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“The worst yet” 1 of 5 bubbles
Review of Toowoomba Motel

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Toowoomba Motel
Ranked #26 of 43 Hotels in Toowoomba
Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“The worst yet”
1 of 5 bubbles Reviewed December 31, 2013

I think the worst thing about this place was not just the dirty outdated room which I felt was terribly overpriced for what it was, or the musty, mouldy smell throughout the entire place- no the worst thing was the extreme rudeness of the 'lady' who ran the place. I have never felt more unwelcome in my life. Absolutely terrible. Even a refund wouldn't make up for this experience. Don't do it.

Room Tip: Just avoid it altogether. Shocking.
See more room tips
  • Stayed December 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Ignorance is du... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    13
    22
    8
    3
    8
See reviews for
15
10
3
19
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 28, 2013 via mobile

Now credit where credit is due... We were warned when we checked in that the room we were given was quite old and out the way a bit, but it was a last minute requirement to find a motel for the evening so we took what we could get and were nicely offered a discount because of the "older room" we were given. We also had our dogs with us, which remained on the ute, hence why we were given a room out of the way. Anyways... "older room" was an appropriate description. The decor and furniture was very dated. The air con didn't work. The morning sun hit the window and turned the room into a oven by 8am. The bed was very hard and the linen had seen better days. Bed side lamps would have been nice - obviously were there once but no longer. A good carpet clean wouldn't have gone astray and the dead bugs vacuumed up. All that aside, everything else was sufficient... The shower was hot, the tv worked.... Ummm... Yep, that's about it. Okay if nothing else on offer, but we won't be rushing back to this one.

Stayed December 2013, traveled with family
Helpful?
2 Thank pupnreg77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Toowoomba hotels

Brisbane, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed October 27, 2013

We booked a single nights accommodation with this motel and that was more than enough for me and I will not be returning nor recommending this motel to anyone heading to Toowoomba. When booking we advised that we had 3 children with us and the person advised that this was fine, we could put my youngest on the couch or they would try to organise a trundle bed. So with this we went ahead and booked paying extra for the 3 child, upon arriving, we got a key to a room that had a double and 2 single beds so I assumed that they would organise something for my youngest after we had checked in. Sadly this was not to be the case, no couch to put him on, no trundle and when I asked for an extra towel I was asked to go and asked the guy up a ladder cleaning and painting to get me an extra towel. The pool was dirty, the dishes and cutlery were dirty (jam or something sticky) still on one of the knives in a packet. The Saturday receptionist was most unhelpful. We paid for and extra children, but had not been accommodated at all for the extra child. Would not recommend this place at all.

  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank MelS05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mackay, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 8, 2013 via mobile

This is an older style motel so might not be to everyone's liking but we found it pretty reasonable accommodation. The room was a good size and the cleaning was fine. We only stayed the one night and didn't spend a lot of time in the room but it had a comfy bed a hot shower and a good cuppa, all we needed!

Stayed September 2013, traveled as a couple
Helpful?
Thank Jimmy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bundaberg, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 16, 2013

Stayed here in july with my daughter, nother mum and daughter and grandma. Beautiful landscape. Stayed in a family unit. Had 2single beds in small closed off area.(wouldn't call it bedroom area) Queen bed and single bed in open plan area. Small bathroom. Very small area for five people for 4 nights. Mostly clean. Older motel and more for budget conscious people. Plenty of hot water though and heater worked well. It was good value as shared costs with other mum

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aussie_style
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
74 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed June 21, 2013 via mobile

I had asked our booking agent to locate us something with a restuarant so they decided on this motel. The room was large and airy which meant having heating was paramount at this time of year. The remote for the air conditioning unit didn't work but was lucky enough to be able to borrow one. The water pressure was extremely poor at peak periods and every time the adjoining room used theirs water it generated a loud hissing in the room which was very noticeable. The meals were average but the waitress was a delightful person. The mini fridge also had half drunk bottles of water still in place from the previous guests indicating that the whole room isn't serviced adequately.

The other thing to be careful of was the over charging we received and our companies accountants were curious as to how so many charges could be added when it was clear that the breakfast billed was never ordered. Check your bill before departing and don't expect anything flash. The barking dog is also highly irritating at times when you are staying in the top floor rooms.

Stayed June 2013, traveled on business
Helpful?
1 Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 5, 2013

We travel around australia staying in different motels every week the Rooms here were clean but the reverse aircon did not work (being winter you do need it in toowoomba), we booked and paid for 5 people and were given accom for 4 the roller bed came at a later time after complaints that the couch with no extra bedding was not classed as a bed and the company credit card was charged without approval a day before we even arrived. Larger reception lady was completely uninviting and just plain rude. We have informed our very large Melbourne based company and we will not be wasting our money here in the future.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Mrsaurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toowoomba Motel

Property: Toowoomba Motel
Address: 2 Burnage St, Toowoomba, Queensland 4350, Australia
Location: Australia > Queensland > Toowoomba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #26 of 43 Hotels in Toowoomba
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Toowoomba Motel 3.5*
Number of rooms: 29
Reservation Options:
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