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“Decent food and plenty of it. Not a great atmosphere”
Review of Europa at the Bay

Europa at the Bay
Ranked #14 of 162 Restaurants in Glenelg
Certificate of Excellence
Price range: $20 - $25
Cuisines: Italian, Cafe, European, Australian
More restaurant details
Restaurant details
Good for: Business meetings, Large groups, Families with children
Dining options: Lunch, Late Night, Brunch, Breakfast, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Yorkshire
Level Contributor
213 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
“Decent food and plenty of it. Not a great atmosphere”
Reviewed December 13, 2013

Ate dinner at the Europa. We went for pizza and salad. The portions were more than adequate, but the quality was there.
Service was efficient rather than friendly. The place did not have a great atmosphere and the behaviour of the party at the next table did little to enhance it.
Prices were a little on the high side, but were not ridiculous.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank EnochOllier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody L, Manager at Europa at the Bay, responded to this review, January 11, 2014
Dear customer, thank you for taking the time to provide feedback!

We're glad that you enjoyed the food experience you had while dining at Europa. We always try to give our customers the best value for their money - who wants to pay good money for a tiny portion on a plate?

Unfortunately there's not too much we can do with other patrons perhaps being a little noisy at times - we strive to do our very best to make everyone feel welcome and comfortable at Europa. The next time you visit, please do not hesitate to ensure that your needs are met by our staff - we are more than happy to do our best in terms of creating a great dining experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hamilton, New Zealand
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice”
Reviewed December 9, 2013

Good little eating place with friendly staff and good value for $. You could sit outside and enjoy a beer with the meal.

Visited November 2013
Helpful?
Thank Briefstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody L, Manager at Europa at the Bay, responded to this review, January 11, 2014
Dear customer, thank you for taking the time to provide feedback!

We're glad that you enjoyed your experience at Europa! We always ensure that the staff we have are friendly, professional, and efficient workers. We ensure that both our customers and staff members are happy - why waste time being unhappy?
Perhaps you should try one of our imported beers next time you visit - we pour ice-cold beer straight from the tap on our portable cocktail/bar station outside!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lennox Head, Australia
Level Contributor
518 reviews
224 restaurant reviews
common_n_restaurant_reviews_1bd8 188 helpful votes
“Great coffee, great staff and a place to sit and watch the world go by.”
Reviewed December 6, 2013

With time to kill on a wet sunday my wife and I decided a coffee was needed. Good call. The coffee we had was top class and served by a very friendly and efficient waiter.
Sitting under shelter on the footpath was a great place to sit with a real buzzy atmosphere and just watch the world go by.
Well worth another visit.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank Schlepper1939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody L, Manager at Europa at the Bay, responded to this review, January 11, 2014
Dear customer, thank you for taking the time to provide feedback!

We're really glad that you decided to drop into our restaurant for a coffee! We love to make great coffee for great customers - no matter how relaxed or fussy our patrons are about their coffee, we always ensure that the standard never changes and every customer gets the same great caffeine boost!
Our outside area really is set up to encourage a relaxed, welcoming environment where you are able to sit down, tucked away from the hustle and bustle of the main street and just enjoy yourself.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Coffee good, food is standard”
Reviewed November 10, 2013

We come here every weekend, sometimes both days and have coffee. The staff really make this place, most of them are really friendly and helpful and know your name. We keep coming back for this reason. They also have very good coffee. Not quite as good as Grind It or Pure but very nice. Occasionally we eat breakfast here as well and the food is pretty good, if a little expensive for what it is. I wouldn't rave about it and the menu never changes but it is fairly consistent. We have had poached eggs come out hard boiled a couple of times but there is never an issue in getting them re-done.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank travelmoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody L, Manager at Europa at the Bay, responded to this review, January 11, 2014
Dear customer, thank you for taking the time to provide feedback!

We have a huge amount of pride backing our coffee quality here at Europa - all of our baristas go through intensive training to ensure that our coffee standard never changes or dips lower. We always try to remember returning customers - it's part of what keeps so many regular customers returning. We support the friendly, relaxing atmosphere of being surrounded by friends and family, and are always happy to stop and have a quick chat with you.

Perhaps you could try our Crispelle con Spinachi crepes next time? The napoletana sauce really compliments the dish!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“I got very sick. Do not eat the oysters.”
Reviewed November 9, 2013

Got the oysters felt very very sick. Both ends. When I called the manager he told me that it could not be resolved over the phone that I had to come in the store to sort it out. I live 1 hour away. He also said that I must have had a reaction to the oysters. They were off. Food was very tasteless service was average. I will never go back to Europa again. Management is hopeless and could not resolve my issues. Do not go to this restaurant there are heaps better restaurants at the bay. Give it a definite miss.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Joeade1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody L, Manager at Europa at the Bay, responded to this review, January 11, 2014
Dear customer, thank you for taking the time to provide feedback!

We're sorry to hear about your negative dining experience here. The reason we suggested that it may be a reaction to the oysters is that we've always had the same standard with our oysters and cooking ingredients - the freshest, highest quality available to us. With 10 years of great food quality behind us, you are certainly the first and only customer with food poisoning from our kitchen. It's safe to say that we would have been shut down, had our food quality been sub-par - instead, we're one of the highest rated restaurants at Glenelg.

With regards to the refund, we were more than happy to sort it out for you in the most logical way possible. Unfortunately with telephone-based refunds, the majority of restaurants worldwide have policies against it, us included. There are many issues surrounding this, such as identity verification and theft. It's a shame that you live so far away - we would have been more than happy to give you an on-the-spot refund for your dining experience.

Hopefully you would be willing to try our food once again, as we're completely certain our food standards are of the highest, and perhaps it was an unlucky incident for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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