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“Delicious!”
5 of 5 bubbles Review of Burger Got Soul

Burger Got Soul
Ranked #35 of 304 Restaurants in Launceston
Certificate of Excellence
Cuisines: American, Australian, Fast Food
More restaurant details
Restaurant details
Good for: Kids, Families with children, Dining on a budget
Dining options: Dinner, Late Night, Brunch, Lunch, Free Wifi, Highchairs Available, Outdoor Seating, Seating, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Delicious!”
5 of 5 bubbles Reviewed January 31, 2014 via mobile

Haven't had my burger fix since the changes on the menu and all I can say is delicious!
My partner and I tried the salmon and a wagyu burger!
More options with the same amazing quality and great service..
Keep up the great work guys and girls !!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Smileforamoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Visitor rating
    128
    94
    39
    13
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Launceston, Australia
2 reviews
“Great food but average service! ”
3 of 5 bubbles Reviewed January 22, 2014 via mobile

We have been to Burger Got Soul a few times now and each time the food has been amazing! The only let let down is that we have had to wait anywhere between 50 minutes to an hour and a half for our food every time. The staff seem to slowly attend to orders and don't apologise when you have had to wait so long! Just a little 'sorry for the wait there' would be nice.

Helpful?
Thank CatieLou92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Not worth the wait!”
2 of 5 bubbles Reviewed January 18, 2014 via mobile

As with other reviews we loved the burgers but were disappointed with the slow service and particularly with what appears to be deliberate misinformation about how long the wait will be. We rang our order through, quite late one evening, but were assured there was no trouble and to collect the 6 burgers in 35 mins. It was late, the family was hungry, but we decided to wait as the food is much better than the drive through alternatives! We arrived at the allotted time to be told there was still a wait for another 5-10 minutes. There were only 2 tables with customers in the restaurant with a total of 9 people. One group (3) was already eating and the second started to receive their food not long after we arrived. We waited another 10 minutes and went back in. Still no food. 30 minutes after we were told our food would be ready, we received our order; 65 minutes after we ordered. I could have gone to the supermarket, bought ingredients, and made our own in that time!

Nice burgers - yes. Worth the wait? I don't think so.

My advice Burger Got Soul? Don't mislead your customers to keep the sale. Tell them the truth so they can choose to go ahead with the order or not. Takeaways are meant to be convenient; waiting for 30 mins after we were told the food was going to be ready for collection was NOT helpful! Never again.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BAMZAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
59 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Yummy burgers but prepare to wait for them.....”
4 of 5 bubbles Reviewed January 12, 2014

Yummy burgers that had generous fillings but prepare to wait for them. We arrived to get take-away on a Thursday night and were informed the wait would for our food would be at least 45 minutes. Hardly fast food! We weren't in a rush luckily but seems a long time to wait for burgers. Hot chips were also delicious.

Visited January 2014
Helpful?
Thank Travelbuddy010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Best ever!”
5 of 5 bubbles Reviewed January 10, 2014

Best chips in the state! Burgers are huge, fresh and juicy and the staff are friendly and very tolerant of our loud group :P

Visited January 2014
Helpful?
Thank Hayley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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