We arrived at the hotel after a long drive so did not take a lot of notice of the bathroom. The following day we noticed the grout around the bath was black with mould. We complained and the staff were just so helpful. They moved us to another suite of rooms without any increase in cost. We didn't eat in the hotel so cannot comment on the food but the rooms were made up each day and they actually kept to their environmental statement of not changing the towels if you didn't want them to, a very rare occurrence in other hotels.
The parking was expensive but i think that is cities around the world. All in all a good hotel but even in our new bathroom the same mould was appearing so they really do have to look at the cleaning of baths and showers.
- Official Description (provided by the hotel):
- The sensational ocean views and resort facilities of Oaks Plaza Pier, make this property an ideal choice for corporate and leisure travellers seeking fabulous Glenelg accommodation. Plaza Pier has undergone a full room refurbishment which was completed in September 2011. Enjoying an absolute beach frontage location, Oaks Plaza Pier allows you to really experience Glenelg. Luxurious 1 and 2 bedroom apartments feature wide balconies overlooking the beach or park, full kitchen and laundry facilities. ... more less
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- Also Known As:
- Hotel Oaks Plaza Pier Apartment