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“Close to town centre” 4 of 5 bubbles
Review of Mercure Port of Echuca

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Mercure Port of Echuca
Ranked #2 of 18 Hotels in Echuca
Certificate of Excellence
Melbourne, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Close to town centre”
4 of 5 bubbles Reviewed September 9, 2013

Stayed two nights booked off the internet. The photo of the room is not the one we got. Our room was clean with amenities but older and out dated. There was no where to sit and watch TV had to lay on the bed. The bed was too soft and the large spa which was in the room was nice but noisy while partner watched the footy. The bar and restaurant was not open on Friday night which was disappointing as l will book motels that have their own bar and restaurants (it states open in the pamphlet)
Had breakfast and dinner in the restaurant the next day and it was lovely. Staff were nice.
It is walking distance to shops, cafes and the port.
Would stay again but would request the newer rooms.

Room Tip: Rooms at the front were noisy on Saturday night.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KIMC001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelle16, Food & Beverage Supervisor at Mercure Port of Echuca, responded to this review, September 15, 2013
Hi KIMC001

Thank you for taking the time to leave us this review. We always love hearing from our guests. I am sorry that the room you were given was not the one on the internet you saw - we are in the process of updating all our photos to prevent this from happening. I will pass on your comments about the lack of a lounge, the bed and the spa to the owner. Our restaurant is now once again open on Friday nights and I am glad to see that you enjoyed both your breakfast and dinner on the Saturday. We look forward to you staying with us again.

Kind regards
Lisa
Mercure Port of Echuca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
4 of 5 bubbles Reviewed September 9, 2013

The staff were very helpful, the rooms were spacious and clean, the only downer was the pillows were too hard for my liking. The restaraunt had a wide choice, especially gluten free.
It was very close to the town centre and the port so we walked everywhere
Our family will be staying here again next time

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Margaret345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelle16, Food & Beverage Supervisor at Mercure Port of Echuca, responded to this review, September 9, 2013
Hi Margaret345

Thank you for taking the time to leave us this review. It is always wonderful to hear that our guests have enjoyed their stay with us as you obviously did. Our restaurant does have a wonderful variety of gluten free options and our staff members always pride themselves in providing the best possible service. We look forward to you and your family staying with us again in the future.


Kind Regards
Lisa
Mercure Port of Echuca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Australia
Level Contributor
153 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

Staying at the Mercure in the Port of Echuca was a pleasant surprise. A modern hotel with generous rooms and well equipped to boot. The rooms were clean and comfortable. Having stayed in quite a few hotels/motels in regional centres around Australia the Mercure is a standout for value for money. While WiFi is offered I could not get it to work. Staying in a room overlooking the main road was an issue of noise so should we go that way again would make sure we are not near the main road. The buffet breakfast was very good both in terms of what is offered and in terms of value for money. The hotel is quite central and within easy walking distant of shops, chafes and the Port of Echuca with the Paddle Steamers. An overall good stay.

Stayed September 2013, traveled as a couple
Helpful?
Thank Radar16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelle16, Food & Beverage Supervisor at Mercure Port of Echuca, responded to this review, September 5, 2013
Hi Radar16

Thank you for taking the time to leave us this review. We always enjoying hearing how much our guests enjoyed their stay with us. I apologise that you were unable to connect to the WiFi. We had been having some difficulties with it that have now been corrected. I am also glad to see that you enjoyed your breakfast with us the following morning. We look forward to you staying with us again in the future.

Kind regards
Lisa
Mercure Port of Echuca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

My partner and I stayed here for a romantic weekend away and we were suitably impressed.
Location is perfect - close to anything you'll need. Walking distance to cafes, bars, supermarket, cinema, port of echuca - everything. We stayed in the deluxe king room, which was beautifully presented.
The bathroom was massive but the bath, though massive, was cheap plastic - still super comfy though! Shower also huge! King bed was actually 2 beds joined, but ah well, it's shows the divide I guess? Restaurant at the hotel was remarkable! Food was delicious and service times were quick - breakfast was also reasonably well appointed for a small country town! Bar was beautiful as was the swimming pool! Would stay here again, and again and again!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelle16, Food & Beverage Supervisor at Mercure Port of Echuca, responded to this review, September 5, 2013
Hi Jessica C

Thank you for taking the time to leave us this review. It is always great to hear how impressed our guests were with their stay. Our location is definitely perfect being centrally located to everything. I am glad that you enjoyed your deluxe king room and the bath but I would like to point out that rather than being made from cheap plastic our baths are actually made from fiber glass. Thank you also on your feedback on the restaurant I am very glad that you enjoyed your dinner and breakfast there. We look forward to you staying with us again.


Kind regards
Lisa
Mercure Port of Echuca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed September 1, 2013

It was my first time staying at this hotel; love the new refurbished rooms. They are modern, clean and comfortable. I appreciated in particular the comfort level of the bed. I had a great night's sleep. I will definitely be rebooking.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank MaryBusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelle16, Food & Beverage Supervisor at Mercure Port of Echuca, responded to this review, September 2, 2013
Hi MaryBusiness

Thank you for taking the time to leave us this review. We always love hearing how much our guests have enjoyed their stay with us and it is great to hear how much you enjoyed your refurbished room and your night’s sleep. We look forward to having you stay with us again.

Kind regards
Lisa
Mercure Port of Echuca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Port of Echuca

Property: Mercure Port of Echuca
Address: 465 High St, Echuca, Victoria 3564, Australia
Location: Australia > Victoria > Echuca
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Echuca
#5 Business Hotel in Echuca
#5 Romantic Hotel in Echuca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Port of Echuca 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mercure Port Of Echuca Victoria

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