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All reviews accor member courtyard room sovereign hill buffet breakfast shower over bath a king size bed main building coffee machine plenty of parking comfortable stay an upgrade one night stay nice room reception staff old style short stay quiet location
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14 - 19 of 496 reviews
Reviewed April 14, 2019

We stayed here for one night. Clean room. Very quiet and great location. Friendly staff. Right opposite Sovereign Hill. Lots of places to walk and very family friendly. Easy to find and pretty central to everything.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smonkmb, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded 4 weeks ago

Thanks Debbie M,

Glad you enjoyed your stay with us and we hope to see you again soon.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2019

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
smonkmb, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded April 14, 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 8, 2019 via mobile

Great room with very comfy king size bed and large bathroom. Parking near the room and a quiet location even on a busy road. Great deal on breakfast this visit, with great choices for cooked or uncooked brekky.

Date of stay: April 2019
Trip type: Traveled with family
Thank 8maryanne8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smonkmb, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded April 14, 2019

Dear 8maryanne8,

We are glad to read that you enjoyed your stay with us at Mercure Ballarat. Thanks for taking the time to share your experience.

We look forward to welcoming you back again soon.

Regards,

Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2019 via mobile

We stayed four days to attend a reunion. The room was a little disappointing as it was only cursorily cleaned, with only the bed made and bathroom towels refreshed but nothing was dusted or the carpet vacuumed.
On the plus side the staff were extremely friendly and helpful particularly those that looked after our reunion dinner.
The food was very good and the dining room staff were excellent and not a negative word about them.

Date of stay: March 2019
Trip type: Traveled with family
Thank Leigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2019 via mobile

We stayed here for two nights while visiting family. Our room was very comfortable with two arm chairs and a king size bed. The decor is nicely done - rather elegant. The bed was very comfortable and the ensuite was great.
The bar area was comfortable and would be lovely on a cold night with a fire going!
There was a good choice for breakfast with all the usual options.
All the staff that we encountered were friendly and helpful.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Mahalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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