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“Room Standard Leaves a lot to be desired”

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Hotel Grand Chancellor Launceston
Ranked #12 of 30 Hotels in Launceston
Hobart, Australia
1 review
“Room Standard Leaves a lot to be desired”
Reviewed December 27, 2010

Cleanliness of room left a lot to be desired , there was toilet paper that had been wet and stuck to the smoke alarm by a previous occupant clearly visable as we entered the room., there was also cigarette ash left between the bedside table and the bed so obviously vaccuming of the room was not at all thorough, huge big cob wed on the pelmet of the curtains and the room overall appeared shabby and poorly cleaned and maintained, beds were ok but pillows most uncomfortable, i have stayed at this venue previously and have not been disappointed but this time was very very ordinary to say the least, to the point where i would make it the last option if i had to stay in launceston again

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Blossom162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Melbourne
Level 6 Contributor
243 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed December 22, 2010

Close to cbd with full services. No noise and close to lots of restaurant

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aus_gregg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 21, 2010

Terrible stay in what is supposed to be an upmarket hotel. The day we arrived, Launceston was blisteringly hot, and so was the room. The "air conditioning" was an evaporative cooler, and failed to reduce the room temperature less than 26 degrees. The fan in the bathroom did not work. The broadband did not work. There was no DVD player with the television. Despite leaving feedback, the hotel staff failed to make an attempt at fixing our problems. There was only one staff member with any semblance of customer service skills, the rest were sullen and disinterested.

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shmfunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Launceston hotels

Melbourne, Australia
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 21, 2010

stayed 2 nights. paid $135 p/n. rooms are a little tired, but for the price it was fine.
easy walking distance to caffees and eateries.
service was friendly.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BKVIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 6 Contributor
297 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed November 21, 2010

From the outside the hotel is beautiful and the room was fine. It seemed to us that management was not strong, because lots of details didn't work. Some of the paint is peeling, the elevators need servicing, and the restaurant service was very slow (half an hour for a cup of coffee although they weren't busy). The location is alright, but the immediate neighbourhood is a bit seedy.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank niemand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 7, 2010

It is a very good hotel compared to the price that we paid.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leo218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 4 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 29, 2010

I stayed here overnight on business in a superior King room. While the room was comfortable enough, the decor was certainly tired and in need of update. The bedspread didn't even match the rest of the room decor. The bathroom was quite small and poky. There were issues with the TV with the free to air channels being out of action for some hours. The room service menu was quite limited and expensive. I would probably stay here again but would look at other motels first.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babybeatlebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Chancellor Launceston

Property: Hotel Grand Chancellor Launceston
Address: 29 Cameron St, Launceston, Tasmania 7250, Australia
Phone Number:
Location: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Launceston
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Grand Chancellor Launceston 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
Hotel Grand Chancellor Launceston, the city's premier 4 1/2 star hotel, offers superior accommodation, superb Tasmanian cuisine and extensive conference facilities in the centre of the northern capital of Tasmania. Catering for the discerning corporate and leisure traveller, Hotel Grand Chancellor Launceston is only a short stroll from the main central business district, shopping malls and Aurora Sports Stadium. Features include: 165 Hotel Rooms, Executive Club Lounge, 8 Convention Rooms & Restaurant & Bar. ... more   less 
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Also Known As:
Hotel Grand Chancellor Launceston Tasmania

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