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“Nice place to stay”
Review of Burke & Wills

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Burke & Wills
Ranked #5 of 13 Hotels in Mount Isa
Pottsville, Australia
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice place to stay”
Reviewed July 20, 2013

This is my second time to stay at the Burke & Wills. It is in a good location. The rooms are clean and comfortable with reasonable tv channels. The restaurant is also good. The staff are terrific and do everything they can to make your stay comfortable. Nice pool area. Even though it is near the main intersection of town, very quiet.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank kyaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level 6 Contributor
208 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed January 9, 2013

The room was very modern, spacious, clean and the hotel was in a good position. The Buffs Club is around the corner. Prices for accommodation in Mt Isa are quite high due to FIFO miners. This hotel was reasonable in price compared to others. There is an in house restaurant but it was closed the night we were there.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Williams17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed January 7, 2013

Rooms shabby. Too expensive. Walls were cracked and needed painting. I will never stay there again. Air conditions were smelly and noisey and in need of a good clean. At a $180 a night it was outragus. Also the pool had tiles missing and parts were very rough.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qwertyuiopl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
Level 5 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 22, 2012 via mobile

Location is right across the road from the Buffs Club in Mt Isa. At 1am there is still doof doof from the loud music from the club.

The rooms stink, stale odour, the carpets and bedspreads are stained. There are cockroaches running around on the floor.

The bathroom is acceptable for this quality motel.

The airconditioning is split system which should be very quiet but is unbelievably noisy.

The beds are Chinese style, that means as hard as a slab.

The final straw is a call from reception at 10.30am advising that if I don't get out of my room very soon they will charge me $80!!!

Never again!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank outbackphotographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level 4 Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 11, 2012

The staff looked after me and helped me manage a very busy schedule of visits away from Mt Isa.

I stayed here in Oct 2012 and used the motel as a base. This was a great hotel with comfortable bed. The room showed some wear and tear but that should be expected in a mining city where the men are not the most gentle on this earth.

All the amenities from bathroom / shower to tea making facilities were just fine.

What made my trip easier was the staff's ability to prepare and deliver meals early in the morning including a day pack for lunch.

I wondered around town for dinner with many little restaurants, club and pubs not far away.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ConsultantDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 2, 2012 via mobile

We drove a long way as does everyone coming to isa and all everyone wants is a shower dip in pool and rest. This motel gives that however I was told I had to eat somewhere else the restaurant was closed. I wouldn't of stayed if I had to drive again to eat. After the terrible hotel last night I would never stay here either.
Lighter note they do have a nice pool.

  • Stayed December 2012
    • Value
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Helpful?
Thank Dutchy09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervey Bay, Australia
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 26, 2012

As soon as we stepped into reception we realised the receptionist would be unhelpful. She was flustered and refused the two couples ahead of us to each charge their room to their credit card. She insisted on one payment for both rooms, despite both of them voicing their dissatisfaction. She advised the restaurant was closed and when asked for alternative venues, she simply ignored them. She booked one couple into a room that had not been cleaned. When they returned to advise her she started berating the house keeping staff. She appeared more flustered and had to start our booking again. Now find we have been charged twice for the room and having difficulty getting management to call back to rectify this despite promises to do so. The booking in process was compounded by a receptionist who lacked any customer service skills. Lights were broken in the bathroom. We will never stay in this establishment again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maureen10352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burke & Wills

Property: Burke & Wills
Address: 36 Miles St, Mount Isa, Queensland 4825, Australia (Formerly Quality Inn Burke & Wills)
Location: Australia > Queensland > Mount Isa
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 13 Hotels in Mount Isa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Burke & Wills 3*
Number of rooms: 56
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