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“Great Steak”
Review of JailHouse Grill

JailHouse Grill
Ranked #13 of 304 Restaurants in Launceston
Certificate of Excellence
Cuisines: Steakhouse, Australian
More restaurant details
Restaurant details
Good for: Families with children, Kids, Special occasions, Large groups, Local cuisine
Dining options: Dinner, Lunch, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Berwick, Victoria
Level Contributor
268 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
“Great Steak”
Reviewed March 30, 2013

So glad we found a Restaurant on Good Friday when most places closed.

Excellent steaks and atmosphere. Very busy and fantastic salad bar.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GriffinFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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701 reviews from our community

Visitor rating
    289
    262
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Tasmania
Level Contributor
118 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Great steak, real pepper sauce”
Reviewed March 23, 2013

It's nice to get a perfectly cooked steak with a pepper sauce that doesn't pay lip service to 'pepper' - it's got a nice flavour and there are actually peppercorns in it. Love the roast spud even though I'm not a potato person and usually give them to my better-half. We've been here several times though now know to be a bit selective about when to go if we haven't booked as it's sometimes fully booked or too busy to be comfortable. Salad bar is okay but nothing to write home about. Staff friendly. It would be good to have the arrival/payment area more clearly defined as it's in the middle of a busy walkthrough area so on busy days you can be left waiting and wondering what to do next until someone notices you.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
launceston
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Been there - Done that - never again!”
Reviewed March 9, 2013

Before I even read any other reviews...I am going to say it how it was...how i saw it! We had a booking for 3 at 7pm...Upon arrival it is absolute chaos on the street outside (a busy corner) with vague disillusioned and annoying pedestrians ( most of then customers just left or about to enter) taking up all the foot path in all directions making it impossible to get to the front door of the restaurant! Not a good first impression!

Once inside, the chaotic and annoying atmosphere continued! There were people going in all directions in and out and back and forward, including customers leaving, customers arriving, staff trying to get in between them all...customers trying to get to and from the salad bar, squeezing past anyone in their way!!! No-one in control advising anyone where to go or which area to enter!!! or which area to "pay" - simply nothing!! total chaos - just a bunch of young staff all in crisis mode...running around doing their "task at hand" - no interaction with any customers to put their mind at rest or give them any guidance...the ones leaving were as confused as the ones arriving!!!

After standing there like idiots for what seems like forever...finally someone makes eye contact and you are asked " can i help you"...we are shown to our table and it's all "gun Ho" from then on...drinks orders...food orders...salad bar...hurry hurry!!ordered a bottle of wine and had 1.5 glasses before we left...and that was hurrying it along! the salad bar is very average...there is lots of it but taste wise a lot of it did not taste nice...and was a big pass!!! probably to be expected as it is "free" with your order...of anything of the main course list!!

Ok so the steak was good...it was very good...all 3 of us loved the steak!! cooked beautifully and perfectly and tasty! However - i will not return to this restaurant just for a nicely cooked steak...i have been there 3 times in the last 7 years and I am afraid to say - it is the same experience every time! i have given it may last chance - I cannot stand being in an atmosphere of total chaos and confusion no matter how nice the steak is...if you want a great steak and can put up with all the other negatives...go for it...if you are looking for a "dining experience" - forget it!!

P.S. one small saving grace - the young girl who served our table was enthusiastic and helpful!
but i could see plenty other young inexperienced staff just in survival mode!!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank ethelrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
402 reviews
193 restaurant reviews
common_n_restaurant_reviews_1bd8 250 helpful votes
“a real pub”
Reviewed March 8, 2013

Typical Australian take on the British pub. Excellent food, excellent beer selection (what could be more important at a pub???) Unlike most pubs, there is a decent selection of mains for vegetarians. We enjoyed the food and the atmosphere; pubby but not too noisy. Conveniently located near the center of town.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ggold113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
75 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Best priced steak in Launceston”
Reviewed March 2, 2013

Very busy spot - usually a good sign, and it was. Pleasant staff. Great steak for the husband, I had chicken which was delicious. Good to see the kitchen - means they have nothing to hide! Salads and warm vegies that are help yourself were fresh and delicious. Baked potato that came with meat was also lovely (not the dreadful pre-cooked and reheated) this was melt in your mouth and yummy. Good food at reasonable price.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lollipop888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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