I decided to take the family out for a treat Friday night and the pictures was the venue. As there is only one theatre in Ballarat the theatre was a given. Well the excitement stopped at the door with a very large que lined up at the ticket counter. That's ok there are some good shows on at the moment. 15 minutes later and only two of the three ticket windows open I arrive at the counter, four adults to theatre 1 please and hand over my card, we only take cash or credit here was the response. Is this girl serious, have I gone back in time. Who does not process eft post payment especially on a $70-80 purchase. There's a ATM over there on the wall I was told as I look back at the line that has continued to grow behind me. Are you serious , I responded as I had only purchased tickets two months earlier at the same counter using my standard bank card. We haven't had eftpos for four years the young girl responded in a condescending voice. Next please! Needless to say I went through the process all over again after getting cash out of the wall with a $2.50 surcharge! Off to the kiosk for munchies. I couldn't help but laugh out loud when I saw the sticky tape on the card machine covering the savings option. I will be very desperate to see a movie before I or my family and friends enter this venue again, and my experience will be told to many. The owner of this venue, a well known businessman appears to be doing quite well ripping off the Ballarat public with his Monopoly in this town.
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