We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Oaks Plaza Pier Apartment Hotel
Nearby Hotels
Atlantic Tower Motor Inn(Glenelg)(Great Value!)
$82
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Stamford Grand Adelaide(Glenelg)(Great Value!)
$132
$100
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Seawall Apartments(Glenelg)(Great Value!)
$199
$193
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$90
$61
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Ensenada Motor Inn and Suites(Glenelg)(Great Value!)
$82
$69
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Comfort Inn Anzac Highway(Glenelg)(Great Value!)
$79
$75
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$89
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
$89
$83
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
$89
$83
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,172)
Filter reviews
1,172 results
Traveler rating
336
468
196
109
63
Traveler type
Time of year
LanguageAll languages
More languages
336
468
196
109
63
Show reviews that mention
All reviewsocean viewglenelg beachwashing machineindoor poolserviced dailyseparate bedroomsmall kitchenfull kitchenper dayfantastic locationstaff at receptionliving arearestaurants and barslong weekendoaksbalconytram
FilterAll languages
Updating list...
949 - 954 of 1,172 reviews
Reviewed October 23, 2012

This hotel was horrible, the lack of service was hideous. Next time id rather stay in the back of some seedy old guys van. Well done Oaks Plaza, you have made my horrible list. Now the list consists of you and the government.

Room Tip: The room NOT in this hotel
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this reviewResponded October 25, 2012

Thank you for leaving feedback on your recent stay at Oaks Plaza Pier. It is so disappointing to read comments such as yours and we would like to discuss this further. If you wish, please contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2012

the oaks plaza pier is a beautiful place. but they are money hungry people! i had a hotel room for my hens night. Next morning we cleaned up everything we could clean. but they did not leave any cleaning products anywhere. so we could not do the dishes. and we could not mop the scuff marks off the floor. the hotel took my $150 bond for washing a few cups pretty much. i called to dispute it. and they clearly stated it was my fault because i did not ask the reception for more cleaning products. there was no information given to me stating it was available at reception. so how was i to know? we cleaned up everything we could. we made the place look respectable as we could. but alas. it is my fault that the hotel did not live up to their side or supplying cleaning products and i am now down $150. right before my wedding... not what i needed. my fiance and i were going to stay there on our wedding night... not anymore. i will be taking my business elsewhere from now on. thank you very much.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cassie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this reviewResponded October 28, 2012

We appreciate you taking the time to comment on your recent stay at Oaks Plaza Pier. It is disappointing to read of the issues you experienced while staying with us. If Housekeeping are required to do additional work cleaning the apartment, we use the guest’s bond to cover the costs. For example, we will take a bond if there is excess rubbish, if the furniture needs to be reset or scuff marks removed. We do hope to have the opportunity to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012 via mobile

1 bedroom apartment had the most comfortable bed and softest linen I have ever enjoyed. Rooms where exceptionally clean and location outstanding. I found the staff at check in/out staff professional but unfriendly.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jasmina1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this reviewResponded October 17, 2012

Thank you for taking the time to comment on your recent stay at Oaks Plaza Pier. We are pleased to read that you found your bed comfortable and clean. We look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

We had a problem with car parking, when trying to discuss with reception staff they were very rude and arrogant and the issue was not solved. Stayed four nights. Room was not serviced on one occasion. A positive though - the rooms are great and the location fantastic. It is a pity, because of the Reception staff, the stay was not entirely enjoyable.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Mards20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this reviewResponded October 14, 2012

We appreciate you taking the time to comment on your recent stay at Oaks Plaza Pier. We are disappointed to read of your experience and that it impacted negatively on your stay. When staying with us, guests are to receive daily servicing done by housekeeping. We are unsure as to why this was not done during your stay and would like to opportunity to discuss the matter with you further. You can contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

We had an ocean front room which was terrific for breakfast overlooking the ocean and for drinks in the afternoon watching the sun set over the ocean. The location is right on Glenelg beach and an easy walk to the tram which goes straight to the city. The ocean room was an ample size for 2 and has cooking facilities, although there are many restaurants in nearby Jetty Road which are worth visiting. Unfortunately though, there are a few negatives with this hotel. If you have a car, they charge $20 per night which we felt was rude, considering we were paying over $200 a night! And as there were limited car spaces, we were directed to the public car park which had no security yet we were still charged $20 a night. Also, the cleaning was virtually nonexistant. The towels were changed each day, but the bathroom was never cleaned and the sheets were not changed once. The bed wasn’t even made neatly. The sheets were half tucked in and half still hanging on the floor. The bed itself was very poor quality and felt like being on a trampoline. Some new pillows might also be a good idea as the ones provide were very flat. I am not normally someone who likes to make negative comments; and our experience was not enough to spoil our time in Adelaide, but with a few small changes this could make a big difference to this hotel which is basically a good hotel, but not worth the price tag.

Room Tip: The ocean view rooms are definitely the best and far quieter than the street facing rooms.
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Travel_All_Over_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this reviewResponded October 14, 2012

Thank you for taking the time to comment on your recent stay at Oaks Plaza Pier. We are pleased to read that you enjoyed your ocean view room and could relax while watching the sun set. It is a shame to read of the issues you had with cleaning and the car parking and I will pass your comments onto the Hotel Manager. We hope to have the opportunity to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews