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“Fantastic service, loved the churros”
Review of Holy Guacamole

Holy Guacamole
Ranked #123 of 306 Restaurants in Launceston
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Breakfast, Reservations, Takeout
Description: Make every day a fiesta in our edgy, licensed but family friendly Fresh-Mex cafe set in the Quadrant Mall within the Launceston CBD.With 35 seats inside and an equivalent number to relax in the sun outside (with heaters during winter) our menu is fresh, fast and tasty!Our menus allow our amigos to build their perfect Burrito, Taco, Nachos or Ensalada with a 3 step process of Choose It, Fill it & Top It.Other dishes include favourites like our Machacha Chilli Cheese Fries or the Callajeros Wraps, or for the indulgent amigos amongst us you have to try the Chocolate Nachos or Banana Burritos!Also open Thursday and Friday nights for casual drinks and the standard menu.Order at the counter then take a seat, your fresh-mex will be brought to you.See you soon Amigos!
Sydney, Australia
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Fantastic service, loved the churros”
Reviewed April 29, 2013 via mobile

Turned up with husband and 2 kids as my daughter had a Mexican craving, less than 1/2 hr to closing, and nothing was too hard for the staff (whom I'm sure we held up). The meals hit the spot for the Mexican craving daughter but I would have gone for some extra spice (which I'm sure I could have ordered). Was impressed by the huge generous beef strips in the beef burrito. The margaritas were very good and the churros for dessert really hit my spot! A great fast dinner with excellent and friendly service.

Visited April 2013
Helpful?
Thank apbubs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolyAmigos, Manager at Holy Guacamole, responded to this review, May 16, 2013
Hola...

Thanks for the message and review. You're right you can order a bit of extra chilli sauce...maybe next time you're in Launceston. :-)

Muchos Gracias Amigos!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Food is bland”
Reviewed March 1, 2013

Have been here a couple of times now, first time was a few months ago and the food was pretty good (bf and I both had burritos). Been twice in the last couple of weeks, first time had the burritos again both were very bland. Cheesy fries were yummy. Went again today and tried the nachos which were again quite bland and didn't particularly enjoy them. Reasonably priced, good service and nice staff but the food isn't very tasty so probably won't go again.

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Helpful?
3 Thank JessCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolyAmigos, Manager at Holy Guacamole, responded to this review, March 18, 2013
Hi Jess,

We just noted your review and sorry to hear that you're unlikely to return (although great to hear you like the cheesy fries - with Machacha beef they are pretty nice too!). It was also nice that you enjoyed your first Burritos, but not good to hear that your last two visits you found them bland. Would you like to let us know more about what you really liked about the first burrito you had? This sounds like a consistency issue, so please remember that if you do ever visit us again (which we hope you might), that if it isn't up to scratch please let Dave or any of the team know on the day so they can pinpoint closer what may have been the cause.

In regard to the nachos, these come with guacamole, salsa and sour cream and jalapenos as a base then you have the choice to top it with extras such as beef, chicken, chilli con carne or fish/prawns and a series of extra toppings. Both the burritos and nachos are on our Choose it! Fill it! Top it! menu which means you start with the base and fill your own ingredients...was this explained within your service experience or could we have explained that better?

Muchos gracias for your feedback - it all helps.

- Holy crew
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Melbourne, Australia
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“disappointing”
Reviewed February 8, 2013

disappointing food :-( went there with a group of four but the quality of food was ordinary and would not recommend anyone to go there. Food was cold and bland lacked taste. Any mexican restaurant sells cold tortillas is a no go.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
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Helpful?
5 Thank Rosee3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolyAmigos, Manager at Holy Guacamole, responded to this review, February 15, 2013
Hi Rosee3000,

We'd like to know more about your experience if you're happy to provide us the time to do that. We generally receive great feedback and have been very busy, so it's important that we're able to pinpoint these negative experiences, know exactly what meals you had and see if has arrived to you not up to standard.

We'll contact you separately so we can get more details about your order and take this to a crew meeting.

Regards, Holy crew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
39 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“nice surprise”
Reviewed February 7, 2013

If I had known this was the sister business to spiky cactus I wouldnt have sat down. Glad I didnt know that at the time
great little city eatery while not cutting edge is tasty and fresh. unlike the cactus ingredients nice and fresh, tasty without being too salty. wine list is the same uninspired lazy mess as the cactus

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank billycoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolyAmigos, Manager at Holy Guacamole, responded to this review, February 15, 2013
Hi there BillyCoops,

Thanks for your feedback. We can see you're not a fan of Prickly Cactus and that's ok we understand it's not everyones cup of tea :-) We're glad to see you've noted the freshness of our food. Whilst the Prickly cactus food is also prepared fresh, Holy is specifically a FreshMex restaurant based on the Californian style menus..whereas Prickly is the Texan influenced "Tex-mex". We're working hard to clarify this in our menus and communications so we can clearly set expectations for our customers.

In regard to the wine list, we certainly accept your feedback and will be making some changes however it will be focused down with a smaller selection. Our wine list is small in both venues for a couple of reasons: the first is because as a cafe we're very rarely asked for wine as lunches are generally quick rather than long dining, and secondly because Mexico is generally a beer and tequila drinking country. In Mexico the average consumption of wine per person is around 2 glasses per year, hence the reason we don't have wine as a high priority (but obviously still pay attention to making sure the wines are what the majority of our customers would prefer).

Thanks for the chance to answer your review. As always the reviews keep our crew on their toes and we do take them seriously.

Muchos gracias - we hope to see you again.

Regards, Holy crew.
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Launceston, Australia
2 reviews
“Launceston Best New Restuarant”
Reviewed January 17, 2013

Great atmosphere, the decor is super cool. The staff were really happy and friendly despite being incredibly busy. Our meals were out in good time and were delicious.Can't wait to go back. Loved the taste plate.

  • Visited January 2013
    • Value
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Helpful?
Thank Krishna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolyAmigos, Manager at Holy Guacamole, responded to this review, February 15, 2013
Ola Krishna!

We really appreciate your feedback and support. We certainly have been very busy and it seems many people are enjoying our FreshMex menu. Glad you like the decor too, we love it (and the Day of the Dead mural is done by an artist who started his career in Launceston).

See you again soon hopefully.

Holy :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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