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“good quality family stopover”

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Hotel Grand Chancellor Launceston
Ranked #11 of 30 Hotels in Launceston
Reviewed January 5, 2012

One of the cheapest places to stay with children in Launceston in the centre of town as long as the kids don't mind sharing a double bed and you don't mind all being in the same room. Close to center of city, nice views, clean quiet rooms, pleasant staff and a quality hotel. Fairly close to the public pool which is heated and enclosed and to the city park. I've never eaten in the restaurant as there are good bakeries and resaturants close by. Some people have commented on the parking ( you have to pay for an outside insecure park but our car has always been fine).

  • Stayed: July 2011, traveled with family
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Thank youngkidsinfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,619 - 1,625 of 1,732 reviews

Reviewed January 3, 2012

We traveled to Tasmania during the Christmas period and stayed 2 nights in Hotel Grand Chancellor Launceston. The location of the hotel was great. Just 50 meters away from the beautiful city park and walking distance to everything. The exterior of the hotel was impressive and full of historical taste. The staff in the front desk were also nice and willing to help.

Unfortunately, that's the end of my positive comment. The hotel definitely need some renovation. The door of elevators always open before even reach the floor and sometimes they just didn't work properly. The room was big but the interior looks 'tired'. There's rust on the frame that hanging the iron and crack on the windowsill. The lights in the room were a bit too dark as well.

Another negative comment come from the quality of housekeeping. There were spider web (and dead spiders) on the window, and dirty mark on the bin. The bed hasn't been done to the standard that you'll expect to see in a 4.5 star hotel. The hair dryer hasn't been put back to its original place after I used it in the morning -- it's left in the bathroom with the plug still in the socket.

In terms of sleeping quality, unlike most of hotels which provide 2 pillows per person so that they can choose their own comfortable height, there's only one pillow per person here which was far to high for me. I had no choice but end with using the spare blanket as a pillow.

In short, all of these might be acceptable if Hotel Grand Chancellor Launceston is a 3~3.5 star hotel. But 4.5 star? Sorry, I don't think so.

  • Stayed: December 2011, traveled as a couple
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4  Thank bruce l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2012

This hotel is in a fantastic position in the city which is walking distance to heaps of city restaurants, as well as Seaport. We had the standard rooms which were very inexpensive, and I think were pretty good value for money. As we were only staying two nights, we also went for the green option, where you pay slightly less for the room and it isn't serviced.

The standard rooms are pretty old and tired and well overdue for a makeover. The beds were not particularly comfortable and power points were hard to find. The bathroom was huge though, and with a lovely big bath. If your budget is not too tight I would suggest upgrading to the newer renovated rooms.

We were very unimpressed with the restaurant when we went there for lunch. The food took forever to arrive, and when we asked the waitress how long it would be, she said it was taking a while as "everyone arrived at once". Given that there were only 3 other tables occupied - each with 2 people who already had their meals - we were a little bemused by this explanation. When the food finally did arrive it was pretty ordinary - very small portions for the price, and the pastry on the tart was so hard and dry you could barely even cut it with a knife.

I would stay here again, but only for a short trip and if I couldn't afford anything better.

Room Tip: Go for the newer renovated rooms if you can afford it.
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  • Stayed: December 2011, traveled with family
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1  Thank Meredith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2011

We are in Launceston on Christmas eve and Christmas Day. We thought there probably will not have anything open in town so we stayed at this hotel. The hotel had an excellent breakfast bar for $28 (Australian) per person. It was a little expensive but the food was great. We were thankful that we stayed here during the holiday. The location was right in town so we were still able to shop for a few hours on Christmas eve.

  • Stayed: December 2011, traveled with family
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Thank Mei Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2011

I enjoy staying at the hotel, room are comfortable..Breakfast is typical hotel fare, they do make a great omelette..

Dinner is another matter....And seriously is a major weakness... The Service we experienced this evening was an absolute embarassment... No coordination, we were asked if we wanted dessert 3 times... first time was when one main course was sitting on the table whilst we waited for two more to arrive? (which was 5 minutes later)..
we had to ask the waiter to clear our table of empty beer bottles because the table had become cluttered...we did eventually order dessert and it arrived 25 minutes later..I was becoming seriously aggitated...don't do this restaurant it is seriously disapointing...

  • Stayed: December 2011
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1  Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2011

We stayed at the Hotel Grand Chancellor in April, and found it to be everything it said it was. The rooms were comfortable, the staff very helpful and pleasant, and the location - fantastic!

  • Stayed: April 2011, traveled with friends
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Thank uandtrademe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2011

We had a king room with a view over the roof.We were only going to sleep there so it did not matter. Large room, well designed layout. Bathroom was a bit small. It was clean and had every amenity that one would need. The location is very convenient to nip out the back door and into the shopping centre or a few doors away is citypark.

Room Tip: Although in the city centre, it is a quiet city and any room would be fine. A front room would give...
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  • Stayed: November 2011, traveled with friends
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Thank jetaway08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Chancellor Launceston

Address: 29 Cameron St, Launceston, Tasmania 7250, Australia
Phone Number:
Location: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Launceston
Price Range: $101 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Chancellor Launceston 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
Hotel Grand Chancellor Launceston, the city's premier 4 1/2 star hotel, offers superior accommodation, superb Tasmanian cuisine and extensive conference facilities in the centre of the northern capital of Tasmania. Catering for the discerning corporate and leisure traveller, Hotel Grand Chancellor Launceston is only a short stroll from the main central business district, shopping malls and Aurora Sports Stadium. Features include: 165 Hotel Rooms, Executive Club Lounge, 8 Convention Rooms & Restaurant & Bar. ... more   less 
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Also Known As:
Hotel Grand Chancellor Launceston Tasmania

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