcus Leigh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
136 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed November 27, 2012

The Mercure is a couple of blocks from the main shopping street, but usefully placed as far as roads into and out of town are concerned.

The rooms are a good size and comfortably appointed, and the bathrooms really nice. The problem we had, though, was with the air conditioning, which was set in a very narrow range for both heating and cooling. It was the latter we needed, as the room faced west, but we could not get it comfortably cool, although it was quite cool outside overnight. As we were on the ground floor, we couldn't open the window, either.

To compound the problem, we were too cold just using a sheet on the bed, and too hot using the doona; eventually, I slept OK by using the sheet and a (dry!) towel from the bathroom.

Checkin and checkout were pleasantly and quickly handled, but we felt a bit cut off from the rest of the property because the carpark was out the back and our room not too far from it; therefore, we only used the back door.

Room Tip: Perhaps one not on the ground floor facing west! There were a couple of rooms just inside the build...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jacomb45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham118, General Manager at Horsham International Hotel, responded to this review, December 18, 2012
Thank you kindly for taking the time to write a review about your recent stay at Mercure Horsham. It is important for us to receive feedback from our guests so that we can continually improve our product and service. We hope to see you again in the future.

Kind regards,

Marcus Leigh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Horsham International Hotel

Property: Horsham International Hotel
Address: 118 Baillie St, Horsham, Victoria 3400, Australia (Formerly Buloke on Baillie)
Location: Australia > Victoria > Grampians > Horsham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Horsham
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Horsham International Hotel 4.5*
Number of rooms: 51
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