We spent three nights in this hotel on our recent trip to Tasmania. Our room, Suite Hawthorn, was on the 1st Floor and turned out to be a pleasant surprise. It was quite roomy, had a queen size bed plus a single bed, small fridge, and tea-making facilities.
The facility is an old mill that was quite successfully converted to a hotel. It is located within walking distance of the city centre. There is a tavern on the premises that seems to be a favourite with the locals as well as with visitors. As our room was located right above it, we got some of the negative aspect of its popularity - noise. There is free parking is on the premises.
The service was a bit of hit and miss. The front desk employee that checked us in was pleasant and helpful. Our check out, however, was less pleasant as the employee was quite curt with us. She would definitely benefit from some additional hospitality training.
No help was offered / provided with our luggage, and the room wasn't vacuumed during our stay. Unfortunately, not having the room vacuumed during a stay of more than one night seems to be standard procedure in all Australian hotels we stayed at during our trip. Also, there was no Internet access available at the hotel.
In spite of the shortcomings, we would recommend this facility.
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- Also Known As:
- Leisure Inn Penny Royal Hotel And Apartments
- Leisure Hotel Launceston
- Leisure Hotel Penny Royal
- Launceston Penny Royal
- Leisure Inn Penny Royal Hotel & Apartments Launceston, Tasmania