We arrived on the 11th November to be told we had no booking, even though I had booked in August and had paid in full before arriving.
We were treated very poorly and eventually they gave us a 2 bedroom aparment for 1 night only (we had a 7 night booking), the following morning we were told to leave and search for other accomodation, which we refused to do.
They were less than helpful, and when we finally met the Manager, he was as poor as his staff, and appeared unable to resolve the problem.
We were finally given as we had booked a 1 bedroom apartment, but do not be led by the internet sight, the bedroom is within a glorified cupboard, not very clean and was never serviced during our stay. All I can say if you must stay here check before you arrive that they have your booking.More