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“TICKS THE BOXES”
Review of Balmoral on York

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Balmoral on York
Ranked #5 of 30 Hotels in Launceston
Certificate of Excellence
Reviewed February 17, 2014

I liked the Balmoral so much I stayed there again. The staff are especially friendly, professional and helpful. Rooms are large, upgraded with comfy beds, Foxtel and NBN fee wifi. I really enjoyed the promo breakfasts [scrambled eggs are great], and had dinner twice as well. Oly half a block from the city centre. I would not stay anywhere else in Launceston.

Room Tip: In the front looking over town. First floor have balconies
  • Stayed: February 2014, traveled solo
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Thank Ross11-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 17, 2014

This establishment is run by Trevor and his wonderful team. Located along York Street, it is just a mere 5 minutes to walk down to the main shopping area (Brisbane St). Parking is available at the hotel. The breakfast, which is optional, is good and if the weather permits, you can sit on the balcony and enjoy the day. We had dinner one of the nights we were there and the quality of food is really good considering the pricing was very affordable.

Okay, the room that we got was facing the city, had a double bed and a single bed in a sort-of-a annex room. Now, we were in Launceston during a heat wave in January. It hit 40 degrees Celcius (!!!!) when it really should have been at about 20 degrees that time of the year. On the first night, we realized the air conditioning couldn't keep the room cool due to the heat. It was only the two of us on the trip, I can imagine it getting even warmer for a third person in the annex room. However, on the second night, temperatures did drop down a wee bit and was a lot more comfortable. Like i said, this was a freak weather thing. Otherwise, the room temperature should not be an issue.

So, moving on from the hardware to the software. We arrived before the official check-in time and Trevor gave us the only room that was available instead of making us leave our bags there. We really appreciated it because we could have really done with a wash up after our drive from Bicheno. Trevor also gave recommendations on where to go and how to get about it. Made us feel at home.

I wouldn't hesitate to return if I were to drop by this part of the world again.

Room Tip: Rooms at the front face the main road but traffic is very light. Rooms at the back face the car park...
  • Stayed: February 2014, traveled as a couple
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1  Thank deekay744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

Congratulations to Trevor and his wonderful staff, they really do a great job. Good location, large room size all the amenities but really pleasant people, thanks for a great weekend. Adequate parking at the rear. breakfast included is a bonus and multiple sports channels. Free WIFI all hotels should offer this!!

Room Tip: Back side rooms maybe a little quieter but no big deal.
  • Stayed: February 2014, traveled with friends
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Thank ozzicol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

There are many elements to running a good hotel and the folks in charge here are doing All of them right. The room was good, the bed comfortable, and the staff extremely helpful. Breakfast was include, and the free internet was fast. I will choose here again.

  • Stayed: February 2014, traveled as a couple
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2  Thank SVPromise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

After staying for a week I think I now know how this hotel is so good in so many ways .... Trevor is a triplet! Everywhere you look Trevor is there ensuring standards are high and you are happy.
There must be at least three of him. Read the previous reviews, everything is excellent, I doubt you will find a better hotel in Tasmania.

  • Stayed: January 2014, traveled as a couple
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2  Thank alisonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

Haven't experienced customer service like this for years. Trevor, owner/manager on the front desk, was energetic and went out of his way to assist us in every aspect of our stay, from early check-in to excellent breakfast the following morning.
Great room that was quiet with comfortable bed and good bathroom. We wanted for nothing.

Room Tip: We were on the 4th floor facing the carpark at the back of the hotel and it was very quiet.
  • Stayed: January 2014, traveled as a couple
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2  Thank Tanya9992014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2014

We stayed at the hotel for two nights on 29 and 30 November 2013. Originally, we booked another night for 28 Nov but cancelled it via Hotels.com prior to the penalty date. However, the hotel charged us for 28 Nov anyway. We only found out when we received the credit card bill. We clarified with Hotels.com, Hotels.com called Balmoral on York and we also emailed the hotel operator. Till today, the hotel has not responded with a refund. There is no reason for the hotel to charge us for the extra night even though the operator claimed that they received instruction from the booking agency to do so while on the contrary I have the confirmation email from Hotels.com to show that cancellation was done before penalty date. We did stay at the hotel and was actually pleased with our stay. But now we are really disappointed. Even if there was a miscommunication between the booking agency and the hotel, the operator is not sincere in wanting to rectify the mistake that's of no fault of the customer, especially one that's from another country. Thus, please beware if you are making a booking using your credit card.

Stayed: November 2013, traveled with family
2  Thank limkopi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Balmoral on York

Address: 19 York St, Launceston, Tasmania 7250, Australia
Phone Number:
Location: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Launceston
#3 Best Value Hotel in Launceston
#4 Romantic Hotel in Launceston
#5 Luxury Hotel in Launceston
#6 Business Hotel in Launceston
Price Range: $83 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balmoral on York 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Balmoral On York Hotel Launceston
Best Western Launceston
Comfort Inn Launceston
Best Western Hotel Launceston
Launceston Comfort Inn
Balmoral On York Launceston, Tasmania

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