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Reviews (1,832)
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All reviewsconverted hospitalking studiolaunceston general hospitalmodern hotelroom servicefree wifismall kitchenettefresh airbusiness triphotel restaurantcity centrecomfortable bedreception staffgood sizegreat roomconvenient locationan easy walk
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303 - 308 of 1,832 reviews
Reviewed September 18, 2017

Add on costs are disappointing for wi-fi and credit card surcharges, but overall good value.
Room decor was a bit cold
Room size excellent, and bathroom a good size.
Room position facing rear of hotel was disappointing for what was advertised as executive.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DeanoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager287, General Manager at Mantra Charles Hotel, responded to this reviewResponded September 19, 2017

Dear DeanoSydney,

Thank-you for taking the time to share your feedback with us,

I empathise if not all areas of your stay met expectations.

Please note WIFI is free for any guest who books direct and elects to sign up to our complimentary loyalty program, Mantra Plus. This can be completed at any Mantra reception desk or online.

I apologise if you found your Executive Studio location to be undesirable. This room type is located in other areas of the hotel and room move options can be sought out from our friendly reception team.

We hope to welcome you back again in the near future.

Kind Regards,

Paul Seaman
Genera Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2017

My recent stay was pleasant. room was clean and when I requested a microwave, it was promptly attended to. The service was great and the concierge provided information which assisted me. Would be happy to recommend my colleagues stay with Mantra.

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank edmundyewchiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager287, General Manager at Mantra Charles Hotel, responded to this reviewResponded September 19, 2017

Dear Edmundyewchiant,

Great all round review.

Nice to read that all of your added requests were promptly fulfilled.

I appreciate your positive sentiment and recommendation.

We hope to welcome you back again in the near future.

Paul Seaman
General Manager

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Reviewed September 17, 2017 via mobile

Recently stayed one night at Mantra Charles hotel and were blown away by the hospitality of the staff here.
We were here to celebrate my friends 21st birthday and upon check in got offered complimentary chamomile tea.
When we went up to our room we were greeted by a cake made from towels which made us laugh. Such a sweet little gesture. Not long after that one staff member was knocking at our door with a complimentary card, bottle of bubbles and local Tasmanian chocolates for my friends birthday.
These little things make you feel most welcome.

Thankyou

Stayed: September 2017, traveled with friends
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager287, General Manager at Mantra Charles Hotel, responded to this reviewResponded September 19, 2017

Dear Sarah H,

Thank-you for taking the time to share your feedback with us,

Amazing feedback, and glad you enjoyed the birthday service touches!

We trust your friends 21st birthday celebrations were eventful and you enjoyed the time spent with loved ones.

I’ll be sure to pass on your feedback to the staff.

We hope to welcome you back again in the near future.

Paul Seaman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017

Very comfortable stay. Staff are welcoming, which is perfect when visiting for the first time. We had no hassles with parking arriving on the Saturday afternoon and did not need to move our car early on the Sunday as there are not parking attendants around. The bed was comfortable and everything was very clean. It was a quiet nights stay even though the hospital is across the road we didn't hear any traffic or noise. I stayed with my husband and my parents and we all slept well. There is an amazing cafe across the road for breakfast in the morning. The only thing to point out is the blind design in the room is terrible. You are woken up early as the light comes in, this really is the only negative thing about our stay.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 671maryannef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager287, General Manager at Mantra Charles Hotel, responded to this reviewResponded September 19, 2017

Dear 671maryannef,

Thank-you for taking the time to share your feedback with us,

Rest assured our management team are working to improve the blackout options within our guest rooms.

Great to read that your family stay was positive, and everyone was well rested & relaxed.

We hope to welcome you back again in the near future.

Kind Regards,

Paul Seaman
General Manager

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Reviewed September 17, 2017

We only had one night at the hotel. The facility very comfortable and clean, plus all the staff who assisted us very service focused and friendly. The location of the hotel made it easy for us to visit points of interest and restaurants.

  • Stayed: September 2017, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank franktG1771EJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager287, General Manager at Mantra Charles Hotel, responded to this reviewResponded September 19, 2017

Dear frankG1771EJ,



Great short, sharp and positive review.



Nice to read that you found our hotel to be very comfortable, clean, and service focussed.



Glad you got a chance also to enjoy the close by restaurants and local attractions.



We hope to welcome you back again in the near future.

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