On 16 Oct 2013, a party of my friends (18 of us) and I visited the Eden Glenelg restaurant in Adelaide.
After being seated, we noticed that the restaurant was not busy and only about two other tables were occupied. The waitress greeted us and explained the specials to us. We occupied two long rows of table.
After ordering our mains we had to wait almost 30 minutes before the entree arrived. The individual plates of the entree was placed at the head of the long table where it was supposed to be cut up and passed down the line where each one of us had to take a tiny bit to 'wet' the lips. I have NEVER before had this kind of treatment in any restaurant , let alone one which boasts of 'fine dining'.
Finally when the mains arrived after a much long awaited anticipation , I was appalled to see that I was served a terribly blackened charred piece of what was supposed to be my steak. (photo above). My friend who was seated next to me also was served a burnt steak but mine was beyond description! I questioned the waitress but she didn't respond and walked away. My friends and I tried to get her attention but she didn't respond. We then saw the manager and beckoned to him. He put on a long sulky look and told me that the meat was fine. He said that was grilled on wood and once it's cut it should be fine! I then proceeded to cut it with some difficulty in front of him ( as it was very tough). He didn't say anything and walked away. We then called the waitress and she said she will check with the kitchen . After at least fifteen minutes, she came back and reluctantly informed me that I could choose another main meal. However, time didn't permit as my friends had all finished their meal and the transport was waiting for us. (I wonder why it took so long for them to come to that decision) . That being the situation , I had to make do with a strawberry pie which I shared with my friends in order to save time.
I left the restaurant totally disappointed and hungry wowing never to step into it again.
What was supposed to be an enjoyable and memorable dinner, turned out to be a complete let down.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.