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“Million dollar views let down by a tired interior” 3 of 5 bubbles
Review of Stamford Grand Adelaide

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Stamford Grand Adelaide
Ranked #2 of 7 Hotels in Glenelg
Newcastle, Australia
Level Contributor
71 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Million dollar views let down by a tired interior”
3 of 5 bubbles Reviewed June 7, 2014

It's a bit like stepping back in time. Or maybe time standing still. This hotel has the best view and it's always been a real feature . Connected nicely with all the buzz of the marina and eating strip. The hotel has not changed much in the many years and is long overdue for a makeover considering the rates. Clean and tidy just on the old side. Still prefer to stay here than the boring CBD.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank thefunfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin_Higgins, General Manager at Stamford Grand Adelaide, responded to this review, June 16, 2014
Dear thefunfive

Thank you for taking the time to provide your feedback. We pride ourselves on our stunning, absolute beachfront position and I am delighted to learn that your enjoyed the hotel location.

I appreciate your comments regarding the need for refurbishment of the hotel. You will be please to note that we are in the planning stages of a refurbishment.

Thank you again for your comments, they are appreciated, and we look forward to welcoming you back some time soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,059 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (500)
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English first
Australia
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed June 5, 2014

Recently booked two ocean view rooms and paid exactly the same price for each room, however they were different, one was much larger and had a lounge and bay window, extra seating, cushions and decorations on the bed the other room had none of these. The bathrooms are not suitable for the elderly as you have to stand in the bath to shower - a normal shower was available on the second floor in the gymnasium. Rooms are looking tired, but still a great location near the sea close to the trams and good shopping at the Bay. Enjoyed the high tea and tapas and staff friendly.

Room Tip: Ocean view a must
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  • Stayed May 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank monkeygirl18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin_Higgins, General Manager at Stamford Grand Adelaide, responded to this review, June 17, 2014
Dear monkeygirl18

Thank you for taking the time to provide your feedback. We pride ourselves on our stunning, absolute beachfront position and I am delighted to learn that your enjoyed the hotel location.

I appreciate your comments regarding the need for refurbishment of the hotel. You will be please to note that we are in the planning stages of a refurbishment.

Thank you again for your comments, they are appreciated, and we look forward to welcoming you back some time soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katherine, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 3, 2014 via mobile

Some family members of mine rent an apartment here, the view is absolutely gorgeous, the rooms are beautiful, it's right on the waterfront so you're right next to the beach. I absolutely love staying here. The only downside is that when you come back from the beach not looking like a million dollars the people at the front desk look at you with confusion as to why you're there.

Stayed July 2013, traveled with family
Helpful?
1 Thank Normal-Person-2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin_Higgins, General Manager at Stamford Grand Adelaide, responded to this review, June 17, 2014
Dear Normal-Person-2014

Thank you for taking the time to provide your feedback. We pride ourselves on our stunning, absolute beachfront position and I am delighted to learn that your enjoyed the hotel location.

Thank you again for your comments, they are appreciated, and we look forward to welcoming you back some time soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Melbourne, Australia
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed June 2, 2014

We first visited this hotel in about 1998 and I felt then that it needed upgrading. This occasion I felt exactly the same - there was no sign that anything had been done to our room. The room was clean, the beds pretty comfortable and the view over the ocean was stunning. In fairness, that is why we booked. However, the room itself lacked anything approaching a wow factor and the bathroom was very shabby - it's gone beyond needing a makeover - it needs an entirely new bathroom. And how about putting a spare loo roll in the bathroom cupboard? The balcony was a great place to sit, but there were no chairs so the only way to sit out there was by lifting a chair out from the room. (And the arms of the chairs were shiny and greasy. Yuk).Then no table, nowhere to put down a glass! I would expect a jug of cold water in the fridge. That didn't exist. And insufficient coffee and tea sachets - despite being replenished each day, there was simply not enough in the first place. The room key (card) was a complete pain - worked fine in the lift but not in the door, nine times out of ten. Fortunately (?) I was usually on my own, so someone was in the room to open the door but despite reporting it to reception, and them recoding it, nothing changed. My daughter is in hospitality and has actually stayed in the very same room a year or so ago when they had the same trouble....and reported it.... She tells me it probably needs a new battery in the lock. Despite them promising to send someone to investigate my concerns, nobody came. Since my last visit the restaurant has changed identity - now they have some bizarre system of picking 'small bites' or 'large bites.' When I am paying this kind of money and giving the restaurant even more of my money, I expect a decent a la carte menu from a restaurant in a supposedly top class hotel. The food was ok, the combinations a little bizarre. (And the chicken kiev wasn't, it was a garlic infused chicken leg, served with kamut.) I also do not expect to find the only choice of breakfast egg was scrambled, except that it was reconstitued egg - maybe they should have a taste of it and try to find anything resembling the flavour of egg. I am sure had I asked, they would have cooked me a fried egg to order, but we were sitting down to eat as a family. Not acceptable in a first class establishment. I have noticed that much of the feedback about the Stamford Grand report on the tired and jaded aspect, and the need for a makeover. Pretty much every time, management's reply has been for some time that they are in the middle of a makeover and all will be wonderful. The makeover seems a very long time coming for some of the rooms, and given the price charged, I think the excuse is also becoming a little tired and jaded. Would I go again? Probably, but firstly I'd check out the Oaks Plaza's ocean view rooms to see how they compared.

