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“Comfortable rooms”

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Clarion Hotel City Park Grand
Ranked #1 of 30 Hotels in Launceston
Certificate of Excellence
Australia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Comfortable rooms”
Reviewed February 26, 2013

A historic hotel located close to tourist attractions, restaurants and the city mall. Parking is free. We walked to all local tourist attractions including Cataract Gorge. The room was compact and exceptionally clean; the fully equipped bathroom wonderful. Beds and pillows were very comfortable and there was no traffic noise. The room contained an iron and ironing board and access to a washing service. The staff were informative, efficient and friendly. Unfortunately, we could not open our window and therefore were required to use the air conditioning at night. The only negative was a lack of wi-fi; the old desktop computer downstairs was slow and not private. We would not hesitate to recommend this hotel to friends and family.

Room Tip: As there is no elevator, there may be some persons better suited to rooms on the first floor. Rear f...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SChesterAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
    307
    189
    34
    10
    7
See reviews for
76
304
19
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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  • French first
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English first
bethesda md
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 24, 2013

I agree with all reviews. This is a very good hotel. An issue was the lack of wifi. For people on vacation breakfast was too expensive.
regardless, the rooms are good sized, with everything being very clean and the staff responsive and very pleasant.
The location is fine and parking is free.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roy26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 12, 2013

We stayed in a Deluxe room for 2 nights in Feburary. The room was nicely set up, the bed was huge and very comfortable! The bathroom was nice and clean and very well equipped with everything you might need! The Hotel itself was a beautiful heritage building, nicely decorated resturant and resting areas! It is very relaxing once you walked in there! The staff were very friendly and helpful! Free parking as well. Great location, right next to City Park. Its one of the best places we stayed in!! Highly recommend it!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChoHan_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 5, 2013

We stayed in one of their 2 bedroom units for a couple of nights as we were travelling with our teenage son. The rooms were massive and the beds extremely comfortable. The hotel is on the fringe of the CBD but only about 5 mins walk to the main shopping area and a couple of mins from the Boags brewery (if you are a beer lover). The only downside was that, due to the age of the building, there were no lifts so we had to carry out luggage up 2 very steep flights of stairs - this could be a problem if you are not young and fit.

Room Tip: 2-bedroom rooms are great for families. If you are not able to cope with stairs let them know when b...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesk67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 2, 2013

Stayed twice in the month of January : pre and post "The Bay of Fires" walk. I choose it due to wanting an authentic, heritage building atmosphere and something relatively close to our pick up point. The hotel was a classic, heritage hotel and quite lovely. I think this style of hotel is not suitable for everyone as we had to carry out suitcase up two flights of narrow stairs. The room was nice - adequate ; however not memorable. Our second stay, we were placed in another building called "The Stables', these rooms were of a much higher spec (I am not sure if we were upgraded as we were not told and too tired after our walk to ask!) and quite roomy and would be a better option, if you were staying more than one night. The Stable rooms were very generous in size and had well fitted out rooms, with all that you needed. A better option if you wanted to avoid the steep narrow stairs. Good sleep and would recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawn66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 29, 2013 via mobile

This is a very clean and comfortable hotel in a great location for Launceston's sights. We could walk to restaurants for dinner, to the pretty City Park, the great Harvest Markets on Saturday morning and the Design Tasmania Centre. We also enjoyed a walk along the river down to the Cataract George. We didn't eat at the hotel - but really appreciated the complimentary coffee and biscuits in the lounge.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank April J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albury
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 28, 2013

When I rang the Clarion and asked for a "quiet room" (after seeing other comments that the hotel could be noisy) I was told by the receptionist that this was not a problem. What she did not tell me was that there was a street festival taking place directly outside the hotel for two of the three nights we were staying. When we returned to the hotel on the Friday night, the bass had been cranked up to the extent that the windows in our room were vibrating. When I rang reception, we were assured that the music would stop very soon and that we did not need to worry since the festival was finishing earlier the following night. However, the music did not stop and eventually my partner went down to talk to the manager. He was told that all the staff were going home (there was no one on the premises over night) and that we could leave if we wanted to. He was quite unsympathetic and said that he did not think that the noise was too bad (although he refused to come over to our room to experience it first hand). At this stage some of the people attending the festival seemed a bit worse for wear and one of them appeared to be either urinating or vomiting in the hotel carpark. We decided to leave and go to another hotel. We later learned that the festival continued much later the following night and so we were confident that we had made the right decision.

I feel that we should have been told that there was a street festival taking place directly outside the hotel for two of the three nights that we intended to stay at the time of booking. It was also very annoying that the manager would not acknowledge that the music from the festival was impacting on guests staying in the stables at the back of the hotel adjacent to the street where the festival was taking place. It was also concerning that there were no members of the hotel staff on duty overnight in the event of trouble (which could well have occurred given the inebriated condition of some of the festival goers).

In all honesty, I would not recommend this hotel!!! We went to Launceston for our wedding anniversary and,although our experience of Launceston improved significantly after moving to the Grand Chancellor hotel, this was not a good way to start the weekend!!!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lolawigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cityparkgrand, Manager at Clarion Hotel City Park Grand, responded to this review, February 6, 2013
We are sorry you were inconvenienced when staying at our property during your stay in Launceston. We did consider the Stable room you were allocated to be far away from the street and the music finishing at 10.30pm sharp to have not impacted too much on your stay, it is unfortunate this was not the case. Our records of your initial complaint were to an after hours receptionist who advised you the finish time of the music and also this was a two day festival and if you were not happy you could make other arrangements and there would be no accommodation charge. It was not until 10.20pm that you rang on your phone and Management answered, again management apologised for your inconvenience when you advised you were departing the property and asked where to leave the key card. The phones are manned 24 hours, and a presence on the property is only five minutes away. The festival also had security monitoring at the entrance to the property during the fesitval, and we are happy to report there were no problems and indeed no other complaints from our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel City Park Grand

Property: Clarion Hotel City Park Grand
Address: 22 Tamar St, Launceston, Tasmania 7250, Australia (Formerly City Park Grand Hotel)
Phone Number:
Location: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#1 Business Hotel in Launceston
#1 Luxury Hotel in Launceston
#2 Romantic Hotel in Launceston
#6 Family Hotel in Launceston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel City Park Grand 4*
Number of rooms: 32
Official Description (provided by the hotel):
Clarion Hotel City Park Grand offers boutique accommodation in downtown Launceston. Located next to City Park, it is 10 minutes walk to Queen Victoria Museum and Art Gallery.All spacious rooms at Clarion City Park Launceston feature en suite bathroom, air conditioning and flat-screen cable TV. Some rooms also have balcony, microwave and whirlpool bathtub.Facilities include a guest laundry, free high-speed Wireless internet access and free car parking. Guests can enjoy free coffee and weekday newspapers.Larceny's Bar and Restaurant features local produce and a large wine selection. Room service is also available.Clarion Hotel City Park Grand is in the heart of the entertainment, museums and shopping districts of central Launceston. Boag’s Brewery is a 2-minute walk. Aurora Stadium is 750 metres away. ... more   less 
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Also Known As:
City Park Grand Launceston
Clarion Hotel City Park Grand Launceston, Tasmania

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