My husband and I visited Eden last night for our wedding anniversary after hearing good reviews. Our table was for 8pm but when we arrived it wasn't ready, no major issue but a little annoying to stand waiting for 15 mins.
After being seated we were given menus but no wine list. We asked for one and were then left with it for 30 mins. Finally 45mins after we arrived our order was taken and we tried to chat while waiting. Be aware that this is a bar AND restaurant and plays very average music at a reasonably high level not too much of an issue for us but may annoy others.
Our starters came relatively quickly and were beautiful. I have perfectly cooked scallops my husband broccolini. Then the wait for our mains began, we waited and waited and waited. Sitting right in front of the pass the chef was clearly anxious we hadn't been served but it still took a full hour for our mains to arrive. By this time we had had enough and skipped dessert.
When I spoke to the manager I have to say that be was very apologetic. He took a side dish of our bill, gave us both a drink and then a voucher to return with telling us to call ahead so they could ensure we were looked after. I nice come back but from a situation that shouldn't have happened.
With 60 covers and 3 wait staff this should be an easy show but the wait staff are all over the place and seem to lack proper direction. We will go back because the food is amazing but just be aware that Eden seem to have good nights and bad!
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