New and very nice. Great restaurant. Comfy beds and quite location. Very modern for a country townMore
- Free Wifi
- Free Parking
New and very nice. Great restaurant. Comfy beds and quite location. Very modern for a country townMoreShow less
Thank you for your review. It is always refreshing to hear positive comments and we appreciate you taking the time to write about us on Trip Advisor. We look forward to welcoming you back any time.
I was up in Horsham from Melbourne for work and found the check in very easy and they had everything prepared for me and my colleagues. The rooms were good hotel rooms - clean, a very good size, the bed was comfortable, the TV was good with a clear picture, everything worked in the bathroom and the staff were friendly. It is a few minutes walk into the main street but it gets you out and about to see what Horsham has to offer. They have wireless internet in the room which you have to pay a little extra for. It can run a little hot and cold at times but generally worked fine. It would be good if this was just offered in the stock standard room price but that's life. Overall, I liked it.
Thank you for your positive review of the Mercure Horsham. We strive to ensure all of our guests receive our welcome brand of excellent guest service and we look forward to hosting you again.
I found my stay at the Mercure to be very nice. I have stayed twice now and have really enjoyed both stays.
The rooms are spacious (especially the bathrooms) and clean as you would expect from a new property.
i'm not sure about the complaint regarding road noise, but I didn't have a problem on either side of the building.
The restaurant also provided a good meal.
Thank you for your feedback. Even though we are the newest property in Horsham, we still like to know we are ensuring the comfort and satisfaction of all of our guests. We are pleased that we have met your expectations and hope to continue to accommodate your needs well into the future.
Newest hotel, rooms are big and open. No desk spot in my room for setting up laptops to work from for 2 people. Rooms face main road and the truck traffic noise is terrible. 10-15 min walk into town centre. Room rate very high - normally stay at the Comfort Inn Capital in main street. Quiter, location brilliant, clean rooms, better selection of movie channels. Best of all room rates are generally $40 cheaper per night.
Thank you for your feedback. As the newest property in Horsham, we value your comments and take them on board. We always make Guest Service our Number # 1 priority at the Mercure Horsham and it is unfortunate that we weren't advised of your concerns during your stay as we would have ensured your concerns were both addressed and resolved to your satisfaction.