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“Good Motel” 5 of 5 bubbles
Review of Highlander Motor Inn

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Highlander Motor Inn
Ranked #1 of 43 Hotels in Toowoomba
Certificate of Excellence
GreenLeadersSilver level
Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Motel”
5 of 5 bubbles Reviewed October 3, 2012

Well managed and clean Motel. Stayed for several weeks (for work purposes) and staff were very helpful. Only thing that can be improved is the guest washing machine which is an old toploader, but this is only a concern if you're staying long enough to do multiple loads of washing.

Nothing flashy about this motel as it is located on the junction of a two major roads in Toowoomba so there is no scenery to talk of, other than a million trucks. There is a small hidden park off West St immediately to the North of the Highlander Motor Inn which is a nice place to relax and not too far away and most road noise is muted. Laurel Bank bark is a furhter 5 minutes walk.

A 15 minute walk into town and 5 minutes from local shops.

Overall, as far as motel stays on a major highway go, this is as good as it gets.

Room Tip: If staying in apartment, request apartment furthest point from both major roads - Apartments 25 - 28...
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank captain_jono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlanderminn, Manager at Highlander Motor Inn, responded to this review, October 21, 2012
Thank you for your appraisal of our Motel. Obviously guests like yourself, who stay for extended periods, can truly gauge the consistency of things like cleaning, customer service etc so we appreciate that you have given us such a favourable rating.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    149
    44
    9
    1
    0
See reviews for
67
54
9
46
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Any
English first
Mermaid Beach, Australia
2 reviews
5 of 5 bubbles Reviewed September 11, 2012

Stayed at the Highlander recently based on Tripadvisor recommendations. Found these recommendations to be 100% correct. Bed was very comfortable, room was quite despite being adjacent to busy roads, room presentation was excellent.Close to all facilities. Very much enjoyed the stay. Will return.

Room Tip: Ground floor rooms very quite.
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Allan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlanderminn, Manager at Highlander Motor Inn, responded to this review, September 25, 2012
Thanks Allan for your positive comments which we appreciate you sharing with fellow travellers. It is also wonderful for our hard working staff to receive such feedback. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 24, 2012

My sister and I enjoyed 5 days here in one of the 2 bedroom apartments. Although we didn't use the kitchen, it had everything one would need for cooking up a storm.

Sadly, the restaurant is now closed, but wonderful meals cooked on sight are delivered to the room.

I have stayed here twice now and would certainly return.

Room Tip: We had apartment 33 very well appointed.
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  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marlane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlanderminn, Manager at Highlander Motor Inn, responded to this review, August 28, 2012
So glad you enjoyed your stay with us again this time.

Yes our chef does a wonderful job with the Noosa influenced menu and receives many complements from our guests. It's great to have the choice to either cook your own meals in the apartments' kitchen or to just dial up your order and have dinner and breakfast delivered to the room!

We look forward to welcoming you back on your next visit to Toowoomba.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 2, 2012

We stayed here just one night. We choose the Highlander based on Tripadvisor reviews

The good:

The staff were very helpful when we were there and with communications before we arrived
They allowed us one night when normally there is a minimum of two
We slept well
It is close to the town centre
Free Wifi*

The not so good

The units are far darker than what the pictures show [not the pics are with the lights on or with a flash].
The decor is very dated and not modern or contemporary and has a decided tried feel. The foot on our sofa had a broken plastic corner hanging out
The glasses were in the refrigerator ?! [the refrigerator could be cleaner as it had some dirt in it]
The towels for the kitchen etc although clean were very tired and in some cases had stains
The Internet had issues that night we stayed this was resolved 30 minutes before we checked out -somewhat frustrating
The children's playground had been recently removed due to cost of indemnity insurance

Now I want to note we had just come from staying in immaculate beautiful modern and contemporary 2 bedroom apartment in Caloundra [which cost less!] so maybe that puts my review in perspective

The Highlander needs to be freshened up and modernized and served it purpose for us. It maybe the 2nd best place in Toowoomba according to Tripadvisor but does not compare to what one gets on the Gold and Sunshine coasts

  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank xlinknz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlanderminn, Manager at Highlander Motor Inn, responded to this review, August 5, 2012
We appreciate your review of our property. All reviews provide us with a focus on how we can do things better to meet our guest expectations. Something that is important to us.

