After traveling from overseas for 15 hours we arrived at 11pm only to be held up at reception for another hour. After one attempt reception advised me the bank had declined my visa required for bond. Reception refused to allow me to pay a cash bond and would not allow me to access our room, so at midnight I had to contact a relative to use their visa. According to the bank there was not a problem with my visa. As I am still staying at the establishment as we could not get a refund I would appreciate some feedback from management on such terrible service. Beautiful location, great amenities, such a shame the Oaks don't have reputable assistance!
- Official Description (provided by the hotel):
- The sensational ocean views and resort facilities of Oaks Plaza Pier, make this property an ideal choice for corporate and leisure travellers seeking fabulous Glenelg accommodation. Plaza Pier has undergone a full room refurbishment which was completed in September 2011. Enjoying an absolute beach frontage location, Oaks Plaza Pier allows you to really experience Glenelg. Luxurious 1 and 2 bedroom apartments feature wide balconies overlooking the beach or park, full kitchen and laundry facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Ctrip TA, Booking.com, Travelocity, Hotwire, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and getaroom.com so you can book your Oaks Plaza Pier Apartment Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Oaks Plaza Pier Apartment