The one bedroom apartment we were assigned was poorly maintained. It had an odd, musty smell, somewhat reminiscent of student lodgings (the apartment manager denies any smell). The carpet was dirty (with an odd smell in parts), even though the apartment manager claimed they had been very recently cleaned (and recently replaced). Toilet paper was down to a quarter of a roll, with no replacement rolls provided. The TV did not work, and the remote was missing a vital plastic piece. The venetian blind cords provided a strangling deathtrap for infants. The cordless phone was completely uncharged, making a phone call impossible.
We did not want to spend the night here after seeing the state of this room, so left as soon as we could. We were refused a refund. Ended up at the 'Four Points by Sheraton Geelong' in a room that was vastly superior.
- Official Description (provided by the hotel):
- Considering a stay in Geelong at The Waterfront Apartments with our management team at "STAY IN GEELONG". We believe we have one of the best properties to stay on the waterfront. Whether you are travelling for business or pleasure, you will find the Waterfront Apartments Complex conveniently located beside the Novatel Hotel on the corner of Eastern Beach Road & Yarra St Geelong. Surrounded by cafes, restaurants and other waterfront attractions, The Waterfront Apartments Geelong and Townhouse are located within the CBD, and the wonderful Geelong Waterfront and Eastern Beach. All apartments are beautifully appointed with quality fixtures & fittings and can accommodate from 1 - 6 persons. Apartments are available on a two nightly, weekly or monthly basis and can be serviced at your request. ... more less