Giving a little slack for what was definitely the peak time of year, there is still no excuse for rudeness and absolute lack of professionalism, which was not isolated to one staff member.
And if I am to be honest the room cleaning staff although lovely had severe body odour issues which left not only the rooms but elevators with a terrible stench. I am sure this is just a cultural issue, but for over $300 a night and a 4 star rating I would expect a little more.
- Official Description (provided by the hotel):
- The sensational ocean views and resort facilities of Oaks Plaza Pier, make this property an ideal choice for corporate and leisure travellers seeking fabulous Glenelg accommodation. Plaza Pier has undergone a full room refurbishment which was completed in September 2011. Enjoying an absolute beach frontage location, Oaks Plaza Pier allows you to really experience Glenelg. Luxurious 1 and 2 bedroom apartments feature wide balconies overlooking the beach or park, full kitchen and laundry facilities. ... more less
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- Also Known As:
- Hotel Oaks Plaza Pier Apartment