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“Good place to stay and relax”

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Bridge Street Motor Inn
Ranked #17 of 43 Hotels in Toowoomba
Certificate of Excellence
Toowoomba, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good place to stay and relax”
5 of 5 bubbles Reviewed June 17, 2012

Stayed here with my partner while waiting while our house was vacated. Both managers where polite and professional and the rooms and the beds are comfortable and clean. Free access to Austar movies and sport also fast free internet is available. This alone sets them back from many motels and hotels in itself. The pool area is very clean and the units are very quiet. Rooms are also non smoking which is a bonus for me because I have recently quit.

In closing I would highly recomend this motel to anyone who plans on staying in the Toowomba area and would like to thank the managers and staff for a wonderful experience.

Jason H.

Room Tip: If staying for longer than a couple of nights or traveling with a party book one of the units. They...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    43
    22
    9
    1
    0
See reviews for
22
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8
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 15, 2012

Stayed here for 5 nights and couldn't be happier. The rooms are incredibly clean and well laid out, and service (including yummy breakfast) is great. Would highly recommend and will be back.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JohnandLisafromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba, Australia
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed April 13, 2012

I stayed for three weeks at Bridge St. Inn at the beginning of 2012 while I looked around Toowoomba for permanent accommodation. I was given a great rate by the owners for my extended stay and in, getting to know them then, I found them to be fair, most friendly considerate of their guests. But, in saying this, there are people one can never please.

It's an older establishment and the style of the rooms reflect this. However, this is not a problem. The rooms are clean, comfortable and spacious. There's cable TV if this is your thing, and Internet access is fast and reliable. And, nice touch, the comfortable beds were made daily and linen changed regularly. There's a pub within walking distance that serves inexpensive meals. Toowoomba downtown area is traffic congested, but, if so needed, there's a bus service almost right outside the door.

I am always amused by reviews where the blame their perceived "problems" with accommodation is always placed squarely upon the owners without any considerations of the true nature of the "problem". It's completely unfair for reviewers to complain about pricing quotes when they've chosen the cheapest option and booked and paid on line with a company who may or may not have screwed them with the price. This has nothing to do with the motel owners and merely emphasizes the need to do one's homework first. When you're this wrong about your complaints and then put them in print, you indeed show your true colors and it would appear that nothing can or could ever meet your expectations.

The prices at this motel reflect the expected standards and the motel and the management live up to and, indeed, exceed them. The fact that I saw and met regular corporate guests who been regulars for years and who had nothing but praise for the place speaks for itself.

Highly recommended!

Peter C.

Room Tip: Book in advance. If you want to negotiate a rate, contact the office direct and avoid dubious web si...
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  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 29, 2012

The apartments are old but are maintained and tidy. Was surprised to find that housekeeping still came in to make the beds each day. Unfortunately the pool was dirty but perhaps they though nobody would use it in the cooler weather. I was a little disappointed at the reception I got when I dared to mention a couple of things that required fixing.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Timaree_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilipWC, Owner at Bridge Street Motor Inn, responded to this review, March 31, 2012
Thank you for your comments.

The swimming pool has a creepy crawly which is used daily to keep the pool clean. Toowoomba has experienced a wet and windy March so more than usual amount of leaves land in the pool. Possibly a large gum leaf had caught in the creepy crawly causing it to stop. We endeavour to keep the pool in crystal clear condition all year so no matter what season the pool is always available for guests' use.

I was disappointed to read that the reviewer felt their suggestions on some items requiring attention did not receive a good reception. Guests' observations are a valuable way of ensuring everything is kept in good condition.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold coast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 19, 2012

Excellent place to stay as I have been staying there for the last 18 months on and off with my work. The rooms are always clean and tidy and could not ask for any more as Wayne and Phillip will always go out of there way ensure that you are comforable. Being on a main road , surprising you dont hear any road traffic , and situated close to the St Andrew hospital , shopping centres, and hotels. Can not complain about the meals and resonable priced.
I fully recomend this motel to stay in Toowoomba the garden city of the downs as the gardens at the motel are a picture .Well maintain.I have stay in a lot of motels with my job all over Q.L.D. and this is one of the best.