We are currenlty in the process of refurbishing and updating our apartments including new furniture, furnishing and flat screen TVs in the Master bedroom (they are already in the lounge area in all apartments).

Glasses are placed in the fridge (Aussie style) as many guests enjoy a cold glass straight from the fridge to cool off their preferred drink on arrival.

With our focus on trying to maintain high standards we hope that you will consider staying with us again next time you visit Toowoomba.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 18, 2012

I stayed here a few times (both in upstairs rooms and in an apartment) and loved it! The staff were incredibly lovely, the room service was great and I loved the experience 100%.
The rooms were clean, tidy and when I needed something like towels, it was provided right away. Once you are in your room you can not hear much from outside so I slept very well. I would definately stay here again.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LilMunchkinHead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlanderminn, Manager at Highlander Motor Inn, responded to this review, June 19, 2012
So pleased that our Motels and Apartments were up to the standard you wanted! Thanks for letting us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunshine Beach, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2012

Having to go to Toowoomba for a week in relation to my work, I wanted somewhere to stay other than just a motel room - I wanted to be able to spread out. I chose the Highlander Motor Inn and Apartments  and paid for a 1 bedroom Apartment. I couldn’t have been happier. It had a separate lounge – with 42” TV - dining area and a well provisioned, fully functioning kitchen (great oven with glass hot plates) which enabled me to cook my own meals on a couple of nights. For those nights when I didn’t want to cook, I was able to choose from their in-room dining Menu and the meals, delivered to my Apartment, were truly delicious. The furnishings in the Apartment were modern without being “glitzy”, and the King sized bed was to die for – a top quality pillow top mattress. As I travel a lot with my work,  a good bed is a prerequisite. This Apartment also had a spa bath which was a pleasant surprise, and which I utilized. The staff were all very pleasant and after a week, made me feel like one of the family. I would highly recommend this motel to anyone, and especially the Apartments if you need accommodation for an extended period.

  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JMarie63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlanderminn, Manager at Highlander Motor Inn, responded to this review, June 19, 2012
Yes the apartments provide a relaxing space for corporate visitors. There are also two and three bedroom apartments for those travelling with a colleague. Thanks for taking the time to write a review. We look forward to welcoming you back next time work brings you to Toowoomba!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casino, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 11, 2012

Our second stay here, last time was 2010. Only one night this time but very happy to return there. The room (number 16 upstairs) was very spacious, clean and comfortable. Only one small criticism is the shower head doesn't spray the water too well, but not a major issue. Certainly not enough to put me off going back yet again when needed.
It was a social visit and we found it very relaxing , as before. Would recommend this motel to anyone with confidence.

There was very little traffic noise and the later it got the less I noticed it, slept well.

Room Tip: We usually ask for an upstairs room where possible when we go away anywhere. Usually less disturbanc...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CasinoBN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Highlander Motor Inn

Property: Highlander Motor Inn
Address: 226-228 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 43 Hotels in Toowoomba
Price Range (Based on Average Rates): $
Hotel Class:4 star — Highlander Motor Inn 4*
Number of rooms: 33
Official Description (provided by the hotel):
Centrally located Motels and Apartments in Queensland's Garden City of Toowoomba. The complex offers Standard, Family and Executive Motel rooms (some with spa baths)as well as 1, 2 and 3 bedroom fully self-contained Apartments. Located a short drive to the City Centre, the University of Southern Queensland and with direct access to the Toowoomba Base Hospital. The Highlander Motor Inn is ideal for corporates, families, couples and groups. Plenty of off-street parking. ... more   less 
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