Room Tip: Choose higher floors overlooking the ocean, which are likely to be quieter - there is often quite lo...
See more room tips
  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank daydreamer49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 1, 2014

Stayed for a few days on my latest trip to South Australia. This is a fine hotel that has aged gracefully. Set in one of the best locations, minutes from the airport, on the beachfront with restaurants at the doorstep. The hotel is a little dated, but clean and comfortable at a very reasonable rate. If you want ultra modern razza-ma-dazzle stay somewhere else! This place exudes a bygone era with excellent service and friendly, attentive staff. I recommend you self park if you have a car. This is very conveniently located right next to the hotel. I have stayed here before and will come back again.

Room Tip: Ask for one of the higher floors and pay the extra for the sea view, it is well worth it!
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  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MelbourneArchitect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin_Higgins, General Manager at Stamford Grand Adelaide, responded to this review, June 17, 2014
Dear MelbourneArchitect

Thank you for taking the time to provide your feedback. We pride ourselves on our stunning, absolute beachfront position and I am delighted to learn that your enjoyed the hotel location.

Thank you again for your comments, they are appreciated, and we look forward to welcoming you back some time soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
766 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Have stayed many times over last 15 years. Location next to the beach is great for early morning exercise or ocean views if you have the right room.
While for business, the distance from the CBD may be inconvenient if you have tight schedules, if you can afford the 20-30 minute taxi or tram ride to the city then you'll reap the rewards of the relaxing feel of the beachside area.
Facilities are good, service is consistently helpful and friendly. Some of the rooms are showing a little worse for wear though.
For pleasure, e.g. a weekend getaway to Adelaide, it's a very pleasant place to retreat to at night.

Room Tip: Beach side room with balcony.
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Riddoch88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin_Higgins, General Manager at Stamford Grand Adelaide, responded to this review, June 17, 2014
Dear Riddoch88

Thank you for taking the time to provide your feedback. We pride ourselves on our stunning, absolute beachfront position and I am delighted to learn that your enjoyed the hotel location.

Thank you again for your comments, they are appreciated, and we look forward to welcoming you back some time soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed May 27, 2014

I love staying at the Stamford Grand, becuase it's one of the best locations in Adelaide. A west facing room will earn you a beautiful sunset or you can enjoy it from the Glenelg Jetty which is right out the front. Check out the art gallery in the foyer where you can pick up some local artists canvas peices or some furniture.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CassandPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin_Higgins, General Manager at Stamford Grand Adelaide, responded to this review, June 17, 2014
Dear CassandPaul

Thank you for taking the time to provide your feedback. We pride ourselves on our stunning, absolute beachfront position and I am delighted to learn that your enjoyed the hotel location.

Thank you again for your comments, they are appreciated, and we look forward to welcoming you back some time soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Grand Adelaide

Property: Stamford Grand Adelaide
Address: Grand Hotel 2 Jetty Rd, Glenelg, South Australia 5045, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Glenelg
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Glenelg
#2 On the Beach Hotel in Glenelg
Price Range (Based on Average Rates): $
Hotel Class:5 star — Stamford Grand Adelaide 5*
Number of rooms: 220
Official Description (provided by the hotel):
Stamford Grand Adelaide is one of the best luxury accommodations in Glenelg Adelaide, located on the absolute beachfront. Stamford Grand Adelaide Hotel is an ideal base for you to discover all that Glenelg and Adelaide have to offer. Our Glenelg accommodation is perfect for those who are looking for a beachside location that is close to Adelaide's special events, yet out of the city! ... more   less 
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Also Known As:
Stamford Grand Adelaide Glenelg
Stamford Grand Adelaide Hotel Glenelg

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