Room Tip: All are good.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 25, 2012

I have been staying at The Bridge Street Motor Inn for well over 10years, and in this time have seen quite a few different owners. The new owners have, over the past 2 years, done a multitude of improvements to the premises, both inside and out. The units are extremley clean and the food, both breakfast and dinner are excellent. The owners go the extra mile to make you feel welcome and nothing is to much trouble for them. They are very customer focused, and this shows by the amount of repeat business they get. TheMotor Inn is frequently booked out, but they always find a room for me to stay.
Thanks for making me feel at "Home" on my regular visits.......well done.

Room Tip: Always book in advance
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed January 30, 2012

Thankfully this was a basic but comfortable unit, with the advantage of a tennis court on site. However, my written quote which I presented on arrival, was not honoured, as the management had made an error with the quote. I was forced to pay the higher amount, despite having a hard copy of the initial quote! On contacting the head management, they also refused to honour the quote that they had provided. Therefore I would advise to very carefully check the quote you are provided with upon booking. The front office staff were also rude and unhelpful in the extreme, I don't think I have ever encountered such attitudes in the vast amount of travel we have undertaken.

Room Tip: Rooms facing Bridge Street are excessively noisy. I requested as quiet a room as possible, and was s...
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adelaide-56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilipWC, Owner at Bridge Street Motor Inn, responded to this review, February 1, 2012
The guest did not book her stay directly with the motel but with a last minute booking site. When she queried the discrepancy on the tariff, she was directed to contact the last minute booking company she had booked through.

When the booking was received, there was a request for the quietest room possible. The only unit of that type available at the time of booking was unfortunately closest to the street. When the guest came to the office to complain that the unit was too noisy for her, the room chart was rearranged to provide a unit further from the street. This took a little time to organise and she was able to remain in the current unit while the rearrangement was made.

The original unit is closest to the street but there is a panel fenced pool and shrubbery between the street and the unit.

I regret that the guest was disappointed that we did not satisfy her needs. We pride ourselves on our friendly and helpful team. This is evidenced by the substantial number of guests who return many times to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bridge Street Motor Inn

Property: Bridge Street Motor Inn
Address: 291 Bridge St | Newtown, Toowoomba, Queensland 4350, Australia
Location: Australia > Queensland > Toowoomba
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #17 of 43 Hotels in Toowoomba
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bridge Street Motor Inn 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Bridge Street Motor Inn Toowoomba...Welcoming, clean, comfortable, quiet and affordable. Bridge Street Motor Inn is a family owned and operated motel located just minutes away from the Toowoomba city centre. Our motel offers a variety of room types to suit your individual requirements. All our accommodation is on ground level. All guest rooms offer air conditioning and heating facilities. Our one bedroom motel units all have queen sized beds and most also have one or two single beds. They are equipped with a small fridge, microwave, toaster, kettle and tea and coffee making facilities. The Bridge Street Motor Inn's self-contained units comfortably accommodate from 2 people up to six people. These units feature one or two bedrooms, all with queen beds in the master bedroom, separate living areas and fully equipped kitchens. There are economical self-contained two bedroom family units accommodating up to six people for the more budget conscious guest. They all have queen beds in the master bedroom & 3 single beds in an additional room. This unit has separate living areas, fully equipped kitchens and laundry facilities. Open plan family unit sleeps up to 7 guests. It has a lounge area and a kitchen with 2 cooking elements, small oven and a microwave. Additionally our facilities include a covered barbecue area, a seasonal outdoor pool and a full-size tennis court. Free undercover parking for cars and additional space for trailers or large vehicles. Free Wi-fi is also available in all rooms. Guests can access our coin-operated laundry services 24/7. We are also only a 5 minute drive to St Andrew's hospital, Wilsonton & Grand Central shopping centres. We look forward to welcoming you on your next visit to Toowoomba. ... more   less 
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