We stayed in the Luxor suite. When first arriving we noticed that the property is run down on the outside.(broken gate and half the plants dead or dying.) then on checkin we were informed that no cooked breakfast was available and continental breakfast was available at an additional $10 each. (For cereal and toast are you kidding me.) We were then shown our suite and on first impression it looked good. Dennis then left never to be seen again. We then took a closer look around the room. We were surprised to see cobwebs next to one of the display cabinets, broken light switch in bathroom, light missing above the fridge, light globe blown, broken tiles around spa, one spa jet not working properly, stains on carpet, no bathrobes in room (no Dennis to ask about them), tv only had channels SBS, 7 and 10, then we stepped out into the courtyard and noticed a couple of pots that have half dead plants, the pyramid water feature does not work and mould on the curtains. We slept well as the bed was comfortable and good sound proofing to room. On checkout we were greeted at reception by a note asking us to leave our key. We believe that the owners are to busy trying to complete other rooms or just don't care anymore. A little work to repair a few things, some bacon and eggs for breakfast and the addition of austar would make the $200 a night worth it. As it stands i believe this suite to be over priced by about $40 a night. As we were not greeted by anyone on checkout at 10.30am i never got the chance to address any of these issues.
- Also Known As:
- Buena Villa Echuca, Victoria