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“Clock gonging all night drove us crazy!” 2 of 5 bubbles
Review of Quest Launceston

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Quest Launceston
Ranked #8 of 30 Hotels in Launceston
Certificate of Excellence
Sydney
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Clock gonging all night drove us crazy!”
2 of 5 bubbles Reviewed August 18, 2009

We chose Quest Launceston because it was newly renovated and had stayed and been happy at many other Quest properties. We were in Launceston for National All Schools Athletics Championships, so good sleep was rather essential to running well at this pinnacle of competition for primary school kids. WHAT A MISTAKE!!!!!!!!!!!!!!!! I still have nightmares from the historic clock tower (which we could actually see from our window on a high floor so we were obviously close) gonging on the hour EVERY HOUR ALL NIGHT LONG and gonging that recognisable tune EVERY QUARTER HOUR until midnight and starting again at 0700!!!! After 2 nights I was actually going insane from sleep depravation and couldn't function or answer simple questions in a reasonable time.
I woke up & slept in 10-20 min incriments in anticipation of the inevitable tolling of the bells. I knew all night long exactly what time it was because I could count the gongs. Needless to say that my daughter's performance was affected by the interrupted sleep and we changed hotels as soon as we could. We were offered another room but could still hear the bells tolling and gave up on this nice hotel.
Why, oh why, do they not double-glaze the windows??????????????? At the very least.

Stayed January 2009, traveled on business
Helpful?
3 Thank w_kids4running
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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724 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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  • English first
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English first
Sydney, Australia
Level Contributor
99 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed July 8, 2009

Stayed 1 night on business. Check in were helpful even though very busy and accommodated an early check in without fuss.

Room was of a high standard and clean. Well equipped for those wishing to prepare food in.

Located centrally within easy walking distance of most things you will probably want to see in Launceston. A couple of blocks to get to the gorge and to Boags.

Definitely recommend for a stay.

  • Stayed June 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Essexboy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed October 3, 2008

We stayed at the Quest for 7 nights in Sept 2008. For $Aus130 per night it was great value.
The appartments are new and spacious, consisting of a large bedroom with big wardrobe with plenty of hanging space. The bathroom is large and includes a clothes washer and dryer but as someone previously mentioned could do with some more shelf space for toilet bags etc.
The living/kitchen/dining area is a good size and contains all you need. Big refrigerator,electric stove,microwave and dishwasher. The only thing not supplied was a coffee plunger but these were available from reception. TV and stereo are included. Each unit has its own air conditioner which heats or cools the living area. There is also a heater in the bedroom.
Reception staff are friendly and helpfull with good local knowledge. The CBD location is convenient with shops and resturants nearby.
The only real problem is that Town Hall Clock that chimes the hour every hour!

  • Liked — New, clean, spacious
  • Disliked — Loud Town Hall clock
  • Stayed September 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelscan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 1, 2008

The quest in Launceston was better than we expected. We used wotif.com and got a great deal (about $110 i think). The unit was bigger than we thought, especially the bathroom.

Pro's to this place:
Decent sized bathroom
Huge bed (king i think)
large fridge/freezer and dishwasher
nice views
Right in the cbd

Cons to this place:
The free movies they advertise were the same 4 movies that were played CONSTANTLY for the 48 hours we were there. So very annoying.

If you are a light sleeper, there are bells that go off outside you window until 12am (a problem we had in Hobart as well). Ear plugs solve the problem.

Remember that the hotel is on the left hand side as you come down the street (just before the corner). If you miss it, its a one way street and takes a few minutes to find your way back.

We really appreciated the staff. They had information on hand to guide us to activities, although check that activities are running before you travel, especially in winter.

The parking was average. There is a 10 minute spot right in front of the building that helps when checking in. There is a parking garage across the road that is $4 per day. Its a hassle at night tho, as you have to get a token from the hotel to get anything from your car after 6pm.

Overall, we would stay there again. It gave us space to relax and explore the city.

  • Liked — Staff, facillities in room
  • Disliked — Foxtel, needs more pots for cooking
  • Stayed June 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Malaysia_2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 25, 2008

The rooms are very clean.
Everything we needed to cook was provided.
Our stay was very comfortable.
The hotel is easy to find and near the city centre.

  • Stayed January 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank kachanktiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Australia
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed April 23, 2008

We stayed at the Quest Launceston for five nights in late March.

The positives :

Jacki in Reception was very efficient and helpful.

Quest is situated in the CBD, and within walking distance to shops and restaurants, etc.

Lovely office/foyer in heritage building. Apartments lovely and spacious.

Comfortable beds/pillows.

Car park is across the street, $4.00 overnight from 5.30 p.m. - 10.00 a.m. Being in the CBD, I thought that was a pretty good rate and I think it was fairly reasonable during the day as well.

The negatives :

The loudest clock in the southern hemisphere (as we were told by one local) is situated right behind the Quest. It chimes every quarter of an hour, then chimes the hour, every hour. After approximately 11.00 p.m. it chimes the hour, every hour. We were in Launceston for a sporting event, and with 12 hour days, we had hoped that when we were back at the apartment, we could relax, have tea, then get a good night's sleep. At $190.00 per night for five nights, one would expect to. In other reviews dating back to December 2006, management stated that double glazed windows would be installed, however we were also being told this in March 2008.

Other reviewers also stated that they had traffic noise, we didn't have that, however on our last night (a Saturday) a nightclub close by had blaring music till all hours, as well as noisy patrons, so that noise as well as the loudest clock in the southern hemisphere, meant we got no sleep at all !!

The Quest have sent petitions to the local council asking them to have the clock switched off overnight, or to at least lower the volume. The council obviously does not think the clock is a problem, however the clock was in the CBD well before the Quest Apartments, so perhaps the owners 'should' have done their homework and ensured their apartments were soundproofed before they opened.

Bathroom - minor issues. The shelf in the bathrooms is tiny so there is nowhere to put your toiletry bag.

There was mould all round the base of our shower cubicle.

Stayed March 2008
Helpful?
2 Thank TCSSouthAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
239 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 bubbles Reviewed April 21, 2008

This is a newly refurbished building. The rooms are very clean and modern and the beds are very firm and comfortable. The only thing they forgot was to refit the windows. These are the original slide up and down windows which do not seal well. Thus the road noise is heard all night, unless you are at the back of the building. I would expect a better nights sleep for the price you pay.

Stayed April 2008
Helpful?
Thank aus_gregg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Launceston

Property: Quest Launceston
Address: 16 Paterson St, Launceston, Tasmania 7250, Australia
Location: Australia > Tasmania > Launceston
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Launceston
#5 Family Hotel in Launceston
#8 Luxury Hotel in Launceston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Launceston 4*
Number of rooms: 43
Official Description (provided by the hotel):
A magnificent restoration of the historic Murray Building houses Quest Launceston. Centrally located, the property is a short stroll from the Launceston City Shopping Mall, Restaurant Precinct, Tourist Information Centre, City Park and Convention Centre. Only minutes to the renowned Cataract Gorge, Boags Brewery & River Cruise Terminal.As part of Australias largest serviced apartment chain, Quest Apartments, Quest Launceston offers all the modern facilities you expect with space, comfort and style.Offering a flexible variety of studio, one, two and three bedroom apartments, Quest Launceston is the ideal choice for business, relocations, groups, families and leisure travellers. ... more   less 
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Also Known As:
Quest Hotel Launceston
Quest Launceston Tasmania

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