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“Great location friendly staff”
Review of Novotel Geelong

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Novotel Geelong
Ranked #2 of 17 Hotels in Geelong
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location friendly staff”
Reviewed July 14, 2013 via mobile

King size room was very roomy, balcony with great view, quiet motel no noise from other rooms or doors slamming, shower was a little small but that was the only fault, great friendly staff, we parked over the road which was secure and cost nothing, close to all restaurants and cafes, great view of the water very relaxing

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5megan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSG, Guest Relations Manager at Novotel Geelong, responded to this review, August 6, 2013
Thank you for your wonderful review.

I have shared your comments with my team and we are so glad you enjoyed your stay with us!

We hope to welcome you back to Four Points by Sheraton Geelong in the near future.

Warm regards,

Bryan Dennis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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724 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (183)
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English first
Camberwell, Victoria, Australia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 9, 2013

Stayed here for one night and it was pleasant enough but room was tiny but a bit of a bay view. Bathroom was very much starting to age and a bit pokey. This place seems suitable as a business hotel but I am not sure a leisure traveller would enjoy it.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul_the_Goat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2013

Had dinner here a few weeks ago, hardly anyone in restaurant (maybe 8 tables at most), service o.k. but took ages to get our meals (close to the hour) and for the money, sorry not worth it.... There were 9 of us and only one enjoyed her meal and thought it was worth it. Over-rated !!!. Hate to think if function room was in use, how long our meals would have been.....Apparently breakfast is o.k., but don't do dinner..... Geelong just can't get it right with their restaurants, they have the view and everything going for it, location, location, location, but the foodies let it down... You could bring the people in Geelong if you really thought about it.... Sheraton the biggest and most disappointing....

  • Stayed June 2013, traveled with friends
    • Value
    • Service
Helpful?
2 Thank Jenni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSG, Guest Relations Manager at Novotel Geelong, responded to this review, August 6, 2013
I really appreciate you taking the time to post your comments.

Based on your feedback we commit to working hard with our teams to review and improve our product offerings and overcome our operational shortfalls in the areas you have highlighted.

Please accept our sincere apologies.

Wishing you and your family a wonderful 2013.

Warm Regards

Bryan Dennis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 1, 2013

I recently stayed at this hotel for a 4 days conference and was very impressed. The room was a good size, the king bed was extremely comfortable and the staff were friendly.The restaurant was excellent and I very much enjoyed all of my meals from breakfast, lunch and dinner.

The conference facilities were also great, the rooms were clean and tidy and staff were frequently collecting rubbish and replacing glasses which was just great. I would definitely stay here again and recommend it for travelers and conferences.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pink_Dragon22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSG, Guest Relations Manager at Novotel Geelong, responded to this review, August 6, 2013
We are delighted to read that you enjoyed your time with us and were pleased with our service through the duration of your conference - thank you!

We look forward to welcoming you back in the near future.

Warm regards,

Bryan Dennis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fortrose, United Kingdom
Level 6 Contributor
142 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 24, 2013

The hotel is ideally situated on the Eastern Beach promenade and is in close proximity to all the touristy places. Rooms are spacious and comfortable - ours has a "partial bay view" which means if you stand in the corner of the room an crick your neck you'll just about see the sea. Reception staff were very helpful - didn't eat in the hotel but was in the bar later - service was mediocre - not the fault of the staff but management obviously didn't take cognisance of how busy the place would be and the two girls behind the bar were run off their feet. Overall, pleasant place to stay

Room Tip: Ask specifically for a sea view room - good location for a sea view room.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
148 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed June 14, 2013 via mobile

A pretty standard Four Points by Sheraton hotel. Nothing fancy but generally clean and comfortable. The bed is good, great fluffy pillows. If you're after a view of the waterfront from the room, make sure you don't get room 316. All we had was the rooftop and airconditing vents. However it is well located on the waterfront with many restaurants and cafe within walking distance.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VBPUFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSG, Guest Relations Manager at Novotel Geelong, responded to this review, August 6, 2013
Thank you so much for your feedback - I have shared your comments with my team.

I look forward to welcoming you back to Four Points by Sheraton Geelong and on behalf of my team I wish you a fantastic 2013.

Warm Regards

Bryan Dennis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 12, 2013

The hotel is really good, and in a great location, opposite Eastern beach, with most rooms having a lovely view. The rooms a re a bit small, but very comfortable and clean, with everything you need. The staff have always been extremely helpful and very friendly. They park your car and collect it for you quickly and easily. I would definitely recommend this hotel if you are staying in Geelong. The breakfast, which was included is terrific. We have stayed 3 years in a row now, and my grand children really look forward to the breakfast, as they love buffet and there is so much to choose from.

Room Tip: We didn't get the complete beach view this time, as it was a busy weekend in Geelong [the openin...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye47_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Geelong

Property: Novotel Geelong
Address: 10-14 Eastern Beach Rd, Geelong, City of Greater Geelong, Victoria 3220, Australia (Formerly Four Points by Sheraton Geelong)
Location: Australia > Victoria > City of Greater Geelong > Geelong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Geelong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Geelong 4*
Number of rooms: 109
Official Description (provided by the hotel):
Located at the waterfront with amazing views across the bay, Novotel Geelong is situated within Geelong's Central Business District, close to shopping centres and local attractions. It is within an hour by car from Melbourne and 20 minutes from Avalon Airport. The hotel features 109 guest rooms, a restaurant, bar, function rooms, indoor pool, steam room, fitness centre and free WiFi. Perfect for business and leisure travellers. ... more   less 
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Also Known As:
4 Points By Sheraton Geelong
Four Points By Sheraton Geelong Hotel Geelong
Sheraton Geelong
Four Points Geelong
Geelong Four Points
Geelong Sheraton

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